Kohl’s

Customer service is always hit or miss at Kohls. The first two ladies I encountered were super nice and helpful. Then the woman who checked me out was really nasty to the point of not even acknowledging me until she finished the transaction. Then suddenly it was like she realized she might get in trouble and so she was over the top nice to the point of it being obnoxious. Also… their women’s section is tiny — disturbingly tiny — compared to any other locations.

I normally don’t shop that much here but I received a gift card and thought I would get some make up. The rest of the store seems cleaned but there makeup area was a Mess things were opened and you could tell people put there fingers in everything !! Displays had items all over the place things not restocked. I will just order online next time.

At the customer service check out the cashier stated she came back to work to find the computer system had changed. She was having a problem ringing up my purchase and rang it up with no credit card discount. She gave me an extra 5% off for the inconvenience. So she redid the purchase but what she did it was charge my account twice. I contacted online Customer Service twice and my answer was it will be investigated and reviewed and it wil take 6 to 8 weeks. When you look at the transactions its obvious they were rang up within minutes of each other and a duplicate. I have an outstanding account with them and said if it cannot be resolved more timely I would close my account and they invited me to do so. Poor Poor Customer Service. Plus I will have to pay interest for purchases I did not make for two months.

Kohl’s lets you look great for less. It is a godsend wherever it can be found, providing everything from the most informal clothes to the most formal clothes often at a steep discount. Their selection is impressive, consisting of a neat variety of ties, big and tall clothing, pajamas, shoes and more. It usually has some bed and kitchen appliances, but clothing is mostly what the store is all about.
I walked in after having gone to Kohl’s several times before. My luck in it elsewhere has generated some both formal and informal wear for me. The experience of looking through the clothes and seeing the different colors can make for a fun time, as it did for me. The one in Clackamas is conveniently located amidst lots of parking right next to the other stores in the Clackamas Promenade and Clackamas Town Center. There’s some food options such as sushi and bread if you get hungry nearby.
The experience of shopping was fun. I was looking for summer clothes. To my surprise, they had a nice big and tall selection, though it is as much about the tall as with the big, to my defense. The t-​shirts I found were fun and not too informal, with there being a few buttons. Trying them on along with the shorts was easy, and it seemed as if they may have staff to remove the stuff from the dressing rooms if you don’t feel up to putting them back yourself. Most of the clothing was $ 15 or $ 16 each, with there being a short line at the register. Kohl’s is just so wonderful in variety and in price.
You almost can’t go wrong with Kohl’s, but you know how clothing is.

Kohls is generally hit and miss for me. They seem to always be short staffed, and things are not in their right places. My most recent experience at this location was less than stellar. My mother in law and I were there to pick out a sheet set and comforter for her guest room. We found an awesome deal of $ 14.99 for the sheets. Sweet! The sign was huge and the color red, clearly stating «$ 14.99» in big letters, with about 20 other sheet sets in the rows right beneath it. Well upon checkout, the woman who rang us up didn’t seem to care at all that they showed 24.99 on the screen. We kindly asked if perhaps it was a mistake, and could someone look to make sure, we were happy to show them the «$ 14.99» sign, etc. She instead just flatly said something to the effect of ‘they rang up at $ 24.99 so that is the cost.’ Rather than hassle with her we just paid and left. Not helpful at all, and in general I feel like the store is always behind whether it’s proper pricing, restocking or organizing shelves (usually messy), and not enough people to help you when you need it. Bummer.

I stopped in one afternoon recently for some slippers. When I walked in, there were several people in line at the cashier. The clerk was so busy talking with a friend, that it was surprised that she w as able to do her job at all.
I stood and looked for the slippers, found a clerk to ask, but she brushed me off and said «just a sec, I’m with someone» oh joy. Another clerk talking to a friend who was visiting. Hmmmm. I found what I wanted, and a couple of purses and tops .all in all around $ 200 worth of merchandise.
Standing in line with five other customers, I saw that that same clerk was still chatting with that same visitor. She finally took a breath and hollered across the store to the jewelry dept for some help. That person hollered back «sorry. can’t» I put my things on the counter and walked out. I sat in my car and watched three other customers walking out, without any packages. I called the store, and after being on hold once for twenty minutes I was transferred to the management dept but got a dial tone. I called back, go through, chewed them out and said that I was sitting in my car watching people leave without any purchases. Then she asked if I wanted to speak to the manager. Oh yes I do!
I will go back, if only to see if those clerks have shaped up any. Obviously they have no supervision and no training.

Desperate for cheap team shirts, I did a Hail Mary and stopped by during the Labor day sale. Score! Tech shirts in day-​glo yellow for everyone at $ 8 each. Missing a size? Not an issue with a kiosk hidden in back, I ordered what I needed and it was shipped for free.
Aside from tee’s, I always check out the shoe section. I have to say, I wasn’t impressed. Overall, the location was clean and fairly organized. While the initial visit was based on a mission, I plan to come back and see if I can get into a little shopping trouble.

Jennifer Lopez, Lauren Conrad, Daisy Fuentes, and my olé fav, Vera, have really stepped up their game.
Electronic price listings on all items now saves that 12 seconds it USED to take me to scan my item at the kiosk to calculate the never-​constant sale pricing. TIME SAVER! I can spend approximately 40% more time spritzing myself from scalp to ankles with celebrity fragrances until I smell like a glitter rainbow dipped in Pixie Sticks.
I never actually buy anything.
Well played, Kohl’s.

Don’t shop here too much, but they’re generally a pretty good deal. I do like their Levi’s selection though and I bought my last 2 pairs with the great buy-​one-​get-​one-​half-​off deal they have, so that was nice.
Plus, they’re usually easier to get into than a mall department store.

