Widmer’s

I dropped off a pair of jeans to be hemmed on a Friday afternoon and was told they wouldn’t be done until the next Friday at 4pm. I came back the next Friday at 3:30pm and they weren’t done. I asked about them and the woman who was going to hem them was very rude and told me they wouldn’t be done until 4pm. She hadn’t even started them. Talk about last minute. There are plenty of people who provide this service in Hyde Park so I won’t be going back to Widmers. Service with a smile (and no attitude) please.

The customer service was excellent! I went on a Thursday to get my blazer cleaned for Saturday and my blazer was already done on friday! Very fast and quick service! Reasonable prices too! Was only like $ 12! Will be going back soon! Favorite dry cleaning place!

WORST PLACE TO DROP ANYTHING OFF!!! First of all you never know when you will get something back, it sure isn’t the day they say you will get it back. Dropped off my wedding dress to get altered and they said it would be ready two weeks from that date. When I didn’t hear from them almost three weeks later I called them and they couldn’t find my dress. Then they called me back telling me that my dress was STILL in the dressing room where I was told to leave it and had not even been touched for altering!!! If that didn’t teach me a lesson I tried to get it cleaned and was told the date it would be ready which was a Monday. Then when I called them they said no it will be ready Tuesday, so Tuesday I called them and they said it would be ready on Wednesday. Well today is Thursday and I am now told it will be ready on Friday! Am I ever going to get my dress back??? On top of their TERRIBLE service they charge an arm and a leg for the cleaning. I should have just gone somewhere else and not dealt with this TERRIBLE COMPANY!!! To this day I can not figure out why they are charging more for WORSE SERVICE!!!

A recent transplant to Cincinnati; one of my key neighborhood essentials is a quality, reasonable dry cleaner. I was hoping to find that in Widmer’s. I was mistaken.
2 men’s dress shirts, 3 dresses and one silk top cost $ 82 (the duvet that I dropped off was an additional $ 29 as well). I was charged $ 26 for one dress My silk top had a ribbon tie that detached and I was charged another $ 1.40 for a «belt».
When I questioned the amount to the manager (there was no receipt initially) she printed the receipts and just said «sorry». She was nice about it; but as a new customer (who now obviously has an issue); I would have appreciated a discount or coupons to retain my business. I will not be back as I simply cannot afford their prices.
The search for a decent dry cleaners continues…
Edited to add…
A few days after I picked up my dry cleaning; I received in the mail $ 30 worth of various coupons to Widmer. I’m not sure if this was in response to my reaction in-​store or standard for new customers (there was no note). I won’t be using the coupons; overall their service is still expensive for me on a regular basis.

A bit pricey, but they always do an excellent job.