Tu Casa Auto Repair

So a little background, I usually always go to the same car place in Parma/​Old Brooklyn boarder. Recently they have been turning me away Bc «They make money off tires not auto work» so they pretty much didn’t want my business. I’ve been going there since they opened in 2008, and they knew my truck was leaking oil rapidly, I really needed the work done.
So I had no idea where to go, I tried a couple of places, all too busy. I was in full freak out mode. I found this place and although it took longer than expected, parts place sent the wrong part X), it was done for a very good price.
The only con is that they didn’t test drive it and on the way home I noticed vibrations, so I had to go back and get readjusted, another hour and a half wait. Always ask for Test drive!

By far the best mechanics in the city. Fair prices, reliable work and honest about your problems. Don’t try to sell you unneeded repairs to make a buck. Had to take my car in for some electrical issues. Found the problem and fixed it quick. Alternator was part of it, and since it was still under warranty, they let me come and take it to the store for replacement. They also told me I had cracks in my manifold, and when I came to pick the car up when it was done, they showed me the old parts to show me where the cracks were. Every time I have taken my car to them, it has run like new.
My father used to come here when it was Ray’s Auto Repair, and I’m glad to see that despite new staff, quality has not diminished a bit. Carlos and his staff are by far the most trustworthy mechanics around.

I brought my old diesel mercedes benz to the shop a couple of weeks ago because of a leaking fuel line. Because I need to get to work early I dropped it before them opening and then worked all day and was going to be late. Before midday they said the fix was in place and I said I would be late and they said they were working late anyways past closing time.
They are very hard working, efficient and gave a reasonable price .
I really hope the best for them.

I’ve come here twice now, and every time I call, they take me either same day or the morning after. Being a young college girl with no knowledge on cars, they do not take advantage of it. The prices are reasonable to cheap, the service is great, and they are very efficient. Even though most of the mechanics don’t speak English, one or two of them do and will explain what’s going on to you. The secretary is also very friendly and knows what she’s talking about. For the rest of my stay in Cleveland, I’ll be sure to take my car here for all of the issues yet to come.

Watch out they tell you one price then charge you more then double. Make sure you get price in writing first before work is done if not you’ll regret it. Also prices are the same as if you would go to any other repair place call around and you’ll see. I give them one star since they at least fixed the problem.

Fast Service!
Carlos fixed my wheel bearing the same day, and beat a quote from a franchise auto shop by $ 125, and that is including an oil change that was not even included in the quote at the big name shop! They even have weekend hours. Tu Casa completed the repair on Saturday in a couple of hours, and due to a lack of transportation I had to pick up on Sunday. What other shop is open on a Sunday? Awesome job, and I highly recommend.

I feel bad about my initial review of Tu Casa. I didn’t bash them, but I wasn’t thrilled, either.
Look, the long and short of it is I was treated with respect and courtesy. I was frustrated with my car and unfortunately, due to imminent closing time, they couldn’t get to it they day I took it.
The owner of the establishment reached out to me after my initial Unilocal review and offered me some free services due to my poor experience, to which I say, «My experience wasn’t poor.»
This level of follow up and customer service is what you should look for in a garage. I do not hesitate to recommend anyone getting service done here.

Good, reliable, trustworthy, and cheap mechanics are hard to find. Heck, finding a mechanic that just fits one of the aforementioned categories is hard to find!
Well, hidden away on Scranton Road on the western edge of Tremont, there’s a little shop that fits within all of the categories in spades.
My wife has a 2003 Acura. Our check engine light went on, so we headed off to AutoZone to have them scan the codes and see what was up. Based on what was written in the owner’s manual, we thought it may have been the transmission. I was afraid that the transmission needed to be replaced (ouch!) but since it had just been replaced in 2009, there was no way that was what was wrong. AutoZone said the spark plugs just needed to be replaced (whew!), and when we asked for a good local mechanic, they recommended Tu Casa.
I didn’t know what to expect, but when they checked out our car and told us that we could save money if we went and picked up the parts ourselves, I was sold. Many places will jack up the prices on parts to make a profit, and for them to suggest that we could save money by buying our own parts was a great sign of honesty in my opinion. A return trip to AutoZone saved us some cash, and an hour or so later, we had new plugs. They discovered that an ignition coil needed to be replaced too, so we told them we’d be back. When we asked for a labor quote on that, he told us that there’d be no charge since it only takes 5 minutes to replace, and it did.
I’m beyond pleased with our experience here – the labor prices were reasonable, the service was fast, and best of all, I don’t feel ripped off. I’m never excited about having to visit a mechanic, but at least I know that the next time I need car repair done, I’ll be taking my car to a good place and I won’t be getting fleeced.