Lbarc Auto Reconditioning

Randall Brogden (owner) and his team setup at GE in Westchester for GE employees to purchase their car detail services.
LBarc and staff made a nice first impression and I trusted to leave my car with them to be cleaned.
I decided to purchase their most exclusive service they offered which was the 130 Detail. This detail includes a polish/​wax, wash, wheels, interior vacuum, shampooing carpets, seats, etc… I left the vehicle with them at the beginning of my workday (8:00) and they called me at 3:45pm to tell me it was complete. I anxiously went to see the final result of my vehicle and was nothing but disappointed.
Here is why: every edge, crease, line in the exterior style of my vehicle was filled with dirt and wax. Additionally, the wheels still had dirt on them. Upon further inspection, the door jams were not touched and looked terrible. The glass was also dirty on the inside and around the edges on the outside.
Randall apologized and began correcting some of the issues by wiping it off with dirty microfibers… The glass still has oil streaks from tire shine on it. The only true way to correct the issue would be to WASH THE CAR.
At this point I have been standing by my car for 20 mins, and even began helping him as his employees watched. I was beyond frustrated and just ready to cut my losses and go home.
It looked to me like the vehicle never saw soap. I believe what they did before throwing wax at the car was pressure wash the car and then wiped it down with wipe and shine.
The inside was not shampooed. The carpets were simply sprayed with something out of a can and then wiped off with a rag.
I noticed when I was leaving, another customer was pointing out issues with their car.
I hate to leave a bad review, but it is an honest review. Don’t put a premium price on a low quality service.
Valuable tips for the business owner:
–Never use dirty microfibers, especially on a Black car.
–Always hand wash a vehicle with a good car wash soap after adequately rinsing the vehicle off with LOW water pressure so you don’t scratch the paint (especially if the vehicle is heavily soiled)
–after washing thoroughly rinse the vehicle and quickly dry with a damp, clean microfiber for a scratch free dry, OR second best, use a clean chamois that you didn’t drop on the ground.
–apply wax with a foam applicator, lightly, and remove with soil free microfiber. (This will prevent swirl marks)
For more tips, visit AMMO NYC on YouTube…