Beverly’s Fabrics & Crafts

Super rude staff, the manager specifically. It seems if you’re not in the «clique» you get spoken to very condescendingly. Taking my business to JoAnnes. Sadly, bigger corporations like Michaels and JoAnne emphasize on customer service and are trained properly.

This is a great store for all your craft and fabric needs. You are always greeted with a «hello» and «welcome to Beverly’s» and always a smile. The employee’s are knowledgeable and courteous. They have a very good selection of fabric and people how know something about it, like Pam. She the best!
I’m never disappointed!

Loved the selection of fabrics; good quality too. They were all categorized nicely too. The employees were helpful and friendly. I only shopped fabric, so I can’t critique the rest of the store, but it looked like there were lots of fun items to see.
My only suggestion would be to get the employees a larger cutting table or supply two cutting tables, where cutting bolts of fabric isn’t so difficult. They were across from each other trying to line up and cut bolts of fabric.
Can’t wait to visit again. Thank you.
Patricia G.

The women working in the cutting fabric area are wonderful. However, my negative rating is for the coupons the claim to accept, but don’t, and for the manager.
I went in with my 12 month old daughter and spent an hour looking for fabric to make her a bed skirt. When I finally found what I wanted I tried to use four coupons from Joann’s (as they advertise that they accept) that were current for 50% off of one item/​cut of fabric. Seeing that I had four cuts of fabric and the coupon didn’t state that you couldn’t use more than one coupon at a time (just that you could only use one coupon per item) I thought nothing of it. When I went to check out the cashier said that the 50% off coupons aren’t worth 50% but rather 30% and I could only use one. I asked her if she was joking because if you advertise that you accept competior’s coupons then why aren’t they accepting them how they are? I told her I didn’t want it and started to leave but she called her manager. The manager (an older women with blonde hair) came up with a snotty attitude and said «What?» when the cashier told her what happened (saying it wrong) I corrected her and told the manager that they didn’t accept compeitor’s coupons so I didn’t want the fabric. The manager said they did accept them, but not the full amount and that I could only use one per day. Which I had already told her that I understood but then asked why they advertise accepting cometitor’s coupons when they aren’t. She said they do, but not the full amount and only one per day. Obviously we weren’t getting anywhere so I just turned around and left.
I went straight to Joann’s and used all four coupons on four cuts of fabric in one transaction with no problem. Needless to say, I will never go back to Beverly’s and I do ALOT of sewing not only for my daughter but for my Etsy shop. They lost a customer for life.

This is a nice store. Plenty of arts and crafts and such. I apologize for the following super long review.
If there is anything that stands out more than awesome customer service, it would be terrible customer service. As somebody who has worked in several customer service positions, an employee’s attitude is something I value highly when considering a rating and the like.
My visit tonight at Beverly’s was a memorable one, and that isn’t a good thing.
Don’t you dare lose your receipt and ask to do a return or you will apparently be treated like a thief.
I went in with a friend of mine tonight who’s sister lost her receipt and sent us in to do the return for her. She wasn’t sure if they had a no receipt return policy like most stores do, but wanted to see if they would accept it because she needed the money and had no need for the items anymore.
We walk in and go up to the cashier, a young girl who was actually nice enough (all of the young cashiers here are, usually). We explained that we needed to do a return so she calls for customer service and an older woman with curly short hair comes up to help.
Cashier girl: They need to do a return.
Woman: Oooh a return? Okay
Me: *jokingly* Yeah, we’re not causing any trouble, promise! :)
Woman smiles at the joke. So far, so good.
However, once she found out that we didn’t have a receipt, her attitude changed completely. She made it clear that she absolutely did NOT like the fact that we didn’t have a receipt. After my friend explained the situation, she begrudgingly told us that she would do the return, but that it would be the last time she would ever do so. Keep in mind that she willingly accepted the return herself; we didn’t cause a scene, try to fight her, beg, or any of that. She went on to explain that the return value would be 50% retail, and that it would be on a gift card.
Honestly, the 50% of normal price and the gift card instead of cash was completely fine. We didn’t mind. From this point on, this woman did not smile and we seriously felt like she thought we were bad people or something by the way she spoke and acted. She was so sour. You should NEVER get that kind of vibe from somebody helping you!
By the end of the affair, I was crossing my arms and staring at her, but still being relatively friendly. I smiled and told her to have an awesome day after she didn’t say anything when we were done.
My friend and I took the gift card after we were finished and shopped around for a while, but I was heated and wanted the woman’s name. Honestly felt so strongly about her bad attitude that I felt the need to get it so I could complain.
So here’s to you, Corrine. Thank you for treating us like dirt and being so rude that we don’t want to visit Beverly’s again, even though it’s a decent place.
I saw her walking around afterwards with a fake smile offering to help other patrons of the store. Good to know that we were the only ones she seemed to dislike.
Tonight, I learned that a horrible customer service experience can truly ruin an establishment for somebody, pretty much permanently.

