David’s Bridal

I went back to David’s bridal to have a bridesmaid dress fitting after having had help from Donna in choosing my gown.
She is patient and knowledgeable as well as very excited for your special day. What we had chosen online wasn’t working in the store, but she diligently found an example me and my bridesmaid loved. She’s golden and made a potential disappointment a success. Thanks to Donna from a happy bride to be!

I had a decent experience with David’s as a whole. My dress came in looking more like a sample dress rather than brand new but they promptly fixed the mistake by rush ordering another.
Where the excellence came from was my consultant. Ask for Donna Rein… she is truly an expert and makes the experience so enjoyable! She is patient and kind and she listens to her brides to understand what types of dresses to pull when you’re not 100% sure. She helped me find my dream dress; I couldn’t have done it without her!

I went to the Clearwater location last night. This was my first time ever going dress shopping so I didn’t know you have to schedule and appointment. Id looked online and saw a few dresses I liked and wrote the style numbers down so that I could try them on. As soon as i walked in I was greeted by a woman that was sitting on her ass behind the counter. She told me immediately that bc i did not have an appointment I was not able to try on the dresses. and there was only one lady available to help try on and she was with another bride. I can totally understand that. She looked up the 5 dresses and only one was in the store. so then she decided that it was ok to try it on since it was only 1 dress. I asked for it in a size 8 but the mean lady gave it to me in a 12. The lady in the back helping was really nice. I didn’t like it so I took it off and went back to the front of the store. When I went back to the front of the store i walked into overhearing the woman saying that i should not be here and she’s going to tell me to call back another time and reschedule. She sounded like she was so pissed at me. Her face was blood shot red. She was talking pure shit about how ladies come in unscheduled.

Let me start by saying I am not a «Bride’s bride» dress shopping sounds like a drag and I put it off as long as possible…
The day started off rocky, but our saving grace came from our amazing consultant, Donna. She was so patient and kind, and I felt like I was with a family friend helping me try on dresses.
I’m sure the other consultants are lovely, but not as lovely as Donna. Picking out a dress is a BIG friggin deal. And it can be stressful! Not with Donna. That woman just brought me into that dressing room and put my mind at ease. She worked a little magic (in the form of perfect heels, undergarments, close pin things, and sound advice) and I walked out looking smoking sexy. She nailed it.
This is a memory I will cherish forever and I want every Bride to feel how I did today. But y’all, I’m telling you, it’s all about Donna. She knows, she just knows.

I used Caitlyn many times and she is fantastic. I was a real pain in that store constantly changing my mind. Everyone was so helpful and did their best to make me happy. I loved my dress and would definitely recommend. Great customer service. Caitlyn really was my personal shopper.

Horrible customer service.
Went to look at a dress on 6-​14-​2015 they didn’t give us the right size.
My fiancé has M.S.
She had to use the restroom; when she got out she wanted to try on the right size.
Then the lady told us they were closed.
I was so upset that she told us to leave.
I couldn’t believe that she had the audacity to not even help us. This unprofessional woman looked me straight in the eye and told me they were closed.
She didn’t even apologize! Will never go there again.
Sincerely,
Don Cenky

I had set up an appointment for 5 and my friend was running late. They were able to push me back to 5:30. They weren’t busy but they seemed short staffed. They got a lot of different dresses for me to try on but everytime I was ready to get out of the dress my girl was putting away other things. Multi-​tasking at it’s best but i wish she paid a little more attention to me. She did say they were short staffed and she was trying to get stuff put away before the end of the night. If you go to look for dresses I say go to this David’s over the one on Kennedy who will give you no service and let you fend for yourself. So Thanks David’s bridal Clearwater for helping even though you were the only one working in the store coz the other girls weren’t. =) I forgot my sales lady’s name but when I figure it out i’ll post it. She brought a lot of dresses for me to try on a lot of near misses but beautiful dresses. So go check them out preferably on a random m-​t-​w or late afternoon Saturday or Sunday.

