Guys Pizza Co

After not ordering from here for a while. Tonight I decided to give it another try. Unfortunately, that was a mistake I will never repeat. I ordered a cowboy burger and Smore’s desert. I got my burger and it was smothered in cole slaw. The app menu /​mobile site DOES NOT say cole slaw is a topping. Being allergic to egg this is not an option for me. If I had known I would have made a special request without.
Upon calling I was belittled, argued with and told I was wrong. All I tried to explain was the situation — in a calm, polite, respectful way without this employee going off on me! I was cut off and placed on hold. A manager, or somebody more with better temperament gets on and offers to send another out.
Great, problem solved…
Then, I open the Smore’s they are burnt to a black on the bottom! At this point I just don’t have the courage to call back.
Live and Learn
I’ve uploaded 2 pics — one of the menu description not indicating cole slaw and other the burned Smore’s.

Delivery is so damn slow, but honestly i was pleased with the pizza. A little on the salty side, but coming from NY. NJ area, it was good. also very reasonably priced, however, they dont have much choices to drink and like i said the delivery can take a bit slow. the cheesey bread is absolutely gross, but huge. like the size of the small pie, very odd – i was expecting bread sticks.

One of the few pizza places that are open late late night. Great drunk food, average pizza tho. Sometimes its amazing, other times it’s ok. I guess depends how drunk you are.

Where to start? I ordered pick up. I showed up and pay for the pizza and breadsticks. As I’m about to walk out the door, I open it to find I was given the wrong order. I tell the cashier, and he gives me my money back and tells me that they forgot to put my pizza in, but that it would be FIVE minutes, and it would be ready. After 16 minutes, I decided to ask what’s taking so long since I was told it would be five minutes. He tells me he’s giving me an upgraded pizza (ordered a medium, but they were giving me a large) for the inconvenience. I told him I didn’t want a larger pizza because my wife and I couldn’t eat all the food. The cashier became aggravated at which point he said «I can’t make the pizza go any faster!» To which I calmly replied that I didn’t mind waiting, but didn’t understand why if he told me five minutes, it was more than 15. The cashier (who looked quite stoned/​high) got the owner, to whom did nothing about it. I then repaid for my pizza (no discount and not sure why they gave me my money back in the first place) and the cashier walks them over and drops/​tosses them onto the counter from a few feet away, to which he walked away irritated. Bad customer service, and even worse pizza. The greece was bad, but the cardboard tasting stiff pizza was worse. Buy a frozen pizza before buying here.

Was able to get a soda and a slice of pizza for $ 2.50 just before midnight. Arrived at the Hyatt Regency at the Arcade too late to order room service, but was starving. This location was right next door to the hotel. This is not gourmet food, but for $ 1.50 a slice and $ 1 for a can of pop, what can you expect? The slice was served hot and was just enough calories to get to breakfast.

In town for a night time ball game; ordered late (11:30pm); took about 30 minutes from .4 miles out, but who can complain about a place with delivery at midnight?!? Delivery guy was very nice. Ordered a Medium ½ cheese ½ pepperoni and a 2-​liter of soda; $ 16+change… Little pricey for a small pie. All in all it wasn’t a bad pizza.

Had the calzone (Guyzone) here. Have to say, it was AMAZING. Probably the best one I’ve ever had. Maybe I was just hungry, I don’t know, but this thing hit the spot. Got it delivered and ordered online. Delivery fee was very reasonable and I got a quote instantly with an ETA. The delivery arrived ahead of schedule and the food was hot and fresh.
Why only three stars then? Unfortunately, like other people have indicated, they don’t bring your whole order!!! In my case, they forgot to bring the drinks and pita w/​hummus. This seems to happen a lot here based on other reviews combined with my experience. Great way to make an honest mistake AND pad your bottom line.

