Michaels

First I’d like to saw Michael’s craft store is a big boxes craft store that has a TOn of stuff. I love their pricing & selection.
I’m writing this review on the customer service (or lack thereof) not of the brand Michael’s.
Christy, the lady that seems to always be at the cash register. Please please please loose the attitude & say Hi Once an awhile. Im in the store at least once a week and you’ve NEVERTHELESS acknowledged me, EVER. Even if I say hi you still refuse to say anything!
Had a return today and a purchase (that ended up not being so straightforward) and I feel like you could’ve gouged my eyeballs out! You’re rude! Learn to smile! My 2 year old said bye to you SEVERAL times with NO acknowledgement. Seriously, you pin says you’ve been there for 6 years! Give me a break! If there was another Michaels close to me I’d go there!
And then to try and find someone on the floor, is next to impossible. I was trying to locate an item and walked around aimlessly for 30 minutes until I found it myself because I couldn’t find an associate.
Again, if a store manager sees this PLEASE please PLEASE hire more quality people. Anyone I ever interact with is rude or nonexistent.

You know, the store itself isn’t bad, I just think it’s managed poorly. I typically only come here on Sundays, when Hobby Lobby is closed because I always have to wait in line here! Why would you only have one register open when there’s a line 20 people deep? Ridiculous.

This place is ok. I recommend Cappel’s over this place but some things Cappel’s just does not carry. Michael’s has a great selection of scrapbooking stuff and a pretty decent selection of Christmas things to make homemade gifts or help decorate your tree. The prices are sky high and then they offer buy one get one free or a 40% off coupon. So it works out to be a regular priced item. I hate when businesses to this. Just make it a reasonable price to start with.
I bought some really nice shadow boxes here to display our kids swimming ribbons. They turned out great. The shadow boxes had velcro so it was a lot easier to make than others in the past.

Eastgate Michaels has been around for ages, but their store is continuously stocked with oodles of crafting materials for your creative pleasures. The store is well-​organized, with aisles divided up into genres, depending on what kind of material you need:
— Woodworking
— Knitting
— Painting
— Create your own shirt
— Stickers
— Frames
… and so much more!
I made Michaels my first stop when assembling part of my Halloween costume. There were a few specifics they did not carry, but the saleswoman kindly sent me across the street to Hobby Lobby. She even knew what aisle to look in over there! It’s great that the clerks here are as excited about creativity as their customers, and are willing to point them in the right direction to acquire supplies. Customer services has always been top-​notch here, which is essential when you’re looking for that needle-​in-​a-​haystack decorative item for an art project.