New Penn Motor Express

Do NOT do business with them. New Penn does not respect YOU or your hard-​earned money.
My (mint-​condition, low-​mileage, rare) motor was never secured or tied down upon pick up. The driver said, and I quote «Don’t worry about it. It’ll be fine.» The motor tipped over and fell during shipping which severely damaged the valve cover and exhaust gas return valve, and arrived UPSIDE DOWN, with all the weight resting on the plastic valve cover. The damages totaled $ 500. They basically told me to go pound sand.
I thought I was dealing with professionals. This is why I hired a professional freight company to ship the motor: SO THAT IT WOULD NOT GET DAMAGED, and if by rare chance they made a mistake and it DID get damaged, that they would be able to come up with $ 500 to cover the damages. Not only did they break my motor and allow it to be shipped upside down, they won’t even cover the damages. I cannot believe this is considered acceptable business practice.