Kroger

Love this Kroger!

What has happened to my favorite Kroger!!! Why you have crappy customer service?! Why you no friendly

I think this is the best kroger that I know of in Cincinnati. I have not yet been to the new one in oakley though. The selections of everything here is great. The store is always clean and the staff is always top notch. I drive past a few other kroger stores to come to this one. It’s well worth the extra time for the quality.

Three stars — good vs bad. I shop here every two weeks and fill my cart for our family of five and dog.
One week I was on the condiment aisle and witnessed a customer asking for help from an employee. The employee didn’t just answer the elderly gentleman, she helped him find the items on the list his wife had sent him to the store for. Bravo!
This past week I went in and did my usual shopping and made my way to the check out. I quickly noticed that there were 3 – 5 registers open, but only 1 bagger. The bagger was moving back and forth between registers. I called customer service while in line and asked for help. The manager on duty came out and bagged. If you only have 1 bagger, only have 1 register. The Terra Firma location doesn’t usually have this problem.

I thought Hyde Park was the pinnacle of Krogers. I was wrong. Not only is this location better, there’s no crowd! I only stopped in for tortilla chips, but here’s what I got from that short trip:
1. They have guys on the right end of the store making pizza and burritos, arguably the two most important foods in existence.
2. They have a legit bakery, with cute little cakes and sweets and chocolate covered bacon.
3. Friendly staff
If there were not 3 Krogers between my apartment and this location, it’d be my store.

I’m really impressed with this store and the chain as a whole. Much like with Whole Foods they have separate sections within the store that feature home made: sushi, pizzas, bread, deli foods, soups and unlike Whole Foods they have a wine program.
Every Friday 6−8pm and Saturday 1−4pm they have a wide variety of wines they present for us to try at a dollar a glass and reserve levels for 3 dollars a glass.
This is a great way to patrons to try new wines and for the store to create alliances with their customer base. In sum NICE JOB!

This Kroger is really nice after its makeover. It’s huge and has a beautiful new area for the deli, prepared foods, and a really neat bakery/​dessert area where they are constantly making gorgeous and mouth-​watering desserts. Staff is friendly and helpful too.

This is my absolute favorite Kroger in Cincinnati. Yes, it is large and can be a bit overwhelming, but that’s what you can expect when you get a selection that is at this store. It has the best inventory of all the Kroger stores I’ve been to. I personally love the large organic section. It’s more than double the size of the other stores. Not only can you find organic food but also organic household products.
If you find yourself wandering around looking for an item without success, grab an employee (if they haven’t already stopped you to ask if you need help). They employees are very friendly and very helpful. I was fortunate enough to witness the store manager assisting an elderly woman with her entire shopping list.

I stop at this Kroger because it is close to my work, plus it is a nice large store!
This Kroger seems to have stability, unlike the Kroger in Lebanon, which changes at least once a year.
The product selection here is nice. The produce selection area is quite large, they have a nice natural food selection and they have a Murray’s Cheese counter. They just updated the Wine/​liquor/​beer area and the selection is really nice.
I found everything I was looking for on this trip and the customer service here at this store is good as well!

Great store. Clean and efficient. Courteous staff and the customer service managers are top notch. I’m always remembered and larger than life personalities especially at the customer service desk. Probably the best Kroger in Cincinnati.

The only thing I love about going to this Kroger is that it is close to my home. I pretty much hate everything else, because they are almost always out of what I’m looking for, don’t carry it, or they have it and it’s not fit to buy. I don’t go to other Kroger stores, because this one is the one closest to my house, so I can’t really say if all the organic produce is as bad a selection as at this store or if this store is just a winner in the loser department.
I shop here frequently, but I am frequently frustrated by their lack of decent organic produce (the only kind I buy) and pretty much most other things at the store. Plus, I just love it when I find expired products on the shelves (an all too frequent occurrence). I just wish I had other options so close as this place.

I couldn’t be happier that I live close to this place. I love the Blue Ash Location. The store is great! It’s my favorite then the location in Newport KY.
Clean, always stocked up, has everything I need and great employees there.

Great place…
Great groceries…
Great vegetables…
Very good instabilities…
Justifiable prices…
Cons —
Organic milk stock is very limited.

