Things Remembered

Purchase several gifts from this location and as another reviewer has stated, they get you most with the engraving. Staff is usually friendly but could be more helpful when asked questions. I often received short and unhelpful answers in the past.

The products they sell are nice, and decently priced but their money maker is on the engraving. I bought 2 gifts for bridesmaids and the engraving cost more than the gifts! When my fiancé found out how much the grand total was, he flipped out because we could have taken the items to a jeweler and had them engraved much cheaper. The 2 items alone, came to $ 40.00 and add the cost of engraving and taxes, my total bill came to $ 105! To top it all off, I went to pick up my items and one had a misspelled word. I could have had the item replaced then and there, however, the only identical gift they had in stock, had a deep scratch. Now, I have to wait for them to get the compact from another store and do the engraving over. All I can say, is NEVER again!

I had the most AMAZING service yesterday from Rob (Store Manager). He was so helpful and efficient. Full of great ideas and helped me to the T with my order. Thank you so much Rob!
You deserve a promotion!!!

Horrible business. Of all of the things remembered stores this is the worst. The customer service is horrible and they engraved horribly! I bought a flask there and they couldn’t get the simple engraving of «go hard or go home» correct. The manager had to redo it about three times before actually getting it right. My suggestion if you are going to get something engraved there buy the item from that store that way you know they can replace it when they mess it up.