Kroger

This Kroger is too cramped, inside and out. The parking lot is enough to make me dread coming here. I have left with dings on my car, parking away is not an option because the parking lot is always so full that there aren’t spaces that are isolated. The gas station has poor placement. It makes traffic flow very unpredictable.
It doesn’t seem to matter who is working self checkout, you will be ignored. Some of the prices are very different from other Kroger’s. Why would I pay more to shop in a store I don’t like?
I emailed customer help for an undesired object being in one of my food items. The default email said the store manager would contact me, that never happened. Since then I never went back to any Kroger.

Yesterday it started storming right as we were leaving. It was POURING rain, hail, wind, etc.
A girl named Sarah (we think) was there and ready to help us out. She gave my daughter and I umbrellas to get to the car and then had us pull up front.
She loaded our groceries for us by the door. Even though she was wearing a poncho, she got soaked. I felt terrible but this girl was so gracious and nice! I would’ve been irritated if I was tapped for that job… But she was a champ!
Kroger’s is ok as far as grocery stores go but this review is for the girl who helped us out yesterday! THANK YOU!!!

Bakery Only — I have enjoyed things from this bakery before, but today made me not want to ever return. I ordered a custom cake for my son’s 18^th birthday. It was a chocolate double layered round cake with white whipped icing and KY blue decorations/​writing. I came to pick it up and not only was it in a small box, but two sides were smashed against the sides. There was not even enough icing on the non-​smashed sides and you could see the chocolate cake. To make matters worse, there was only a poor older gentleman left of charge of the bakery who has no experience in decorating. He didn’t have anyone to call to help him fix it. He honestly tried his best, which I appreciated very much, but it was horrible! They didn’t try to make amends by offering a discount or any compensation. It was already paid for. I will NOT ever get another thing from this bakery location!

By far our closest Kroger but we can never get everything we need here. They’re always out of one or two things we are trying to buy. We probably need to suck it up and make the 10-​minute trek to the new one on Beechmont (I know– first world problems).

A really nice, mid-​sized Kroger. Decent salad bar and produce section. Almost always well stocked and lots of variety. Good wine selection, too.

Whenever we hit this Kroger it is usually while we are trying to run other errands and just need a few things…
The parking lot drives me crazy… for whatever reason there are always a ton of people coming in and out and cars everywhere…
Overall the selection is nice, its a great produce section and I never wait in line too long. As a grocery store, its one of the better ones in the area but the parking lot drives down my star count.

This particular Kroger store is the closet one to where I live. It isn’t uncommon for me to shop for a full compliment of groceries for the family or to just grab a few snacks and nibbles on the go. The Kroger is a little smaller than most. You can find what you need, but you might not find every brand of a food item. Saturdays and Sundays are the best days to go, as there are usually plenty of samples… although throughout the week there always seems to be a steady supply of samples in the produce area.
In addition to the normal grocery items, there is a floral area, books and magazines, and a pharmacy. There’s only a handful of traditional registers, with two express lanes and about four U-​Scans. Easy to navigate and find what you need, it’s your everyday, run-​of-​the-​mill, typical Kroger store.
Mahalo, and enjoy.