The service here was absolutely terrible. It’s July 4th so it’s understandable why the entire place was totally empty. It’s not understandable however why the barista, having to work on July 4th, has to give attitude. After waiting 15 minutes for our drinks(while the place was totally empty) the barista said our drink names inaudibly(one I could understand, the other I could not.) After approaching the pick-up counter he just HAD to say«yeah they’ve been up here for awhile.» With the place empty could it really be hard to notice«oh hey they haven’t picked up their drinks, maybe I should go out and hand them the drinks rather than waiting 10 minutes to mumble.» Now our drinks are completely melted and I will not be returning.
Bob J.
Tu valoración: 1 Cleveland, TN
Gave them another chance. What was I thinking. Ordered a Chai Tea Latte, breve, no water, four pumps syrup. I received a vanilla latte with an extra shot. Do they actually listen to you when you order?
Steven L.
Tu valoración: 5 Chattanooga, TN
This is probably the fastest drive thru coffee shop I been through. Just turn onto Innmsn Street then take a right to enter a convenient drive thru for coffee. I paid a total of $ 1.92 for my coffee and it tasted really great. It was served at the right temperature too. Not to hot and with friendly fast service. You can’t go at just about any Starbucks but this one is exceptional. Now, this review was for the drive thru so just to let everyone know.
Alanna W.
Tu valoración: 2 Knoxville, TN
It’s Starbucks, so I expect potentially snobby baristas; however, this doesn’t mean I also expect lousy service. I went inside to order, & only one other person was ahead of me. 3 people were at the counter«working.» Then one of them suddenly disappeared & I’m still waiting on my drink. The one who didn’t serve me was supposedly manning the drive through, but they spent more time socializing than paying attention to it. On another trip, I actually went through the drive through with my parents. They took our order, & we pulled up to the window, normal. We sat there for 20 minutes at the window & never got our order, so we left. I don’t know when people are getting this«good service» I keep reading about, but every evening trip has been terrible. Now, I only use their parking lot as a meeting place for friends.
Callie K.
Dayton, OH
It’s ok. Staff is nice. If you’re looking for the same experience you can get anywhere else in america then this is your spot…