The initial service was a little sketchy, but today the staff redeemed themselves in my eyes. Olga, the alterations manager, was pleasant & helpful even though the woman before me was 3 hrs early for her appt. & I was told that I didn’t need an appt. Olga was busy, but never got annoyed or irritated. She measured, pinned & complimented me. Thank you Olga!

The fact that a bridal store only rates above 2 stars should speak volumes to corporate.
This store is an absolute FAILURE!!!
Update on my daughters experience and my recent post.
She called the Tampa David’s Bridal and explained to them what happened at this awful location and how she spent 20 minutes crying her heart out in the changing room because the staff here were so unhelpful and were LYING to her!
They told her to come to their store.
My daughter went into the Tampa Davids Bridal and had a FANTASTIC experience. with Chuck, Nicole and Gabby.
They did everything to make this better and my daughter spent $ 500 more on a different dress!!!
This is the kicker… My daughter had found blood on her original bridal dress! The Clearwater store saw on the computer that my daughter was now in the Tampa store. While my daughter was being treated with dignity and respect the Clearwater store called the Tampa store to warn them and explained they made up the LIE about the 60 day exchange policy because of the blood.
1. It wasn’t my daughters blood — lesson to everyone — always check the dress especially when it’s already packed up for you!
2. The Tampa store exchanged the dress for a beautiful and more expensive one
3. The manager of the Tampa store simply took some solution and removed any signs of the blood from the original dress.
Conclusion: DO NOT step into the Clearwater branch of David’s Bridal.
Make the extra drive to Tampa,
Way more selection and OUTSTANDING people!
Thank you again Chuck, Nicole and Gabby.
3 special people xx

Stinky customer service. Totally lacking in enthusiasm, interest or proper customer communication skills.
I came here to get fitted for my bridesmaids dress for my friends wedding that will be held in a different state in a few months. I called ahead to make an appointment for my fitting. When I arrived, the only person working up front was in the middle of a LONG phone call. Nobody else was in sight to assist. So I waited and waited… Finally someone came by, but she was quite brash and not really helpful at all. Didn’t do a good job at answering questions. I tried on a few different sizes to get the best fit. I was hoping for some guidance on alterations etc, but she was babbling in circles and never directly gave any recommendations to me.
The bridesmaids dresses are overpriced pieces of fabric that aren’t even well constructed. They give me the impression of being a clearance homecoming dress off the sale rack in Sears. I bought my dress without complaining, since my friend is the bride and it’s her day, but if I were a bride I definitely would not even consider getting my own wedding gown here. There are many more boutiques in the area that have GOT to offer higher quality dresses and better customer service.
When I returned about 1 month after my fitting to get the dress, the associate that helped me this time was a little better than the lady who fitted me on the first visit, so I decided to bump it up from 1 star to 2, but it definitely doesn’t deserve a higher rating than that. In fact, it’s a solid 1.5. (Wish I could give .5 stars in my rating) I would recommend to brides in the market to look elsewhere for your gown. Shop at independent bridal boutiques and support local businesses! Not this place!

I’m going to sound snobby and snotty no doubt, but I always assumed David’s Bridal was of low quality and like the «wal-​mart/​use car sales» of the bridal world. It seems I was only slightly right. They have style and every size but the quality was better then the dresses at Jon’s Bridal of Tampa, and the service was 100% better.
I am getting married in 6 weeks and my custom dress was not working out. I has limited on time and knew I couldn’t order anything because a) time and b) i’m a size 18w and 90% of place wouldn’t have a sample for me to try and buy. So I made an appt at DB figuring it was better then nothing and I needed something off the rack at this point.
I got Manie at the Clearwater location, She was older and had been doing it for years. She wasn’t overly friendly and but knew what she was doing. I was admit i just wanted to wear a strapless bra and she pushed me into wearing the long front shaper bra and she was right.
I wanted A line or Ball gown and my budget at the top of what DB carries so I could try on anything in my size. I ended up with 6 dresses, one I didn’t like at all on the hanger (it was A line and champagne) but Manie said «its in your size and you like the shape just try it you will be suprised»
Well when it came time to try all the dresses picked on, she said «start with the one you like lease», well I LOVED it on, the shape and color flattered me SO much. She laid the train so my sister could take pictures to send my mom (she was working) and was so supportive of everything. She of course said I could put it on hold for a deposit and if I end up picking another it was transferable, but I didnt want my money stuck in the store so I said I would take the chance if it was gone.
In the end I loved the first one I tried on, but my mom wasn’t able to come until the next day and I had an appt at Jon’s in Tampa (big mistake DONT go!!!). After going there the next day I came BACK to David’s with my mom. I called the store on the way to let Manie know.
When we came in Manie had a room ready for me with the dress and under garments, including a new cup size. She said she had been thinking after I left and thought this size would work better (again she was right).
Needless to say I got this dress. And my mom (who use to be a seamstress) said how much better quality and better put together this dress was over the Jon’s bridal ones!
I will say I have no idea about ordering a dress from them or alterations. I bought the dress and walked out with it (in my size) and my mom is doing all the alterations!

