This place is terrible. I went there for the first time on Tuesday night. The place was slow and the service was awful. The server took 10plus minutes to come to the table, another 10plus minutes for the drinks to show up. Over 30 minutes for the food. Now the food was even worse. Two members of our party ordered fish and chips. The fish tasted like burnt oil and the fries were soggy. I ordered a gyro which was a 2 on a ten scale and my fries were soggy also. The fish was sent back for the grouper instead and it smelled awful. We could tell it was old fish because of the strong smell. The prices were really high for such terrible food and service. Those three meals and two beers were $ 55 plus dollars. Outrageous!!! To top off the experience they had skee ball tables in the middle of the dining room which were so loud it was hard to talk to the people I was with. I am not sure who the owner is but they do not know how to run a business. I will never go back and will never recommend this place to anyone.
SM D.
Tu valoración: 3 Cleveland, OH
Been here twice to eat and it was okay. I will try the Friday fish fry and see what that’s all about. The place is clean lots of tv’s great place to watch a game.
Eric K.
Tu valoración: 1 Lakewood, OH
Slow service, they ran out of the special, hard to get the waitresses back for a second round, one order was wrong.
Jack W.
Tu valoración: 1 Cleveland, OH
Went for wing night and the wings were not very good. The ghost pepper sauce was around the same heat as Frank’s red hot. As for the wings them selves they were not crispy and the skin was a bit chewy.
Mary S.
Tu valoración: 3 Brook Park, OH
After reading the Plain Dealer review, I was looking forward to trying this place. I ordered the pulled pork and asked the server how much the sides were since they were ala carte. She said they ranged from $ 1.00 — $ 3.00. When we got the check, one was $ 4.00 and the other was $ 5.00. Did not care for the baked beans which are usually one of my favorites. My dinner was just ok. My husband got the fish fry which he enjoyed. The server was very friendly.
Pete D.
Tu valoración: 2 Cleveland, OH
Don’t venture past the cheap draft beer. Even the fried food left something to be desired.
Kristen F.
Tu valoración: 1 Cleveland, OH
The menu is «dummy down«too far. Not much creativity, which leads me to believe that the cooks are not able to bring a new game to the area, or corporate owners are not listing. Got my order within proper cooking time. It was cold. Do not recommend food from here. If you want drinks and a slow crowd. .this might be your hang out.
Christopher F.
Tu valoración: 5 Cleveland, OH
We went here to watch the game on Tuesday. It was our second trip here. All of our food was excellent and clearly house made. I had the smoked half-chicken which was on special for $ 8(every Tuesday). Again, $ 8 for a house smoked half chicken! It was delicious and fell off the bone. It came with fries and coleslaw both of which were spot on. We had also tried the lettuce wraps, and they were perfect. Quality ingredients and a smart chef.
Bethany B.
Tu valoración: 1 Cleveland, OH
OVERPRICED!!! Poor quality. It’s almost as if the chef/cook doesn’t know how to make simple things taste«good» so the throw a bunch of spices and combos together to try to make dishes«good» but they FAIL miserably. I really hope this place closes soon and something else reopens. Staff seems clueless(this statement is based of 4 separate visits, hoping service and quality would improve in the neighborhood joint). I have tried the burger, the chicken, sandwiches… Nothing impressed me or was even okay’ish for that matter. This place isn’t worth ever going to again hope they close down soon.
Lora S.
Tu valoración: 4 Cleveland, OH
I feel bad about all the customers who have had a bad experience here. I came here with my boyfriend Sunday afternoon completely unplanned. We had never been here before and were a bit taken back by all the negative Unilocal reviews. We decided to «brave» it anyhow. I AMSOGLAD we did. The Chicken Buffalo Dip was fantastic. The servers were extremely attentive and the atmosphere was great. The music playing had an older jazzy vibe, far better than most places that constantly play loud pop music. We will definitely come here again.
Lisa M.
Tu valoración: 4 Cleveland, OH
Brunch was excellent. And there’s live music today on the patio while we eat it. The food prices here are a little more expensive than the food at places nearby — but it’s so good, that I’m ok with it and keep coming back. Will definitely be back for brunch!
Mary H.
Tu valoración: 4 Brooklyn-Centre, Cleveland, OH
Came on a Thursday night for the CAVS game! Busy but our server kept up with us about every 10 minutes. Thursday nights they have 2 $ pulled pork sliders and 5 $ pitchers which was awesome!!! Now here I am trying the menu again on a Saturday afternoon; with some mussels and Riesling! I told the bartender I was here to watch Grey’s Anatomy and have a few glasses of wine and she kept them coming while I listened to my headphones. A fan of this place! Love the patio, just wish they played the game through a projector onto the back screen!
Bryan M.
Tu valoración: 2 Cleveland, OH
2 stars because all of the food was great. Messed up orders and really poor service were the reason for the poor rating. Server was extremely green and needed more training. Everyone appeared to be brand new at their jobs. Love the place and have had much better experiences.
Mickie R.
