Very sensitive and caring organization. The staff is very sensitive while dealing with the family, however very professional. When my brother died in April 2011, I was operating on auto-pilot & very emotional. Kaye worked with me through all of my emotions & confusion. She didn’t try to rush the meeting, yet she kept me focused while guiding me at the same time. My brother had no insurance & she still cared for me with dignity. I was able to pay so much & then be placed on a payment plan. MYBROTHERSSERVICEWASNOTDELAYEDDUETO $$$. THANKYOUKAYE! I then had to return in June 2012 for my grandfather. Renee worked with me and my experience was just as caring & professional. Renee even went above & beyond to deliver important documents to my home. THANKYOURENEE! I have since done a prearranged service for my grandmother. THANKYOUGAINESFORCARINGFORMEAS I CAREDFORMYLOVEDONES! Monique Harwell