I had a bad experience at this store when I bought a bridesmaid dress, as I wasn’t helped or greeted at all. However, when I got engaged I decided to come look at dresses (with no expectation that I’d find anything… but I did :)). Well, as a bride I can say that I was treated with great care. Of course they wanted me to buy the dress so they were friendly but even throughout the pick ups, alterations, etc they were always very nice and didn’t try to oversell. Yes, they charge a fortune for alterations but you do have the option to do those elsewhere. My dress was very delicate so I didn’t want to take my chances somewhere else. They did a beautiful job. Are you going to get private boutique style service… no, but you will get an efficient store full of knowledgeable people.

Absolutely aweful customer service — even WITH an appointment. There was no where for the group to sit while the bride tried on several wedding gowns. The woman who was pulling gowns was very unclassy and got extremely pushy with the bride. I also didn’t appreciate her bad-​mouthing other bridal boutiques or pressuring the bride to make a decision THAT NIGHT when the wedding is plenty far enough away. They refused to hold the dress for even 12 hours — and even threatened the bride several times that the dress would «probably be gone soon» and «it would be $ 50.00 more tomorrow — only on sale today». Are you kidding me?! This poor pride had a price range in mind, and that was beyond a low blow. The annual sale of $ 99 dresses is totally a bait and switch too — they have about 5 dresses that once sold, are not offered again — and you have to buy all the accessories/​undergarments to get the deal on the dress. Not worth it. Not worth the stress. Not worth the time. Plenty of other places with MUCH MORE selection, prices, styles, and significantly better customer service.

My mother had a bad experience when dress shopping with my sister in law, so I didn’t have high expectations for this shop. I had already bought my dress in Arizona, but mom and I stopped in with no appointment, in order to get my flower girl dress and look for a dress for after the wedding. I had two ladies that helped me and they were both really nice. They even found my dress for me, in my size so I could try it on and show my mom since she wasn’t able to be there when I bought my dress in AZ. While I was trying on I described what I was looking for in an after dress for hitting the Vegas strip. One of the ladies came back with two options, one of them being absolutely perfect and on sale. I ended up getting that dress, my shoes, my hair piece, my flower girl dress and hair piece and I had a really good experience here.

TERRIBLE!!! I went there for a dress for son’s wedding. when tried on dress had zipper problems and there were stains in the satin. girl takes back and said they fixed the zipper issue and the stains were not stains but scuffs so fixed with iron. Dress was in bag when brought out to me. I trusted her and purchased dress. A NO NO!!! Keep in mind I purchased dress two month prior to wedding. I took out of bag to bring to get altered 3 weeks before wedding. Guess what… Zipper not working and stains still there! So, they ordered me a new one. Tried to charge me for a rush delivery and alteration. That didn’t happen. so, try dress on (second dress) to get altered, Stain on that one! OMG! 4 days before wedding! So again they took it back and she ironed it, what ever she did for that moment it did not show. but, when I took out of bag for wedding, stain was there! So all photos had to be at a angle or stain showed… They charge way to much for Alterations and only had to take in a bit in the waist. $ 103.00! Place is a joke and I feel they were very dishonest…

David Bridal should include alterations with their dress price. I think they running a business within a business. People pay $ 500 for a dress and then $ 500 for alterations. That’s not right. Make the dress right to begging with. Sizes were not normal. I ordered size 2, when I had to reorder size 0 and still had alterations to do. And I thought I’m in a great shape. It took me at least 3 months to get it done. Good I started shopping for my wedding dress half a year in advance… Look for a better place.

