Budget

Just finished moving to the area using Budget rental service. We rented a 16ft truck to move our apartment from Salem for a couple days. We had a pretty miserable experience at the Salem site and hoped dropping off our truck would be simple.
We called three times and was put on hold immediately. We were just calling to make sure they were open, we’d found different hours of operation on the website than what we were told. Figured it wasn’t worth being put on hold so we just started driving over. I did get through to someone eventually, after about 5 minutes of being put on hold. Not sure who answered but I asked him about their closing time.
Luckily we were fine, but the response I was given was short and a bit curt. We got there in time without a problem, the truck was inspected without any issues.