Pizza Hut

Ordered wings from here in good faith a little while back. I’ve never been a huge proponent of Pizza Hut Pizza, as I have always found that the sauce consistency and quantity clashed with the bar of excellence the local Little Caesar’s had raised within me in early childhood. But alas, I ordered a small batch of buffalo wings– a product that I would imagine would be a safe bet from any restaurant competent enough to open a Sysco ordering catalog and operate a deep fryer. I was wrong. What arrived at my apartment over an hour later was the most repulsive, ill prepared, attempt of a rendition of buffalo wings I have ever had the unfortunate luck to witness.
Lesson Learned. Spend the extra money and order from Guy’s. Or spend less money and go out to the Cuyahoga and eat a mouth full of toxic algae. Either way you’ll be more satisfied than if you were to give this Pizza Hut the benefit of the doubt,

Time of Order: Thursday 7pm
I was hesitant to order based on Unilocal reviews and a bad pizza from here a few years ago, but everyone deserves a second chance, right? I ordered online and that went smoothly; it had a nifty countdown timer to when the order should be delivered and I was happy that it was pretty accurate.
When the driver got here, I asked if he needed to see my credit card. Uh… it’s credit card? Apparently there is some known glitch in the online ordering system that puts it through to the store as a cash order. That’s something that definitely needs addressed because if I hadn’t had the plastic on me for some reason, I was without cash and would have had to watch my pizza go bye-​bye.
The driver tried to call the store to let me give them my cc # but it just kept playing the pre-​recorded promo messages and telling us that the call was very important. Meanwhile the food and humans are getting cold as we’re waiting. The driver said he’d give me the pizza and call when he got back to the store, which he did and my cc # was applied without error. I thought that was a nice thing for him to do because he could have said he had to take it back, do the card and re-​deliver.
Oh, are you waiting to hear how the food was? Silly me. I ordered a large «stuffed garlic knob crust» with pepperoni, extra mushrooms (yum!), and spinach. The spinach was whole leaf baby spinach, whereas I thought it was going to be cooked, shredded spinach like right on the pizza. I took most of it off since I didn’t want a salad on top of a pizza. There were a lot of fresh mushrooms which I can’t get enough of (lots of vitamin D) and so many places now use rubbery canned ‘shrooms. The pizza was tasty enough; It’s not upscale froo-​froo, ooh la la pizza, but it was $ 20, and choices for delivery in the OHC are few.
Given that the delivery was timely and considerate & the pizza was tasty and correct, I’d recommend this Pizza Hut at least during the weeknight, but I wouldn’t advise ordering online.

Zero stars is not an option. They said they called us multiple times but they forgot that we don’t live in 2014 and can call them on that. I’m not a huge fan of the franchise. But when a girl needs pizza, a girl needs pizza. A late night option is MISSING in Ohio city and Pizza Hut cannot fill that with the delinquents currently in charge.

I waited over an hour and an a half with no pizza to show for it. I only ordered it because it was my last resort. Then the person who was on the phone had an attitude with me and hung up on me. Tasteless service for tasteless pizza. As a first time purchaser after relocating to Cleveland, will not be ordering from that terrible place.

One and a half hours to wait for ice cold pizza. If I could give no stars, I would. Pizza was pretty flavorless, too.

Growing up, pizza hut pizza was the BEST. I’m not just saying that because of Book Club.
I’d ordered pizza hut about a year or two ago and it was pretty atrocious. Something on par with freezer pizza and Little Ceasars. In the last couple of months though, I don’t know if it’s my perception, or my love of a deal, but the pizza hasn’t been half bad!
It has a buttery, warm and almost fluffy crust, plenty of cheese and the toppings are fresh (not canned) and ample. Fresh mushrooms even!
I especially like the W. 25^th location. I can get through right away (no long phone hold like some other Cleveland locations) and my pizza is always quick and ready for pickup.
Is it gourmet? No. But, for the price, you can’t beat it!

ok. This one has been bad for awhile, but i said that if i got three good orders in a row from them i would write a good review.
I used to order from here two years ago, then it got bad… like soggy pizza 1.5hr delivery bad. They seem to have hired many teenagers lately, idk but the food is good, delivery is faster. I also noticed one kid at the store will call to clarify the orders sometimes if he was unsure (I order online) I really like that, better than messing up my stuff.
The CRAZY CRUST PIZZA WAS AWESOME. I think because the stuffed crust is made with one kind of cheese, blah tasting. This pizza has a cheese blend. So good! I have a pic on my FB btw.