I came here yesterday looking for some fabric for our dining room chairs that were in need of some reupholstering. I was just driving by and hadn’t really planned on going there that day – so, I didn’t have the measurements of the chairs with me. I headed back to the clearance fabric they have piled up towards the back of the store. There was a lot to choose from and I believe it was all half off. I found a nice microsuede type fabric that I liked.
So far, so good… but, as with my experience with Jo-Anne’s – I assumed this might be the point in my shopping experience when everything would go downhill – the point where I needed help (!) I went to the cutting table and I believe it was Beth? that helped me. I told her about my project and that I needed help figuring how much fabric I would need. She wasn’t at all condescending and she didn’t act put out by having to help me. She stepped up and took the initiative! She found a project in a catalog and found another chair project and estimated from there that I would need a little over a yard. She was friendly, helpful, and I was so impressed with her!
I did the project was so pleased to see that I had exactly the right amount of fabric and the chairs looks 100% better. Oh and all this for under $ 10! Winning!
I would def. drive the extra 10 mins or so to come back to Beverly’s – even tho Jo-Anne’s is a lot closer to me – the selection is maybe similar b/​t the two stores… but, I’d like to shop in a place that doesn’t have you ‘take a number’ and then proceed to treat you like said number!

Love the selection of designer fabrics… With that said just wish they carried the latest and newest fabrics. Great news almost every holiday they offer a sale 25%off all fabrics! Like today!!!

This fabric store is the bomb. And boy, do I need to start carefully editing reviews written on my iPhone! Seriously, this is not the best platform to write a review from. Anyway.
From the friendly, knowledgeable and FAIR people at the cutting table to the people that boot you out-​the-​door 100 lighter at the end, this place rocks my socks!
You know, Johnna S. is the type o’ gal that’s always got a weird, terribly urgent and GIGANTIC project going on. Anyone that knows me knows that. This store really e ables my weird projects habit.
This store would be my sister’s dream store, as she is usually the poor soul I drag along on these expeditions for very particular and unusual items. She would love that I could hit all the bullets on my to-​do list here, so that we can get on to her part of the deal, which involves drinking.
The employees are here WAITING to serve you. They GREET you! And in a friendly, non-​corporately-​mandated way.
This is great because my sister is very impatient compared to me. That’s starting to not be true though. Mom is getting real impatient with her old age. (By Mom, I mean me. My actual Mom is exceedingly patient and calm, and in no way a spazz like me and my sister.)
Like all projects of mine, I also don’t know how to do at least half of them. But the very lovely ladies at Beverly’s can do basically anything, make the effort to understand what you are trying to do, and will explain what you are trying to do in words you can understand. I can’t stand when a person knows you have no idea what you are doing and then gets off on that. Save the techy terminology for when my sister’s here so her type-​A ass can dumb it down for me later, like she does with everything else in life. Sometimes it hurts, but that’s life for me: Sunny making flashcards and me improvising. Her way is better.
Now that you got the low-​down on my immediate family situation, get yourself on over to Beverly’s and whip up something nice. But bring your wallet, girlfriends (and boyfriends) because Beverly ain’t giving anything away. But if you want some weird yarn, an off-​size embroidery hoop, or to give your man an anxiety attack, this is the place! And also call me if you’re going so I can mooch a ride from you.
And just to reiterate: the help here is AWESOME. I was afraid they’d be a bunch of mean old WASPs but boy, was I wrong. I completely feel that I could come in here, cluelessly stuck on a step of my pattern, and one of these ladies would be happy to guide me out of the darkness.
I got NOTHING BUT LOVE for this store; This is fabric stores the way they used to be: a RESOURCE and a STORE. Where you might get a little more yardage than you paid for, you can exchange your ideas with some open-​minded «can-​do» bright gals, and you can get something DONE for a change!
AND the fabrics are pretty above-​average quality. It seems there is an emphasis on prints for quilting and whatnot but they are unique and there is a decent selection of other fabrics as well. This is my new go-​to when Hi-​Fashion Fabrics (close to home) is lacking inventory. But I will be leaving all credit cards at home for this one. It’s a big expensive. But I’d rather go here and go broke than deal with the «crochety [old] scissors sisters» at JoAnn’s on Arden. Thank you Tiffany K for that awesome nickname for those meanies. It is exactly descriptive and appropriate.
Love Love Love S.W.A.K.

