Designer Alterations by Laura

DO NOT DO BUSINESS HERE!
My Fiancée took her wedding dress here for alterations and was told it would take a little over a month. OK, had plenty of time, so she left it. On the day it was promised, she went to pick it up, and they had not even started it! «Oh, didn’t I call you?» was response #1, and that was followed by «well we’ve been swamped». SO, she was told to come back the next week, which she did… dress still not ready. Once again, she was told to come back two days later… and yes the dress was done! BUT… it looked like it had been thrown in the corner and left for a while, all wrinkled, some of the beading was missing, it had pen marks on it, and several pulls. The response to this was «We didn’t do that, it must have been that way». This dress cost hundreds of dollars and was BRAND NEW when taken to this place. THEN, they charged her more than they had originally told her it would cost! My fiancée argued a bit, then left in frustration, but we are still contemplating what to do with only a week left until the wedding… arrogant, unprofessional, and uncaring, Laura’s will NEVER get our business again, nor that of our friends or anyone else I can warn.