Ross Dress for Less

Worst customer return service, waited for a very long time, they kept calling the purchases and not the returns. Keep it simple, just have one line. I am not buying ANYTHING from this store with this arrangement.

Poor Customer Service. especially the people handling the Fitting Rooms. FYI They have a stupid policy of closing the fitting rooms @8, even though the store closes @ 10pm. This store is poorly managed and the merchandise is scattered throughout the store not only near closing hours but every time I’ve been in here.

Secret revealed:
The recent 5 star review from Kelly ?. (read it below) is from an employee who works there. Yes, the Unilocal review about how «the Asians» always cut in line and return «sooooo» many clothes
I was going to stop by for a blazer but I will gladly go elsewhere with my chink eyes.
Maybe you should have an intelligent employee write the fake review next time?
Discounted clothes sold by assholes, mmm, my favorite.

Worst service ever! No plastic bags for you because they forgot to order them. And the cashier laughed at you and seeing you carry all the stuff out with no bags! Worst experience suck service no coming back again

This is a pretty big Ross, fair in size and very busy! It is right next door to the busy Target, making this store busy as well.
It’s a great store to browse around, you might find something of interest. Although, I didn’t find anthing worth buying here, nor did my family. The store was neat and cleaned, although certain areas were a bit messy due to them being the popular section.
They had plenty of shopping carts, although they were going pretty fast so get one while you can, if your a heavy shopper, you’ll need one to hold your bargains if you find any that is. The selection may seem like they have a lot, but really it’s a mere limited selection.
The checkout lines are long here, but I think they try to make the lines go fast as possible. Expect a line when shopping here.

Waited in line for a long time. The employees are also rude. The selection is very limited and the sizes are organized in a weird way. Fitting rooms are WAY too tiny.

This place is such of customer service. Doesn’t mean it dress for less, they can make customers take off the hanger and place the items ready for them to scan. And if you don’t they won’t check out for you. Instead they can ask nicely not with a demanding voice. I’m willing to help her if she couldn’t ask me nicer. Dora is super crude to the customer. Never experience this at any ross. NEVER COME BACK HERE AGAIN.

When this place first opened, it was nice. It was stacked with inventory. It was nice just coming in here during lunch to walk around to kill time. There was always something I wanted to get, but had to debate over it for the longest time.
However, as of late, the store has been disorganized and empty. I never find anything anymore. There’s a lot of open space that can be better utilized to carry more inventory. There’s a bunch of Ross stores popping up everywhere. There are better stocked ones in the area.

Dress for less it’s very ghetto to shop there but cloths there are very cheap and stylish I would love to wear there outfit but embarrassed to go inside really for cheapos lol overall it’s okay bathroom are very filthy

I had the worst experience at this store. I was looking through the handbag aisle when the alarm on one of the purses went off close to me. I stepped out of the aisle to look for an employee. The female asian security showed up. I explained to her that the purse’s alarm suddenly went off and i told her i didnt even touch the purse. Based on how she responded back, I could tell she didn’t believe me. She quickly walked away with the purse. Then she kept walking back and forth keeping an eye on me and making it obvious that she was there. I started feeling uncomfortable and was thinking that if that’s how the store treats their customers, no one would want to shop there in the future. I went to pay for my stuff and got out of there.

I will admit that I love to shop at Ross because of the excellent discounts and variety of clothes to choose from (along with cute décor items). But you do have to dig and sometimes people just don’t want to take the time to do that (but that’s fine with me… more discounts for me). Anyways, this Ross is located in the same plaza as Petsmart and Target (right next door actually).
Upon entering this evening with my husband, the security guard at the front entrance greeted us (usually at any Ross, the security guard will greet and/​or say good bye to me when I leave). Unfortunately on this shopping trip, I did not find what I was looking for (I actually came into the store looking for 2 specific items), I still enjoyed browsing through the racks and shelves though. (Thought I would mention that the aisles were clean and free of clothes and other items on the floor).
Overall, a good experience here and would come back here if I was in the area.

Clean, Organized and Friendly Staff!

1^st time seeing a Ross in quite some time! Since Target checkout was packed, I trotted over to Ross next door for a quick sec. Store was nicely kept, very clean (it just opened), and there was security browsing through the aisles keeping an eye on everyone (safety?), but I was quickly browsing the goods when suddenly. leather Kenneth Cole men’s laptop bag?! You’re now wondering, so what? Ahh, young/​mature Unilocaler. the label was 80% off the actual declared value. So much win. :’) SOLD!
The line took FOREVER. There were about 10 – 12 patrons, with only one checkout line opened, while the other 2 cashiers stared at the line, slowly putting in their cash and talking nonchalantly to one another. Not cool. On top of that, the only cashier lady who was open, was quite grumpy! So you bet she took her time. Oh look, someone tried to cut the line! Groans and glares from the in-​line patrons and then. «GET BACK IN LINE AND WAIT!» Oh snap cashier lady. You got your store another star in my book! In conclusion — #datbag, #datclean, #datcashier.

This Ross has a clean restroom. I actually wasn’t afraid my baby was going to catch some thing while changing her. Other Ross dress for less around the area have the nastiest restrooms every. This Ross has a bathroom that you can only enter if you ask the worker to unlock the door.

So clean! Probably cause it’s new.
This place just opened and everything inside looks good. Shopping here is nice and clean but based on all Ross, they get grungy and dirty in a few month (assumption). If they were to keep it nice like it is now, I would definitely be coming back more.

Brand new store, but when you go inside it’s still just Ross. Everything is neater and newer, but the service is still the same. They have associates working, but only 2 open registers. Customers wait in line 10-​deep and they don’t think to open another register. Better location than Puente Hills Mall, but the selection and layout is exactly the same as 75% of all other Ross stores.

The girl calls you to the register by yelling out, «next purchase.» Gee. Thanks. Guess I can’t expect a proper greeting when shopping at Ross.

Brand new store, just opened not too long ago. It took over part of the Mervyn’s space and is right next door to Petsmart and Target.
Since it’s new, everything was so clean and organized. The selection was par to other Ross’s. There was a shoe section, toys, housewares, and of course clothes and jewelry.
Maybe because it was opening weekend, but service was great, lines were moving quickly. I hope this continues.

this new Ross store is a stand alone one. it’s convenient since it’s right next to target. i prefer marshall’s/tjmaxx but always good to have more options for bargain shopping.
the other ross was just a skip and a hop away… it’s not like the area didn’t have a ross. it was downstairs at puente hills which is literally across the street. boggles the mind…
brand spanking new Ross store. i think this used to be the mervyn’s space that was empty for years. we’ve watched this building get rebuilt during the past couple months. they put in everything new. shelves and hangers are now fully stocked!
i don’t know what the fuss is about… maybe it’s the GRAND OPENING that is bringing people in but they don’t have any specials, per se. the parking is full. hopefully this newness will go away in a couple weeks because i don’t want to have trouble parking to go to target.

FINALLY. Never been so excited for a Ross store to open!
Pretty big location and I’m hoping itll be much cleaner and more organized than the one in the Puente Hill mall.
Selection is ok, nothing too spectacular than from the one in the mall. They have a lot of basic color tops which I found annoying because it was one after another after another.
They had a lot of registers open and the line kept moving so I didn’t have to wait as long… the line went in a big circle and it was intimidating but in less than 8 mins I was out the door.