I love going into Beverly’s! So much good stuff!

This is my first visit to Beverly’s. What a pleasant surprise, great craft store. They have a nice variety of products for all types of crafts.

I had been searching for the perfect yarn for a beautiful shawl, I found it for half the price as everywhere else. I can get hard to find craft supplies there all the time. Plus the staff is amazing, they are friendly and very helpful.

I could literately spend hours in here. They have adorable décor and an awesome selection of products. Compared to Michaels, they have great prices. The people who work here aren’t super friendly and outgoing, but I have no problem with that. I usually have a plan and don’t need someone asking if I need help every five minutes. Would recommend!

I am always shopping for beautiful fabrics to use for my photography business (taking pictures of babies!), and Beverly’s always has a great selection. Friendly and helpful staff, and close to home.

I always enjoyed shopping for knitting supplies here. They have a very knowledgeable staff, and still have good supplies, except that their selection of yarns is not as good as it used to be. But their selection of knitting needles is better than some of the yarn stores I have been to.

I go here just for scrap booking supplies. I drive a bit farther than I would have to if I just went to Michael’s because Beverly’s is definitely a better spot to shop.
Michael’s is always picked over and lacking a really good selection. Beverly’s has more to chose from and the staff is always really friendly and helpful. The in-​store coupons also make it a bit cheaper than Michael’s.
If you’re an online shopper, their website has a FABULOUS selection of scrapbooking supplies, I love it!

I am really sad that I moved so far from Beverly’s because it is my favorite craft store. I have always felt that JoAnns is only neccessary to visit if I am in need of fashion fabrics (inexpensive lining or suitings or something for a costume) because Beverly’s only sells (primarily) quilting cottons, and they do have a large selection!
However, unlike JoAnns or Hancocks, their staff is friendly, attentive, and knowledgeable on the merchandise. I don’t have to wait for a long time to be helped when looking for specialty items, and their selection on harder to find craft supplies is much broader. For instance, I once needed plastic corset boning and I was not able to find it at JoAnns, but I found a wide variety if widths, thicknesses, and other options at Beverlys. Additionally they have a larger selection of hard to find notions like bra straps, clasps, denim buttons, grommets, embellishments like beads, stones, studs and sew on (ha ha)…
Either way, if I am in the mood for a new knitting project or valentine cardmaking supplies, good customer service, a bigger selection… I head to Beverly’s! In fact, all of their locations are excellent but for some reason I like this one the best.

I use to drive from Chico to this store every Sunday to take a Quilting class what a great store the employees are so helpful and friendly I now live here and I love all the locations especially the Rocklin store what a beautiful store!