Sometimes when I’m desperate I’ll go to McDonalds for coffee if I can’t find a Starbucks, thank god that rarely happens. Anyway, I’d say 9 ½ times out of 10 my coffee is made wrong and employees are always resistant to fix it. I feel bad giving any McDonalds even 1 star since they serve poison, sugar-coated as food. Please people, don’t eat this trash.
Adrienne C.
Tu valoración: 1 Cincinnati, OH
Ya know, I am a person who loves to give places more than one chance. If I have a bad experience, I will go again because hey, we’re all human. Maybe someone was having a bad day on the day I went, and we all do that. However, there have been just too many bad experiences to be counted at this point, and this morning was the icing on the cake. The line was long, which is normal for breakfast hours, so that I don’t really mind. The problem comes into play when the service is bad, and the attitude towards you is that you are ruining their day by being there. On this particular morning, I ordered the 2 sausage burrito combo with a diet coke. I pulled up to the first window, and the cashier just stood there looking at me. No greeting, no telling me my total, nothing. So I handed her my debit card, she swiped it, handed it back, and closed the window. Alrighty then! So I pulled up to the next window where everyone looked frantic and freaking out. Not a good sign. One lady stood there pouring drinks, never acknowledging me sitting there, and another lady ran over and asked me what I had ordered. I told her, and as she turned to talk to a manager, her long ponytail kept raking across the whipped cream of someone’s frappé. I was so grossed out! She finally turned to me and said«You’re gonna have to pull up into Bay 1. Everything is all messed up». She said it in a way as though I had done something wrong by daring to order my food at a time when they were busy. I pulled into Bay 1 and waited almost 10 minutes for a manager to bring my food out. I told him I hadn’t gotten my drink either, and he huffed and puffed and acted like it was the biggest inconvenience in the world to have to go back in. Once he brought it out, I realized that I also had not gotten my picante sauce, but I let it go. I took a sip of my drink, realized I had been given the wrong one, and vowed never to return to this location.