I am extremely irritated with some of the workers in the U-scan section of Kroger off Hunt Rd(Blue Ash, OH). It feels like everyone has different«rules» they adhere to or don’t. Today this man gave me every reason in the book why he couldn’t help me with a mis-priced item which lead me to walking all the way back to the section(at 9 months pregnant), taking a picture of the tag, and finally coming back to where he didn’t even give me the sale price(even though it was expired but hadn’t been taken down). At that point I had run out of time and patience to ask for management. Typically when I tell someone that a price is wrong, they change it, or have another worker double check the price. This was a ridiculous show of customer service and completely unhelpful.
Elizabeth M.
Tu valoración: 2 Cincinnati, OH
Extremely dirty. Floors are filthy. Even the belts at tge registers are disgusting. Lots of long lines and ONE bagger. Shelves always seem to need stocking and the lighting is terrible. In general one of the worst Krogers I have ever been in.
Kimberly J.
Tu valoración: 5 Lebanon, OH
OK, this Kroger is bonkers awesome. First, it is probably one of the largest Krogers I have ever been to. It is a fancy schmancy Marketplace type Kroger. Fully updated. With a full functioning Fifth Third Bank inside. There is also a large pharmacy area, an area designated specifically for wine, and the usual aisles of groceries. This Kroger sells clothing as well. The wine area is particularly cool. It is enclosed, like its own little building inside Kroger. They have a bar set up for tastings and some specialty bottles available inside. Neat-O. If this Kroger was closer to where I lived, I would frequent it more often for sure.
Elyse F.
Tu valoración: 4 Cincinnati, OH
I have been to several Krogers. For the most part, I had written the chain off. After several bad experiences at other locations, I was not looking forward to this excursion. This location seems to be far superior than all the rest. The store looks cleaner. Aisles are well lit without the light being harsh. The interior looks like a higher end grocery store. Several employees asked us if we needed help finding anything. Not only did they ask if we needed help, but they actually stop, look you in the eye, and wait for an answer. Not like other places where they keep their heads down, walk fast, and pretend they were concentrating so hard that they didn’t see you. One employee even stopped and talked to us for a couple of minutes. I was impressed that they have both a regular and Kosher meat department and bakery. Everything in those departments looked fresh. A very nice selection. The produce section was lacking. Literally, some spots were lacking product. Produce could have been fresher. This location has a Starbucks if you need a little pick me up. This location may even be good enough to occasionally replace a Jungle Jim’s run of two.
Nadeem M.
Tu valoración: 4 Manhattan, NY
I guess I’ll start off by thanking Whole Foods. Yes… Whole Foods, for bringing up the quality of your grocery experience. Prior to the new wave of fancy WF grocery stores, Kroger used to be what you expected from a grocery store… food, household items, shelves, and some carts. Post WF revolution, people expect more, they want a refined, more cultured adventure through glossy floored aisles of fine cheeses they know nothing about. This Kroger brings that to you without being overly pretentious, but more importantly without the exorbitant mark up you’ll find at a Whole Foods or Trader Joe’s.
Kennie G.
Tu valoración: 4 Cincinnati, OH
This Kroger is so extra! I can’t even lie– a lot of the times when I go here, I spend an inordinate amount of time around the Island of Fancy Cheeses. And if you catch them on a good day, they’re giving out samples of some of that fancy cheese. Hey-O!
Carly H.
Tu valoración: 4 Chicago, IL
Great Meat and Cheese choices. I am a huge fan of their sushi counter as well, It’s cheap and tasty. It beats going to one of the over priced sushi restaurants for the same quality. It also has a decent«ethic aisle«if your looking to expanding your cooking horizons . Definitely one of the better Kroger’s in Cincy!