I went in to try on and order a bridesmaid dress a few months ago, and was told to come back a month before when I need it for alterations. I have 6 weeks before my friend’s wedding in another state, so I figured I would go in and have it taken care of. All was fine until I went in to get it adjusted.
I made an appointment a few days prior, and when I arrived, I got a «Well, you’re not listed on here, but that’s okay, we have time.» Way to make me sound like an inconvenience; I could tell this was going to be an awesome experience. After lecturing me on making sure I had shoes on because they «drastically change your posture» I told the woman I would be taking care of the hemming myself once I decided on a 2.5 inch heel or a 3 inch heel and it wouldn’t be enough of a difference to affect the bodice section. After getting into the dress and walking out, I made a comment about having to buy 2 sizes bigger for it to fit my butt (bottom heavy), so I needed to have a bit over 3 inches taken out of the top. One of the employees decided to make a fantastic remark — «You either have to pay to have the dress altered or pay to have surgery.» Excuse me? When is that ever appropriate? I kind of like my ass, and I can’t really do a whole lot about it. The Puerto Rican side of my genes leaves me with more butt than I know what to do with. But back to my complaint.
I decided to go through with having it pinned and getting the tally to have the proper bust alterations. $ 195. Pre-​tax. Not including hemming (which would have been a minimum of $ 30 as per the chart in the dressing room). That also included a «rush fee» because I didn’t want to wait until the day I get on a plane to go to a wedding out of state (Who does that? What if there’s a colossal f-​up?). Apparently wanting it done in anything less than 5 weeks is considered a rush job, even though the sales associate said I should come back a month before I needed it (remember, I gave myself 6 weeks just to be safe). I paid around $ 180 for the dress to begin with. I told her it was ridiculous and I wanted my dress back. Sorry. Paying $ 400 by the time it’s all said and done for a bridesmaid dress made out of polyester? I’ll pass. And I’ll pass on piss-​poor customer service too. Those women need a trip back to training and I would personally classify it as firing material if I was their boss.
So yeah, avoid alterations there like the plague. I took someone’s recommendation to check out the Burlington Coat Factory’s tailor/​alterations woman (Bernadette) just a little bit up the road from this location. She was appalled at what I told her and wrote up the same alterations PLUS the hemming for a little over $ 100. So yeah, it’s obvious where my business went to.

HORRIBLE CUSTOMER SERVICE!!! I HAD THE WORST CUSTOMER SERVICE IN MY LIFE AT THIS STORE!!!
When I steppedt into the store, there were about 6 people near the entrance, and NOBODY greeted me. NOBODY helped me finding my dream wedding dress and NOBODY helped me when i needed a fitting room. I mean there were like 10 people working at that time. How am I supposed to buy a wedding dress without any help from the store?
Another thing, there are absolutely no mirror in their fitting rooms (they have mirrors outside) so I couldn’t look myself in a dress in a mirror because my underwear was showing and I couldn’t go out of the fitting room!
People work at this store are no help and do not give a shit about your wedding! Please do not waste your time going to this place! The dresses are really bad quality anyways… You get what you paid for including dresses and service.

So the selection here is good, its a chain so check out the website to do some pre-​shopping to look at their styles. THe best part about this place is that they have various dresses in various colors to choose from. So if you have someone in your bridal party who are shaped differently, you can let them choose the best dresss for their shape as long as its in a certain color. Plus they’re a chain so if all your bridal party don’t live in your area, they can just go to the one closest to them to pick up their dress or try soemthing on. ONly thing is — its not unique. It is a chain. But the prices can be cheaper than a non-​chain — depending ont he dress.