Tu valoración: 2 Lakewood, OH
Worst Mother’s Day meal ever. Our party of five ordered standard menu items. The food came out one at a time and by the time our Mom’s food came out, two people in our party had finished. Our mom’s omelette was also missing ingredients. No apologies, nothing. Two stars are for the Bloody Mary bar, the only redeeming factor for this atrocity.
Amanda M.
Tu valoración: 4 South Euclid, OH
We went there Saturday afternoon. It was very good. After reading the previous reviews I had concerns. They were rough, and I think that people should give this place a try. The boyfriend had the pulled pork, and inhaled it! I had the«trailer parK» a beef hot dog with slaw and cheese. I had them hold the pepper jack and the ghost chili sauce. We did try all the BBQ sauces and I liked the Cleveland one. The BF liked the sweet one. The fries were perfectly seasoned. Honestly, the server(we sat at the bar) was quite attentive, and speedy with drink refills. We will most assuredly be back.
Dan N.
Tu valoración: 1 Cleveland, OH
Had a bizarre experience and will never come back. We sat down at the bar and it took the bartender a long time to see us. She was very nice but was more interested in her conversation with other customers than serving us .we were there 10 minutes before we got our menus. It was so bad that the waitress ended up taking our order and getting our food and the bartender didn’t notice. I order steak and potatoe soup which was very good and beef sliders which were small and cold. seemed to sitting around a while. .My friend ordered 2 plain chicken breasts with barbecue sauce on side. I asked how they were and he said they were pre cooked and reheated. They then charged me $ 19 for 2 chicken breasts w no sides. Way Way over priced. .expensive below average food w poor service. .Very nice people but not worth it.
Lisa E.
Tu valoración: 1 Cleveland, OH
Hope for West Park that this place improves. I was so looking forward to something other than crappy Panini’s and was sorely disappointed last night(3÷3÷15). Except that the bartender was«perky,» I would give this place no stars. It was too loud in the bar(see aforementioned bartender), so we got a table. She told us to sit anywhere, that they don’t have a hostess. We grabbed a booth by the window, well in view of the 2 servers. We brought our drinks to the table, so maybe the one thought the other already had taken care of us; one cleared the the booth immediately next to ours, and the other took away the tab. After about 15 minutes of no service and two other tables being waited on, the female of the two, walked over and while turning her back to us, said«you guys are ok?» I said«no, we’re leaving,» and she said«oh, so you’re good» and walked away. REALLY??? Won’t hurry back. PS Ended up at Angelo’s Pizza and it was fabulous!
Melanie l.
Tu valoración: 3 Cleveland, OH
Visited twice since opening and I like this place. I think it will get better when they get more established and I hope they stick around! Ordered the ironwood burger on the first visit. No complaints, good flavor, cooked perfectly and the club on the 2nd. Loved the bread and two kinds of cheese on the club. Both plates came w fries and theirs are very good fresh cut. My boyfriend ordered a BBQ platter and was very happy and the pulled pork sandwich on the 2nd visit, but was not as impressed. Lots of coleslaw on the sandwich made it soggy. Service was fine, not too helpful with menu or available at hostess desk to seat you when you walk in. Décor is very generic and lacks any wall art so it has an unfinished just moved in look, but clean. I really hope when warm weather hits they get rid of that eyesore of an outdoor tiki bar. We’ll be back for a third visit to try the fish fry for sure.
Laura M.
Tu valoración: 3 Cleveland, OH
I was excited to try this new restaurant that had popped up in a neighborhood that I frequent. The atmosphere was nice and our waitress was friendly. The parking lot was just as impossible to find a spot in as the last restaurant that resided there. I had ordered the mussels appetizer and was pleased with the amount of mussels that came in the dish however the pieces of bread that were included were very dense and overpowering. The burger that my boyfriend had gotten and it was nothing special. that was until he asked the waitress for some BBQ sauce. She came over with a carrier of three homemade sauces and that is when the magic happened. The Sweet BBQ was absolutely out of this world. When it came to getting our check the waitress dropped it off and took a good old time picking it up. Overall I was a little underwhelmed the parking lot tiny, the food was average and the service could have been more efficient.
Mansi N.
Tu valoración: 2 Cleveland, OH
I was really excited about this restaurant as I wasn’t a fan of the restaurant that used to be in its place. I’d been to the other Ironwood before for private parties and it was a good experience. I wish I could say the same for this location. First, they seated us right by the bar where it was extremely loud and other people were standing on the ledge above and could overhear everything we were saying. I asked to be moved and they did promptly move us to a table in the restaurant section which was better. I ordered the veggie burger and my husband ordered the ribs. The veggie burger was not great. The bun was like a bun you’d get in your school cafeteria. The burger itself fell apart. I did enjoy the avocado but thought overall, it was very bland. I had ordered tator tots instead of fries. They got the order wrong so I got to try both. They were too salty in my opinion. My husband agreed. I was disappointed at this experience but would be willing to give it another try in a few months. I’ll chalk this experience up to its rookie status.