Day of Week: Tuesday Time: 6pm
As a resident of Ohio City, I will agree that delivery options in our area are few. I had purchased from Guys while traipsing about downtown and knew that their slices were passable at least, so with my vehicle disabled and choices limited, I gave them a call for delivery.
My son got the Hawaiian pizza, which has ham, bacon, and pineapple «dusted with brown sugar» — he really liked it, and after having a bite for the purposes of this Unilocal review, I would concur to it’s appeal. For my personal tastes, it was a bit over-​laden with toppings; Personally, I’d get it with either ham or bacon, but not both. But if you’re going to have a lot of toppings, they’d better taste great when blended together. This pizza definitely earns that description.
I ordered a medium «Guyzone» (calzone) with pepperoni, fresh mushrooms and x-​tra cheese. It was BIG. The web page says serves 2 or 3 people and yeah, 3 could definitely split the large rectangular slices. For my personal tastes, there was a disproportionate amount of pepperoni and not nearly enough mushrooms to the point that I had to open a slice wide to see *if* there were actually mushrooms at all. Next time I will order «light pepperoni and double mushrooms» to correct that issue. So far as extra cheese, I’d say for me there was … enough cheese, though I don’t know that it felt like a mega-​amount.
The thing to keep in mind fellow Unilocalers, is that when you’re doing a review there are Standards… and then there are Your Standards. Personally, I adore mushrooms. I could have an entire grocery store pack on a pizza and be happy. Maybe you, not so much who knows. Maybe your as passionate about pickles or shrimp or tofu.
About Guy’s Pizza I can say that the order-​taker was friendly and repeated the order before hanging up, delivery was fast — they had quoted 45 min to an hour, and it was only about 30 minutes-​ish, and lastly, the product was hot, in one piece, and correct as ordered. So what does that all mean? I’d order again from Guys, yes I would — and more than that, I would recommend them, especially to my fellow peeps in Ohio City as you/​we wait for something to be IN our neighborhood!

I will NEVER give this place my money EVER again! My order took ONE hour AND FORTY MINUTES to get to me. When I called at the hour mark for an eta, I got no apologies and no explanation. The guy was rude and dismissive, telling me they’re not tracking their drivers gps coordinates, all he can tell me is that it’s on its way. The burger I ordered showed up with no lettuce, tomato, ketchup, mustard, no mayo. Just two dry beef patties with cheese stuck between them. I called again and the guy wanted to argue with me about what type of cheese it was! Once I clarified that the cheese type was besides the point, he put another douche bag on the phone who talked over me, accused me of cursing and then hung up on me! I havent used explatives since 1998! When I called back, he said he wasn’t required to do business with me, and hung up on me a second time! I called again amd he picked up and hung up on me a third time! So I drove down there with their second rate burger and demanded my money back! NEVER AGAIN! And if I were you, I’d put a frozen pizza in the oven before giving these people your money. It’s the same quality food as frozen anyway, spare yourself the horrible service. Completely ruined my Sunday evening.

I enjoy Guy’s pizza each time I have it. It is very gooy, cheesy, and we’ll priced. They also deliver beer.

I tried the Crunch Burger and it was yummy awesome but the fries need a little work otherwise I would’ve given a 5 stars.

This place is really a hit or miss. I’ve ordered delivery multiple times and I’ve always had great service!
The only problem I ever had was one topping mix up. If you order delivery, plan for about 20 minutes after whatever time they give you. They’re usually late but the food is always hot still when we get it.
I love the calzones! Their medium and large sizes are huge. The pizza is pretty good, never liked the crust though. But I guess they have different pizza guys on different days because like I said, it’s a hit or miss here!
We’ve been ordering delivery from here for weeks on weeks before we saw the Unilocal reviews. So don’t let that scare you away!

I’ve been to this place a few times and the pizza really isn’t that good. Being able to buy by the slice is excellent, but the customer service regularly sucks.
This weekend is the last time I’ll be going there. With several other pizza options within walking distance this earned last place just based on their treatment of my friend. Every time I’m in there I feel like I’m treated like an a**hole because I’m white. Then when I saw they just didn’t care and did the same thing to my friend who isn’t white, it’s clearly that they have people employed there who are just miserable and shouldn’t be there.
Working a block over you have kafeteria, captain Tony’s, market café and so on you can order better tasting pizza and better customer service. I won’t be eating here even if it’s the only option.

WAS THE PEPPERONI, PORK BELLY? No, that was not a shot on your mom. No but really, the slices of pep were stinkin fresh! Unfortunately, this was a the best place I ate at this weekend. That’s not a shot at Guys. It’s a shot at Pizza. And your mom. :))
Legit wish I had a cup of milk today since its Martin Lither King day :)))
Good pizza, good smells. The smells are free but they’re not dooshy like Jimmy Johns and advertise that fact. Yahoo! Unilocal!**

Not sure how this place is even open… If you have any health/​sanitary concerns don’t come here. But if you’re wasted and want to fill your belly with a bit of grease… Come on in. People that work here are super Nice. Just don’t watch them make your food. Please… ADVICE… Not on the menu, but order a Buffalo Chicken calzone. Thank me later.

