A Plus Towing

Oh boy where do I begin??? Should we start with the fact our car shouldn’t have even been towed in the first place or the entirely too long 2 hours it took for someone to even show up to this place that is open «24÷7» like advertised… When the person finally showed up after what we were told was because he «overslept» and then there was «traffic», he was honestly, by far, the rudest most disrespectful person who I have ever encountered in my life. And if that wasn’t enough, he legitimately attempted to shut the gate on the car of the person who was gonna get the cars battery a jump start. Finally, the icing on the cake was when he proceeded to call my mother an idiot and liar out loud and to whomever he was on the phone with at the time.
AVOID THESE PEOPLE AT ALL COSTS IF YOU CAN!!! I honestly feel sorry for whoever has to deal with these nasty people…

This company has kept all of the drug dealers out of my building since the police didn’t know how to. I had a friend who was towed but they were nothing but professional, even helped him get his piece of crap started again. I’ve personally never been towed but then again I don’t park in lots with tow signs. I cannot walk to my car at night without being threatened.

A Plus Towing Company in Northside just called me a «f**ing ***hole» for asking for handicap access for my mother with osteoporosis who walks with a cane. We were mocked as we were leaving for her disability, and he wished me good luck reporting this, and I have reported them to the BBB and the ADA. This was some of the most disgusting behavior I have ever witnessed, and I encourage anyone with mobility needs to avoid them at all costs.

Very condescending, unprofessional, unpleasant driver. When I went to meet the guy he said «What were you doing parked in that lot there, sweetie?» and «Well this was an expensive lesson learned, now wasn’t it honey?» I felt very skeeved out, he gave me the creeps.
However, the woman on the phone when I called their actual business number was perfectly fine about connecting me with said driver to get my car back.

A bunch of bullies with tow trucks. Let me start off by saying I was indeed parked in a lot that I did not have a permit for. I was visiting a friend for the night on Delta Ave. and left my car in the lot over night. They towed my car. I went to go retrieve it and the guy handed me a piece of paper and said «here ya go, have a nice day». I’ve never been towed before so I thought he was handing me a bill I had to mail in so I left. The next day I parked in a legal overnight parking spot and I was towed again. When I called they said, «you didn’t pay us so we towed you again». So I was charged for 2 tows ($ 217.78). When I came to pick my car up, again, the OWNER was there and was unbelievably rude. I paid the $ 217.78 and as I was driving out of the lot, two of his workers were yelling «See ya f*cker!» and «B*tches always pay!» while the owner was standing there laughing at the whole scene. An unbelievably unprofessional and rude company. I hope no one does business with them.