I order a delivery of one medium pizza online at 4:01 pm and didn’t get the cold pizza until 6:01 pm. I can understand that we had inclement weather, however, it had stop snowing and the streets were plowed. Finally spoke with a manager only to be told that were down a driver and the order was out for delivery. I wish on the website they could incorporate two options. 1. Cancel the order and 2. The location can inform you the long wait time. Also if it will take longer that 2 hour to be delivered, the location should inform the consumer that they will not be making deliveries.
Ritu . P R.
Tu valoración: 1 Cleveland, OH
This is the WORSTPIZZAHUT that I’ve ever been to!!! I swear every time I order food, it always has chicken or bacon mixed in with the vegetables. Since being a vegetarian, I would think they would keep vegetables and meat seperate and far away from each other. I order out twice a week for my parents and this is what I have to put up with. Unprofessional staff who don’t even know why they can’t take a $ 50 bill, just because you have been ripped off before doesn’t mean that everyone is the same. Put in some extra money and get the pens which are used to test fake bills. Just picked up my pizza after a 14 hour shift as soon as I get ready to eat my pizza I get a wonderfull surprise of chicken and green peppers embedded in my pizza when I strictly ordered Cheese with Jalepeno peppers. I called them back and CYNTHIA picked up, rude and unprofessional as their staff is didn’t even justify and apologize for their stupid mistake and hung up the phone. I would rather go to Solon where the staff is amazing and my orders have never been wrong. This Southfate location is truly disgusting, unprofessional and garbage.