Kohl’s cash helped.
Spend $ 50 over labor day, get $ 10 back in «Kohl’s cash» to be used on certain days. Use it just like money but only on those certain days. Give them your email and you can get 15% off your next puchase.
Pretty cheap clothing that still looks nice. This might be the new Macy’s.

I like the Atmosphere and the clothers are cute however the shoes are too expensive, I can get the same look at payless shoe store for ½ the price and the last 2 pair of jeans that I bought there ripped within a month of purchase. I wasn’t able to return becaue I had already thrown the tags and receipt away. I go there to check out the home furnishings & buy any when I need it, but I will no longer purchase clothes there.

Kohl’s is one of my favorite places to shop and it is probably one of the few department stores I actually like to go ti. They have decent prices on mostly everything and have good sales, especially during the holidays. I like coming here for clothes, the women’s section is huge and has something for everyone. The only thing I am disappointed in is the shoes section. There isn’t that much variety and some of the prices are too high. Overall Kohls is a decent place and I can usually find what I am looking for when I come here.

Just had a great experience here — haven’t been too impressed with the store since Mervyn’s closed up, and I was actually there to return a pair of capris I’d recently purchased (nothing wrong — just didn’t like them after I got home).
On the way to the inconveniently located customer service desk — my husband wandered off to look at the home furnishings. He stumbled upon the coffee table we’d been looking for and holding off on until we found a decent price.
It looks like an ottoman, but the top cushions pull up to reveal an empty compartment, and the cushions flip off and turn into trays to hold food and drinks.
It was 50% off the original price. When we took it up to the counter to pay, we noticed a ding on one of the cushions. We asked if we could go exchange it, and the manager took off another 10%. So we got the table my DH was yearning for the last few months for more than 60% off. In the place we were not even looking for it.
Score! So pleased with this purchase and the experience at the store.

Remember all the hype about Vera Wang’s line for Kohls?.. it was in all the glossies, on TV, etc. Well, she may be a wonder with wedding dresses, but this collection is a conglomeration of shapeless abstract patterns in dim colors that just don’t look good. (I’ll give Vera an out if, in the future, this line seems wearable) Just a little disappointed. Plus the racks were really picked over.
However, did you know that Daisy Fuentes has a line at Kohl’s? Not all that much better than Vera Wang, but cuter and wearable. And on stupid cheap sale, although not much of a selection.
So, ho hum. They do have a good selection of college sports wear, although I saw no Oregon State representation. bitches. Plenty of Oregon, of course. So yeah. just meh. But I did buy some Daisy Fuentes stuff, two tops $ 28.

Personally I’m glad Kohl’s keep popping up around Portland lately. Decent clothes at good prices will keep me coming back.
I’m a big fan of their selection of Levi’s, as they usually have my size in the style I like at a good price.
They also have a good display of NCAA apparel there, as I’ve purchased Oregon Ducks and Ohio State Buckeyes t-​shirts for $ 9 apiece (If you know me, you know I hate Ohio State, thats how good a deal their NCAA t-​shirts are!), and a Fresno State Bulldogs sweatshirt for $ 14. Note: Very hard to find Fresno State apparel in Portland.
But the biggest reason why I frequent Kohl’s is the fact I can get nice dress shirts for cheap in the Large & Tall size. The shirts look and fit nice, and I’m glad I don’t have to go somewhere expensive like Macy’s or Nordstrom’s.
One area where they could step their game up is getting rid of the awful novelty clothes that have cops eating doughnuts, Jack Daniel’s, and other things of that nature. Pretty tacky if you ask me. But then again, I’m sure they’re trying to cater to all crowds. Also, I’d like to be able to get a regular pair of cargo shorts with 2 cargo pockets, not 17 or whatever I swear it is.
The staff has never given me a hard time, which is really cool.
All in all, I believe four stars adequately rates Kohl’s. I highly suggest you stop in and look around, it’s a pretty legit store.

I like Kohl’s. They have insanely cheap stuff at times and they always have sales. It’s like a nicer Mervyn’s. I got a brown corduroy jacket for 25 bucks. However, some stuff isn’t cheap, like the Sketchers they have are much less at other places and even on the Sketchers website. Kohl’s has a great selection of clothes for adults and kids, and they may not be the BEST quality, but they are fairly trendy and not old people looking. They have the usual cheesy department store jewelery selection for those with lots of love and a little cash. The makeup selection looks decent and I’ve been told the Kohl’s cosmetics and body stuff is good. I haven’t tried them.
The dressing rooms are spacious, you can take five things in. I snuck in six. Don’t tell on me! Every staff person I met was pleasant and helpful. They seem to like working there, although it just opened. Give it a few months, they’ll be as cynical and disillusioned as the rest of us.
I like the little half carts, but you would think they would make the aisles more than ½ inch wider than the carts, so when you are walking around while shopping the hangers of the clothes you put in the cart don’t snag everything else along the way. Maybe I’m just clumsy. In fact, I know I am. But the aisles should be wider, I’m just saying.
For 140 bucks I walked out with the jacket, three bras, a pair of isotoner slippers with little massagey arch inserts, a pair of pants, a shirt, and a little Halloween decoration for the front porch. Not a bad catch!
Kohl’s is at the Clackamas Promenade. Again, the «Clackamas Promenade» isn’t anything fancy, it’s a bunch of stores across the street from the mall. There’s a Cost Plus, Nordstrom’s Rack, Target, Sports Authority, and some other stores there, and Kohl’s is next to Marineopolis so you can get your «cheap bad sushi on a conveyor belt» fix after you shop.
Hours:
M-​F: 8 a.m. — 10 p.m.
Sat: 8 a.m. — 10 p.m.
Sun: 10 a.m. — 8 p.m.