I am a huge fan of this store. I eat lunch from here almost every day because it’s fast, painless, and the variety of food available is astonishing. It’s possible to eat here every day for a week and not have the same thing twice.
The only thing keeping me from rating it five stars is, actually, probably unfair. It’s such a pithy, personal reason that I almost hate to bring it up, but I will because in my mind I’m hoping some manager reads this and goes, «HEY! We can fix that!»
The pre-​packaged boars’ head sandwiches are some of my favorite things to grab when I’m on the go. They have a good variety to choose from, the only problem is that each sandwich is wrapped in roughly 4 – 5 feet of clear packing tape. This may not seem like a big deal, but when you’re stuck in your car trying to haul ass to a meeting you have in 10 minutes and you urgently need to shove a sandwich in your face hole, it’s really frustrating to need scissors and swiss army knife in order to unpack it. While I appreciate the diligent staff’s efforts to keep my sandwiches fresh, it would be so nice not to need an array of tools to get into them.
The second issue I have is also really, really stupid. My favorite (FAVORITE) thing to eat for lunch are these little pinwheel sandwiches? I’m not sure what they’re called… I’ve seen Lahvosh on them too. They’re like… wrap sandwiches cut into circles. They are amazing. Only problem is that 95% of the time, they’re only available in these huge 12 or 14 packs for like $ 10. I only need 4! Occasionally I’ll go in and they’ll have 4 packs made and on those days, I feel like the world is smiling on me. They’re the first thing I look for when I go in every day and they can be hidden in a variety of places, which is also frustrating. Anyway, I’d love it if these things became a regular feature here. I promise, I’d eat the S&%! out of them.
Anyway, despite 2 paragraphs of griping and #whitepeopleproblems, I just want to say that I love this Kroger. It’s probably the single nicest Kroger I’ve been in across the country and I’m so grateful that it’s close enough to my office to grab lunch here every day. You have an amazing store, a friendly, helpful staff, and are definitely one of the bright spots in my day more often than not. Thanks and keep up the great work.
–Matt

This is the best Kroger’s in the city. There is a great selection of produce, plus a deli, bakery, restaurant with meals-​to-​go, bakery, confectionary, fresh sushi bar, flower shop, very decent wine selection, the international foods sections are great for a local grocery and the pharmacy staff are wonderful. The store is wide, open layout, clean and the staff is great. I wish the prices were a little more competitive at Kroger then I would shop there for most everything.

I don’t think this Kroger knows it’s a grocery store. But don’t tell it! Because it’s awesome!
Walking it, I felt pretty overwhelmed. This was my first trip since they leveled it and built it back up. I remember when thie was just an average, everyday Kroger, but it’s far from ordinary now. It’s kind of like having several mini-​stores in one. The salad bars (yeah, there are two!), the guy making sushi, the hot deli, the cold deli, the bakery and the specialty baked goods and candies. And did I mention I saw chocolate covered bacon?!
It’s too much to take in at once! Next time I’m in the area, I’ll stop by again.

Pretty solid Kroger… Super clean and TONS of options for things, including sushi and loads of fresh deli options. Great wine selection… If they don’t have a wine manager I’d be surprised. The meat department was gorgeous too. I’m impressed, Kroger, very impressed.

One of the most impressive groceries I’ve every visited — I might like it even more than Fresh Market, Whole Foods, and definitely more than the Fresh Fare stores.
It’s just awesome. I went there for lunch about once/​week when I worked nearby. They have 2 salad bars — a traditional one and a more gourmet bar. The gourmet bar includes items such as a curried chicken salad, cold italian pastas, homemade spinach salads, and more. It constantly changed also, which was nice for variety, since I ate there so often.
There was also a sandwich bar, bakery, sushi counter (with fresh sushi being made to order), soup bar, hot bar, etc. After getting your tray and choosing your meal, there is a nice café with bright windows, a flat screen tv, roaring fireplace (!), and friendly Kroger employees keeping the place clean.
The grocery also has a gourmet bakery (like as nice as real bakery), fine wines section, and much more. You have to experience it to appreciate it. Store is super clean, aisles are wide and well-​laid out, employees are literally standing around ready to help you, and it just doesn’t get much better than this.
Grew up nearby, and I’m sad I no longer live or work close to this amazing store!

There are new Kroger stores that are Glorious… and then there are old Kroger stores that are boring and terrible. This is one of the first kind.
I had no idea they were going to re-​make this store. I remember the old Kroger at Harpers Point, and it was just another one of those Kroger. Then… they closed. And, nearly everything around it closed as well.
Well, 6 months later, there is a brand new Kroger. And, it’s one of the fancy ones. It’s got a bunch of new and fancy areas that I’ll never eat. A sushi bar, a very fancy bakery. and everything else you could ever imagine.
So, if you don’t life by one of those delightful versions of a Kroger… check this one out. It’s worth your time.

This Kroger just had its Grand Re-​Opening as a super fantastic ultra fancy Kroger. It’s enormous.
I dare say it’s nicer than the Fresh Fare. They have a Murray’s Cheese counter, natural foods section (finally!), burrito counter, large reserve wine section and boss meat and seafood section. I immediately saw ingredients that I haven’t normally found at Kroger. Seitan and miso paste, to name a few.
They’ve added indoor and outdoor eating areas for all of the salad bar, deli counter, pizza counter to-​go selections.