Westgate Inn & Suites

BED BUGS!!! The hotel is decent, the pool was nice with the little water park and they have a bar right next to the pool that only serves beer. I thought the room was nice until I woke up in the morning with several itchy red marks on me

I have never written a bad review in my life, but this place is so awful that I felt like I had to warn other people. Our room had BED BUGS. They weren’t just hidden under the sheets, they were climbing on the tables and floor. On top of that, everything was damp due to the indoor pool at the center of the hotel, and there were «mystery stains» all over the sofa and comforter. Add all of that to the mold and rust in the bathroom. Sleeping on damp, bug-​infested sheets definitely ruined our trip. This hotel is the dirtiest place I have ever stayed. Do not waste your time and money coming here.

This place is pretty shot. Stained couches and floors. I wouldn’t dare sleep in the bed.

Staff is efficient can’t crack a smile though. beds suck, you have to sleep in the bed reverse or the blood goes to your head. dirty carpet

The good:
1. Check in was quick and the staff was very friendly.
2. The room was very spacious and clean.
3. The room had a flat screen TV with cable.
4. The room has a nice sized refrigerator, microwave and a single cup coffee maker.
5. They allow pets (for $ 15 a day) which turned out to be a blessing for us as we had to bring one of our dogs at the last minute.
6. The air conditioner worked WONDERFULLY in the 101 degree weather! (although it took us a minute to figure out how to work the remote control)
7. There is a nice indoor pool with a slide.
8. There’s a bar in the hotel with pool tables, dart board etc. (beer only though)
9. The room charge includes a hot breakfast (eggs, sausage etc.).
10. The hotel is within walking distance of quite a few stores and restaurants.
11. They give a military discount.
12. The shower has great pressure and HOT water!
The bad (but not REALLY bad):
1. The rooms are a little outdated (think a quaint old hotel).
2. The air conditioner is mounted on the wall right above the bed so cold air blows directly on you when you’re in bed.
Overall for the price we paid I feel like we got a good bargain and I would probably stay there again. Just don’t come expecting some luxury hotel and you’ll be fine after all you get what you pay for.

Is there a way to give ZERO stars? Or even NEGATIVE stars?
This place used to be a bottom of the barrel Quality Inn, but apparently this place is too pathetic to even rate high enough for maintain those minimalistic standards.
The Westgate Inn (don’t even TRY to upscale it by adding «and Suites») is a disgusting place to have to spend the night. The lobby is in disarray, the service pathetic (the gentleman working the night desk hardly knows how to check anyone in — he had to wake the resident manager to do that), the rooms are outdated and poorly maintained, and the entire place reeks of a combination of smoke, urine, and cheap sex.
The rooms have no windows and all face the interior atrium and indoor pool. The in-​room air conditioner smells of mold and blows right on the head of the bed — so your choices are to suffer in the stifling humidity or risk illness from the airborne filth spewing from the vents.
Half the lights in the room don’t work. An oversized microwave takes up three quarters of the desk, yet the room has no refrigerator. The pillows are limp and the sheets are threadbare — I only know because I completely stripped the bed fully expecting to find bedbugs, pubic hair, or bodily fluids.
The bathroom is tiny and the cleanliness is questionable, but it is there you will find the only redeeming quality of this shit hole — a hot shower with a clean shower head and loads of water pressure! Trust me, you’ll appreciate a scalding hot, sanitizing shower after just one night in this dump!

How in the heck does this CRAP-​ASS hotel rate anything above 1 star is beyond belief! By far the WORST hotel I have ever stayed in the entire USA. I travel a lot. Extensively through California but also throughout the States & internationally.
When I walked in this facility, my first comment was, «what’s that smell?» The old man left to tend my 9 colleagues, moved like we had all freakin day & was incompetent to handle more than 1 thing at a time. He would deservedly be fired from any reputable hotel.
Now let’s discuss this disgusting room of mine. Immediately as I enter, it smells of urine & smoke. That’s after I climb 2.5 flights of filthy stairs & traverse horribly stained carpets to get to my room because there is no elevator. There are no windows for fresh air. There is a nasty jacuzzi surrounded by tile I would not let my bare feet touch. I’ve counted two flies so far buzzing around – killed one of them – & who knows what other creatures will surface through the night. I placed all my belongings on the table or a chair. The carpet is nasty, & I worry there will be cockroaches crawling around. Even my shoes I will place on the table.
Truly this place should be burnt to the ground; it’s that gross! It doesn’t deserve 1 star. It deserves to be shut down by Public Health! Travel a 100 miles if necessary. Just don’t stay at this disgusting place!

I want to just clarify that the one star review isn’t entirely because of the staff, but because of the condition of the room I stayed on. Now I can’t speak for the whole hotel given the fact that I only stayed in one of its many rooms, and one night was enough for me. When I arrived it looked like your typical hotel, not bad at all, the pool was nice and warm and the people were very nice and hospitable. However when I came back that night and pulled the sheets to sleep I noticed red stains on them… CRUSTY STAINS! I asked for new sheets and the gentleman doing the night shift sigh and claimed the laundry room was closed (he was the only one that acted like it was a burden to do his job) after I made it clear that I knew there had to be a way a hotel can get a guest new sheets he got up, walked 10 whole steps and found some new sheets. When I laid on the bed I had uneasy feeling that I was laying in a filthy bed, I thought it was just because I had seen the stains, however the fact that I woke up with bed bug bites affirmed my suspicions.

For the price point this was an awesome find. In cold weather 28 degrees, the air around the indoor pool was a bit cool. Room was spacious, a bit older but clean. Shower had great pressure and hot water. The remote for the room control was nice and very handy. If in town again we will stay here again.

Great clean place ! Allows dogs. Great indoor pool with slide.

Great deal for military families visiting