This place is amazing and the building is so cute ! Cindy did my highlights and she was very good with color I was really happy with how it turned out if you have blonde hair I would definitely recommend seeing her ! Joan is the massage therapist and she is very professional and has magic hands !!!
Sara W.
Tu valoración: 4 Cleveland, OH
Went to PJ’S 2 days ago out of desperation. I had driven by this place numerous times but never gave it a second look. One day last week I did something to my neck and pulled a muscle(wtf?) while sitting at my desk(again, wtf?!). Now I’m in fairly good shape but I had never felt something so painful. I called quite a few massage places tying to get a same day appointment… nada. No one wanted me :(Finally, my coworker suggested PJ’s based off of a previous experience that she had there. Thank God she suggested this place. The lovely Lisa worked her magic and was able to get down to the nitty gritty of my issue. She even suggested some at-home remedies for me to try later that night. 2 days later and I feel SOMUCH better! Thank you PJ’s, thank you Lisa, eff you neck :-P I will be back!
Lindsay S.
Tu valoración: 4 Cleveland, OH
Went in for the first time to have my eyebrows waxed and was impressed. The building was very nice, and I was worked with in a private room. Paula who did my eyebrows was pleasant and courteous. She seemed very experienced and did a good job. Before tip and tax it cost $ 12 which is quite reasonable. I would recommend.
Katie A.
Tu valoración: 1 Medina, OH
I used to be a regular customer at PJ’s. I will say that the stylist Maria is absolutely amazing and this review is no reflection on her or her work. I called and booked an appointment to have my hair done before a wedding I was in. Not an up do just a cut. Maria my usual stylist was booked solid that week so I was scheduled with a lady named Jen. The day of my appointment I arrived 10 minutes early and witnessed Jen outside smoking. I went in and proceeded to wait 30 minutes in the waiting area before I walked to the counter and questioned why I was 30 minutes past my wait time. They were shocked. They then proceeded to try and find Jen who had not looked at her book for the day and was shopping down the street before her next appointment. Another girl shampooed me and walked me over to Jen’s area at the same time Jen walked in. Jen then started yelling at me! Saying she was done until 4:30 and I must have been a walk in and then she told me some one else could cut my hair! Everyone was silent and started apologizing. I just stood there shocked. I was directed back to the waiting area while they asked every person if they had time to cut my hair! Finally after waiting over an hour since my arrival Someone else came over and took me to her chair and very quickly cut my hair. It was a fast job and it was really not at all what I asked for but I was already too embarrassed to say anything. I got up to pay expecting at least an apology or a discount especially after getting yelled at and I was now running late for the rehearsal dinner(the new other stylist did my hair for me so I would be on time) not only did I pay full price but they charged me for the style too! The one they offered to do because they had made me late in the first place. I paid and left. I called the next day and spoke with the owner(after leaving 4 messages for him) and found out he had seen the whole thing the day before and had not said a word! He asked what I thought would be fair compensation for my experience, and in the end took off 50% and refunded my card. I will never ever go back to a place that thinks this is customer service, especially when he admitted that he has problems with this stylist all the time.
Sarah R.
Tu valoración: 1 Sarasota, FL
I was in from out of town visiting and I popped in to get a gift card for a family member. I overheard the owner, Peter, make a very inappropriate comment towards one of his employees. I was very disappointed, and will never return.
Courtney A.
Tu valoración: 2 Lakewood, OH
I went with a bridal party for a shellac manicure. We had the entire upstairs to ourselves which was great. We didn’t know until after we were there that we could have brought in outside food and alcohol to enjoy while getting pampered. The staff was nice and the facility was clean. The low rating is due to the actual manicure. I’ve had probably 5 shellac French manicures in my life an this was the worst-and also most expensive. Before tip and tax I spent $ 41. The manicurist filed my beautiful long nails down to little barely there stumps and then had the nerve to complain that my nails were«too short». The white tips were all uneven and just looked like crap. I’m not usually one to complain so I didn’t say anything about how ugly I thought the manicure turned out. 3 – 4 days after I had the manicure done I was already experiencing major chipping.(My previous shellac manicures have lasted 10 days before any signs of wear and 14 before any chipping!). I called the salon and they arranged to have someone redo my manicure. I still had to pay for the removal of my crappy shellac. I will not be a repeat customer and would not recommend it for anyone wanting a quality shellac manicure.
Steph B.
Tu valoración: 5 Cleveland, OH
I love PJs Day Spa! They did hair and makeup for my entire bridal party(7 bridesmaids, MOB and MOG and myself) in May. Sue, the stylist who did my hair, was absolutely amazing. I now use Sue as my regular stylist! Everytime I go there I feel welcome. The makeup artist, Julie, also does a wonderful job. Highly recommend!
Sara H.
Tu valoración: 3 Lakewood, OH
I tried PJ’s for a few and far between manicure. The folks at this spa are very welcoming and friendly. The interior is very nice and its large size is great because there is plenty of space(it has an upstairs and a down) so everyone isn’t right on top of each other. The manicure was fine. The cost was average. My manicurist got the job done, but wasn’t quite as thorough as I would have liked. The polish application was just ok. The procedures were pretty simplified. Just basic filing instead of a full shaping. No cuticle soaking although she did trim, and just a general application of hand lotion instead of a mini massage. Perhaps they have a more«deluxe» version that offers these things, but for me those are the basics of a manicure. And a small detail, but the nail polish selection is a little hard to see as they have their bottles of polish stacked three or four colors deep in a rack. It’s a little hard to see the ones in the back. I guess I would go again, but would try out other options before becoming a repeat customer.