Michaels

Ur my favorite place to go in the whole wide world I love you craft store I get almost all my crafts from you and they last a long time

Nightmarishly bad customer service. They don’t even have the numbers for their own stores. I hate going here but sometimes they have good sales on frames so
I suck it up. Always leave feeling frustrated.

One of the few craft places I could find that still had candlemaking supplies

The time listed is wrong, they actually close at 7. I’m not a fan of this location. The employees are ornery and the last time I was here, the cashier made fun of my paintbrushes.

I don’t like cluttered places … have you ever been into a Michaels that is NOT cluttered? That’s the nature of the beast, though.
Michaels has a lot of options for arts and crafts, supplies, and frames. Not to sound sexist, though I really don’t care If this comes across that way, a lot of the items in the store seem more geared to women who are interested in things related to flowers and similar decorations, scrapbooking, and crafts. That’s cool.
Typically, I have been a Michaels customer for their ready-​made frames and, more specifically, for poster frames and not for frames for paintings or nice prints. I’m talking the simple, minimalistic ones. Most of the time they do deliver, though you might have to sift through their selection for the right size, type of finish (metal, wood, acrylic, etc.), and matting, if any. There is always a Michaels coupon or special in effect … one lapses and another one comes in on the heels of it.
Note that, in the back (the framing department), they seem put out when someone says something along the lines of, ‘Gee, that poster frame costs way more than what the poster cost me.’ Trust me. They hear that a lot, and it’s not just this Michaels, but every Michaels.
I’ve also bought some supplies in here of the variety that could be bought at Office Depot. They overlap in some areas.
This Michaels is in the Ross Center, if that’s what it’s (still) called, on the corner of SE 82^nd and Causey, where the Old Chicago Pizza place sits right at the corner. Once you’re deeper into this strip mall’s parking lot, there is ample parking for the Michaels customers.

Let me just say… when Michaels offers a 40% off coupon you aren’t really saving 40% off an item. You are either getting it at regular price or 5−10% under. You really aren’t saving that much, and if you live a distance from the store, don’t bother.
For example: This past holiday we went to Michaels to find a set of Copic markers. Michaels regular price is about 20% above the Copic LIST price. List price is the manufacturers suggest price and most retailers sell it for 20−25% below list (or MAP, which is the lowest price the manufacturer allows a retailer to sell). After the coupon you would pay about the same or more than the regular price anywhere else.
Just called Michaels for a quote on a set of stretcher bars for a tapestry we have.
Michaels: over $ 190!!!
Dick Blick: $ 34.76
Columbia Art Supply: about $ 60
These are just pieces of wood used to stretch fabric or canvas. I actually had to get some clarification that I heard that quote correctly. Apparently, Michaels doesn’t offer longer stretcher bars on the retail floor. They come out of the framing shop and when you buy them from behind the counter at the framing shop, you can’t even use a discount coupon for them. Now here is the kicker… when I go look at the heavy duty stretcher bars (which I don’t even need HD) at Dick Blick the full LIST price is: $ 68.20 which they don’t even sell at list price.
I can’t even believe people fall for Michaels scam any more.

Great place to take your kids for some rainy day projects. Don’t forget your 40% off a regular price item coupon, or have the Michaels mobile app on your smartphone for extra savings.

