Pizza Hut

I absolutely hate this Pizza Hut but since I live in the area I have no other choice. The service slow, my pizza would sometimes be half cooked and the service is horrible. Make sure when you order explain fully in exact details of how you want your pizza. On a positive note order in the day between 11am-​4 you might have a chance your pizza might be perfect

Ordered online to be picked up via carry-​out. Ordered from this location because it was closest to Case Western, where I am currently a student. This Pizza Hut is a small storefront, with only 2 seats available to wait for your pizza. No sit-​in dining. It is located in the plaza that also houses Family Dollar, a grocery store, a DMV, and Dollar Mart. Also across the street from the CVS at Euclid and 79^th St.
Price: Ordered the online 7.99 large two-​topper with a variety of vegetables to my liking. Had to pay in-​store however. Weird.
Pizza: I ordered a half-​and-​half pizza, customizing each side for my friend and I. The website said it would take about 40 minutes for it to be ready. I was willing to deal with that wait time since the last I ordered pizza in Cleveland was from Valentino’s and that was a horrible experience. Even though my place is only 10 minutes (driving) from the Pizza Hut, by the time I arrived home and bit into my first slice, I realized the pizza was cold. I was starving, so I gobbled the rest and accounted the cold slice to the blizzard that was occuring outside when I went to pick the pizza up.
However, the second time my friend and I ordered from this same place (this time via delivery), the pizza arrived stone-​cold once again! And this time cold weather was no excuse, as the delivery guy took it out of one of those heat-​conserving pizza bags. Something sketchy going on here.
Conclusion: Until I find a better place for pizza (I really pray that I do… sigh) Pizza Hut will have to do.

NEVER MAKE THE MISTAKE OF ORDERING FROM THIS PIZZA HUT. I ordered online and immediately the site told me the pizza was going to take 3 hours. I called and wanted to cancel the order but they assured me it would be delivered within an hour. 3 hours later I was still waiting for my pizza… I tried calling multiple times during the wait and they stopped picking up my calls until I called with a different number. For a whole hour they kept telling me that the driver had already left with the pizza, which is ridiculous because I only live 5 minutes away from the store. I tried to talk the manager but he or she was «so busy» that they would have to call me back… I’m still waiting for that call. WORST SERVICE I HAVE EVER SEEN. This pizza hut doesn’t deserve to stay open. One star is too much for them.

Worst service ever!!! I’m pretty understanding when it comes to wait times especially on a Friday night. But when the driver calls and says that they are outside and your still waiting 45 min for them to find your address, which is a giant hospital building that is a well known landmark, it becomes ridiculous. Hey how about this. Hire competent drivers that know how to read a map or invest in your company and buy a GPS. I guess my co-​workers and I don’t get to eat lunch today. Wasted all our time calling ignorant and rude people who obviously could care less about their job.