I was craving a chicken finger sub, and upon entering this place I found out that Cleveland has never heard of this amazing creation! I explained to the girl what is was and how it’s made. She was so kind and recreated it for me. It was quite delicious! I came in a couple weeks later and explained this sub to another gentleman who was kind and made the sub for me. Again it was delicious and I enjoyed it.
Third time, I thought I’d give their pizza a try. It was really unpleasant. I wanted to like it so bad but I just couldn’t, it’s very unappetizing to a point where I couldn’t finish the slice. The cheese was so chewy, crust so thick, sauce barely there. Overall, just awful. Reviews on the New Yorker pizza seem to be good, so maybe I’ll give it a try sometime.
Customer service has been great and everyone I’ve come in contact with there has been SO friendly each time I went there. Prices are very cheap. They deliver and open late compared to other local places.
I’d go again for the sub but NOT individually sliced pizza.

This location has great, $ 5 lunch specials. One option is walking in and picking out 3 ready to go slices and a can of soda for $ 5. You can also get a one-​topping small pizza and a soda for $ 5. But today, I tried the mini calzone special, and I might be hooked! It’s a huge portion for $ 5, and includes any 3 toppings (fillings?) and your choice of dipping sauce.
Fun fact: I once ordered a to-​go NY Style pizza for a movie night at my house, and it didn’t fit in my car without putting down the seats in my hatchback.

Pretty much the only decent pizza places that will actually deliver to my downtown apartment are Rascal House and Guy’s pizza — Sainato’s will too, but I’m not a fan.
Is this the best pizza I’ve ever eaten? No… but it is decent pizza that delivers to my apartment. And it comes pretty darn fast. This isn’t a place I necessarily go to carry-​out — since I have a few joints that I frequent for that… I usually order Guy’s in one of three scenarios —
1) I just got home from a long day at work, don’t feel like cooking and don’t feel like leaving my apt to hunt for food
2) I’ve had a lazy day at home and the thought of actually going outdoors HURTS.
3) I’m drunk and didn’t get any food while I was actually out — and there’s a savior named Guy’s Pizza that will bring something to my doorstep for me to devour!
#3 is one of my favorite times to call Guy’s…
#2 is why I called them yesterday. Word of advice — if you’re the only person who will be eating food, do NOT order the new yorker (or read menus carefully so you know what you’re ordering). I quicky glanced at the menu — saw «new yorker» and assumed it would be thin crust — totally OVERLOOKED the description where it clearly said 24 inches! Aaaand, my jaw dropped when the delivery guy showed up and I saw what’s in the picture I uploaded with this review. My security guard said «woah someone is having a party» — I just nodded, laughed, and kept walking — SO embarrassing! Basically, if any of you want pizza, I have enough to share for the next week ;) The pizza itself is not thin or crispy enough to really be «NY» style. But, it’s still delish.
I’m also a fan of their veggie pizza and their veggie sub.
People you talk to on the phone are nice and delivery is usually pretty fast. I was told an hour+ for delivery yesterday and someone showed up about 30 minutes after I called.
I will definitely continue ordering Guy’s when I find myself in any of the scenarios above. And remember, know what you’re ordering before you order ;)

Last week I saw they had online ordering and delivery and decided to try it out on movie night. I ordered the guy cheese fries and Calzone.
Ten minutes later I get a phone call that they are out of fries. He was nice about it, he sounded kind of embarrassed. He offered a sub instead. I asked about the other apps and he said they are out of those, «they are out of a lot of things» he said. Ok fine ill take the Philly. He said 45−1hr. One hour and thirty five minutes layers the food comes.
Very mediocre, the sub was ok the calzone was ok. Just no flavor, grease and dough. The sub was on a footlong hotdog bun. Just blah.

I always had to order pizza here for my boss and one day, I decided to get one of the calzones. HOLY CRAP!
They are crazy huge! They are the size of my head for less than $ 8 and you can get a variety of toppings in them!
One thing to make sure to do is to keep the pizza boxes because 10 tags is one free pizza which is super useful!
Service is pretty descent and when I did delivery, they were always on time. One last thing, make sure you