I’m really just not a fan of the employees. They’re not helpful. If you do need help, you must approach them. IF they know anything to help you, they’ll rush off to a section and then leave you there. But that’s if they know something, because most of them don’t know anything.
Then there are the long lines for no good reason. And no, chatting isn’t a good reason. The cashiers are awful. You stand there forever because they’re either chatting with each other, or they’re talking to the customer that’s paying. And you know what, cashier? Even the customer just wants to pay and leave. They don’t want to talk about life. So the lines are already horrible, but then add in the fact they’re extremely hesistant to open another register… Great, right?
I’ve always felt this way about this particular Michaels, but last night was especially bad. 8:30 at night and the store was nearly empty. But still, this old lady at the register just had to talk to the girl in front of me, so I waited for five minutes… The girl was already rung up, this lady just wanted to talk to her.
Finally, she starts to ring me up, and the price is wrong. I tell her that, so asks me to show her where I got them from for a price check. My $ 7.99 string of beads (I grabbed 4 of them) should’ve only been $ 3.99 with an additional 40% off. Well, I show her and we get back there and the first thing she says is, «You’re right. Let’s just re-​ring you up.»
We get up there, and they’re still ringing up as $ 7.99, but she’s doing a manuel 40% off. The manager walked by and she told her, «She was right, they’re another 40% off.» The manager girl says, «Yeah, it’s in the ad. Don’t you have one?» And this is the same manager that the lady asked to do a price check, but said no because her register was open to count cash. Ummm… So you could’ve told her that in the first place, but you just didn’t want to. Awesome. And then the cashier throws in under her breath, «I have one, but I never look at them,» and says to me, «Maybe I shouldn’t say that out loud.»
Anyway, I asked, «didn’t we figure out they’re supposed to be $ 3.99?» And she said, «Well, it’s coming up as $ 7.99, so someone must have put them there.» And me being me, I replied, «Yeah, like an employee since ALL of them were there?» She didn’t say anything and just kept ringing me up, so I said, «They’re not supposed to be $ 7.99.» Finally, she asked, «So do you not want them?»
Real problem solver, lady. I hope that since she concluded they’re not $ 3.99, she also didn’t go back to the beads and move all of them to the right place. They’re a pretty dysfunctional store to begin with, so it wouldn’t surprise me. Do the bare minimum, right? Obviously.
P. S. I’d rather go to Joanns because they accept all coupons at once, even Michaels coupons, and they don’t take the discount off the least expensive item, but the most expensive. I only went to Michaels because they didn’t have the exact beads I needed to fill a jewelry order.

I know it’s a weird thing to review, but I hunted a solid part of today for a Christmas wreath. I looked at Target, Walmart, World Market, Pier One… lots of places. And the most original pieces I saw were at Michael’s.
I ended up getting a «swag”-style wreath (never heard that word in that context) that used bright colors (jewel toned purple, blue and green) with glitter, ribbon and pinecones I think. They had a huge variety of reusable wreaths that ranged a lot from casual, to traditional to regal to contemporary to very high end looking wreaths. I settled with a casual, contemporary «swag» that I’m very happy with. It came in under budget. I attached some photos of other styles of wreath that I was equally impressed with.

I think this location is great! The selection is endless, the customer service is pretty good generally. They have excellent sales and clearances. Their items are fairly priced and a steal if compared to Joannes! Love it and will keep coming here for my artistic flare!!!

Can I get a «Hell Yeah» to the weekly coupons?
I personally find supplies for some quirky stuff whereas my wife and daughter get many more of their offerings.
Either way, Michaels is best for the quick and dirty, meaning:
1. Don’t go there expecting to find a 5 star customer service experience
2. Don’t go there with too many hopes of having lots of questions answered.
Follow these simple tips and you’re golden.

Like a belly flop on asphalt.
That’s how I’d characterize the service I received recently at Michaels. My order was simple enough. I wanted a frame in which to put a photo of a specified size (12“x12″). Angie, a short, dark haired employee recommended a frame and then proceeded to cut a mat. Quick and easy, right?
Yes, for someone who has mastered middle school math.
However, when I got home I discovered that the mat was too small.
Upon calling, the employee I spoke to told me to bring the mat and they would re-​cut it to the proper dimensions for the frame.
Angie, the same woman, re-​cut the mat, but this time I decided to double check with measuring tape. At this point, another saleswoman came out to check the inside dimensions. The 2^nd attempt was not cut properly either. The other employee took over and cut one correctly on the first try.
Throughout the process, there was zero acknowledgement of the time they had cost me to make a second trip, the need to double check their measurements, or of their errors.
Though the location is convenient for me, the need to make multiple trips would erase any time savings. In sum, their ineptitude, coupled with the lack of customer service, means I will be actively searching for other craft stores to patronize.
I did call and spoke with a manger, who while somewhat apologetic, only offered that I could try another Michael’s location if I was unhappy with their service. I doubt I will.

