StorQuest Self Storage

Great facility, friendly staff, convenient location and good prices.

Clean and secure. Great place to store long term with amazingly helpful staff. Friendly, professional, and easy. Would recommend.

I’m sad to say but when we started storing our items at this location it was EverGreen and they ran the company and the facilities wonderfully. As soon at Storequest took over, the rates go up about every two — three months and once you have your stuff there it’s too difficult to move it out. The customer service it terrible as well. It is sad that when Storequest took over they didn’t keep up the same quality of customer service. I would NEVER store my items in any Storequest after this experience!

Since Storquest took over this place is a nightmare. First there was the contract. I had to come in and sign a new contract, Couldn’t do it any other way. Then then the increases. 141 to 151. My auto pay didn’t catch up fast enough so the 141 was rejected and I had to go in write a new check for 151 and then deal with the autopay check for a refund. Then it went to 161 — same year, two increases — and again auto pay didn’t catch up so again I had to go in but this time I only had to add a check 10 $ for 161. Next time we got the autopay done but then it mysteriously went to 162 $ the following month. The fee had increased 1 dollar because I was paper billed so again they rejected my payment wanted us to come in and replace the 161 check wih a 162 check. Then they said OK, if you accept paperless billing we’ll wave the 1 $ fee — so back to 161 $. And now they’re calling 1 month later looking for their 162 and reminding me that the rent is due — a week from now — on a Sunday morning. Unbelievable. And I forgot to mention that when Storquest took over they demanded an insurance rider that proved I’d insured MY goods or they’d hit me with a 10 per month fee. More hassle. I’ve been a customer of theirs since 1993 and by my calculation paid them upwards of 40k and we’re never been late on payments. Steer clear of this place. The staff is nice enough but Storquest is an evil landlord.

Bob and Renée are wonderful. Very nice storage unit. Clean. Great hours. They have a truck to help you move your storage. This can save some money.
Overall, I highly recommend this place. People and units are great.

I love this place. The managers were very helpful and knowledgeable when we started the whole storage process. Whenever we see them, they are polite and just happy to be at work. The storage facility appears safe and the price is good so far.

I was provided 30 days notice, but a rate increase only two or three months after I signed up is what I find ridiculous.

I was looking in the area for a storage unit, close by and reliable. The moment I met Renee, she put me at ease and helped me find the perfect space.
I highly recommend StorQuest to my friends and family.
R. Marano

I’ve rented a storage unit here for almost a year now and couldn’t be happier with the location, level of security and safety I feel here, ease with billing, payment and, especially Rene and Bob who manage the property. They are not only helpful, professional and friendly, but extremely accommodating. I was able to put my name on a short waiting list to secure the exact size and location of the unit I wanted. Well lit, secure coded gate going in and out, flexible hours and clean units as well as the hallways and parking areas. I would highly suggest for locals, professionals, college students needing to store items during the summer or anyone else who needs a storage unit. Conveniently located close to the Claremont Colleges. I can’t say enough about the management team at this location… A+.

The couple who runs this location is lovely. I was able to get a unit of just the right size in a very short amount of time. Highly recommended.