Michaels

I have been to many Michael’s Store across the states. I love this location because of the employees. They are very knowledgeable of their products and they know which isle you can find that particular products. I found everything I was looking for and experienced great customer service. Some time it is great to purchase something whole sales on line but if you calculate the shipping and handling and time it take for you to get your products, it might be better off shopping local. If this place had a bad customer service like the one in Tucson, Arizona, I would definitely shop online. I would definitely go back there again for my ongoing project.

Has most things you are looking for in the way of crafts.

I’m strictly reviewing the birthday party option at Michael’s. I reserved a room for a Saturday for my 5 year old, about 3 weeks in advance. The evening before the party I received a call from Michael’s asking if we were still on for the party. I stated yes. The day of the party we arrived and were told that they had no host for the party and were going to give us an employee who had never hosted a party before. Needless to say, it was an AWFUL experience. The host just stood there with her arms crossed and I had to do ALL the work. We chose aprons and were never given full instructions on how it all worked so we were surprised to find out they had no ready-​made kit for the aprons, we had to purchase every item separately including the glue, stamps, and paint. If I had known about this I would have purchased a better (more thought out) selection ahead of time so that it didn’t look as though it was all thrown together at the last minute, which is how it seemed. I was a bit embarassed. I have photos of the «host» standing around with her arms crossed. What a terrible experience for my daughter’s birthday.