Most of the Michaels locations I’ve visited appear to be your typical craft store chain. Paper, Yarn, Martha Stewart, yada yada.
This location touts that, and… claustrophobia!
For some reason, this location has their aisles and rows much, much smaller and narrower than ANY other store I’ve shopped. I never, ever feel the need to browse (which is complete opposite of my normal shopaholic behavior).
I will shop all of the other craft stores within a 10-​mile radius from my home before using Michaels as a last resort.

They have a pretty awesome selection of yarn, which is all I care about ;) They are always super nice, too. My only complaint is that they wont let you use more than one coupon at a time.

In the past I would have given more stars, but since the Joann mega store opened at Eastport, the ~10 extra minutes is totally worth it to me.
Yeah they have the basics. Don’t expect anything very specialized though.
My biggest problem is it seems the employee turn over is very high, and with each new person the lack of crafting experience or interest decreases. I wouldn’t depend on any advice from the employees here.

Michael’s is your typical craft store. Isn’t the best. isn’t the worst. yadda yadda. I have to arrive with a list in hand and a clear idea of exactly what I want or I buy the WHOLE store. Don’t ever ask for help because you’ll most likely be met with blank stares. Know what you want… and why you want it and you will be in and out with ease.

One of the best Michaels in PDX!
they do like to move the things around, but they carry a lot of craft items that you didn’t know you need ;)

I’m not a real crafty person but if you are searching for ANYTHING to create with, you are bound to find it at Michaels. The cashiers are very friendly and helpful. They just hired a bunch of seasonal help so be patient with them. They are young and new.
edit: I just realized this is for Michael’s on 82^nd. I was actually referring to Oregon City Michaels on 99E.

DK’s previous review hits it on the head.
Walking in, you feel like the towering racks of discount Halloween stuff will topple upon you; but I gotta say that sky high racks of crafy goodness create a cozy wrap-​me-​up-​in-​yarn-​and-​paint-​clay-​pots ambiance.
I went for frames, most of which were not available due to my odd sized art. «Custom is your best bet for those sizes». But the young lady at the frame counter gave me several D-​hooks gratis as I bought a lot of other hardware. Walking away with 3 frames, 2 on sale, another young lady at the register said, «If you come back tomorrow you can get 40% off the non-​sale frame, that sale starts tomorrow.» Alright, I can wait a day. And then, as we check out, she hands me an extra 40% off coupon. That was sure nice, informative, and helpful. She was pretty much useful, funny, and cool.

I used to tell people that Michael’s was a daaangerous place to take me. Just walking in fed my creativity. This, of course, was during the days when I painted, crafted, and made shit. I was there all the time.
Need a crown of thorns for an Easter play, or a ring of olive leaves to dress as an ancient Greek? Noooo problem! Please head on over to the massive array of fake flowers (of varying qualities), and find appropriate vines, ivys, and leaves to fit the bill.
Wanna découpage candle cups for presents? Ooookay! Just walk this way, for cheap glass holders, then head down the aisle just a bit further for several Mod Podge options – matte? Yes! Glossy? Yes! Iridescent sparkles? Ohhh hells yeah!
Looking for a photo frame that’s the classy-​class? They’ve got an entire section, complete with its own staff for custom pieces.
Stamps galore, beads galore, yarn galore, wrapping supplies galore, scrapbooking shiz galore! Can you see why I would go a bit crazy?
Most recently, I went to Michaels for some beading rings. I ended up getting the wrong kind (although, as Big Daddy TGunn would say, I «made it work»), but that was mostly because there were SO MANY OPTIONS.
If you come to this location, be prepared for a long checkout line, but if you’re an arty fanatic, that’s just bygones.