1-800-GOT-JUNK? Cincinnati

I am responding to the post that was written by the local 1−800-Got-Junk office here in Cincinnati. I think it is great that they donate to local agencies. I know for a fact that they do sell some items that they have been paid to pick up cause as I mentioned a friend of mine bought something from the local Sharonville office. I am not saying at all that they are not nice people with good customer service skills. I am just pointing out the fact that they do sell items that they do get from their customers homes. This is very dishonest!!!
My friend bought something and I know for a fact at one time they had a upright piano for sale at their Sharonville office. They do sell items. If they indeed donate items that is great we should all give back one way or another. As I stated my friend did purchase something from the local office and she told a friend of hers and they also bought something, the piano…
They can deny this all they want. I have seen the proof. My friends would not and have no reason to lie to me at all. Like I said, this is double dipping. If you are a consumer think where they go with the big items that they are paid to remove from others homes.
I volunteer at one of the organizations that the owner mentioned that they make donations to and we have never received anything worth wild from them at all. Like I said, if you want to do business with them go ahead. If you want to get rid of items and make sure that someone else can use them who needs them call one of the local charities and they will pick up your items and not charge you. St. Vincent DePaul just came to my home yesterday and picked up a old stove, and two boxes of house hold items. Also the resell store through Habitat for Humanity is also a good one too. These organizations do a lot of good in the community. Give your items to these organizations don’t pay someone to pick them up when there is no guarantee that they are going to be giving it to one of these worth wild organizations.

I’ve used 1−800-GOT-JUNK’s services in multiple cities as a part of my work. They have always been professional, courteous and most of all on time.
This appointment had to be moved around a few times due to my changing schedule and because of some bad weather Cincy had while I was in town. I spoke with Cliff and John from the local office and they worked with me to lock in new appointment windows (they work in 2 hour time windows).
The two guys who came to do the job were professional and careful not to damage any walls or doors while removing the junk.
Prices vary by region and office, but the price structure is always clearly explained by the guys before any work begins. The trucks are on the small side but this company literally does everything from removing the excess junk to making sure it gets disposed of and recycled.
They accept credit card and booking is all a very easy process.

Let’s get this out of the way first… the workers were A+. Extremely nice folks that came and helped take my stuff away. Very friendly, very professional.
Now, as far as the actual service goes… I explained on no more than 3 separate occasions the amount of stuff I had to get rid of. A massive wooden deck that we had just demoed, some stone pavers, a wooden fort (child’s playhouse) and a demoed above ground pool. Each time I explained, there was never any doubt given that the truck they would send wouldn’t be able to handle the job.
These trucks are massively tiny. Completed undersized and over priced. They managed to «fill-​up» their truck, they didn’t pack it in at all. I’d imagine they could have gotten a lot more wood in the truck, had they put a little extra effort into packing it in. For the $ 550 that I gave them, completely and 100% dissatisfied. I still have to rent another dumpster and do the rest of the work myself.
Lesson learned! I’m not trying to hate on the company, they did get some of my junk out of my yard, but knowing well ahead of time the amount of junk I had, I don’t know, I guess I just expected more for the price I paid.
Rent a dumpster on your own and do the work yourself.

After a recent long distance move I found myself with a few pieces of IKEA junk that needed to be removed from my home. After a quick search online I found 1 – 800 Got Junk. I setup an appointment online quickly and easily and presto I was done. Setup was easy and hassle free.
When the day came for the junk removal, they were just as fantastic. The gentlemen who came to pickup the goods used shoe covers, to make sure they weren’t bringing in a bunch of dirt and gravel. Overall they were very considerate of my home and me. They truely made things easy!
That being said, you might be wondering why the –1 star. Overall while they were great, I felt that they were a little pricey. I found a $ 10 coupon off online, but still I think $ 30 or $ 40 less would have sealed that 5^th star for me.

1 – 800 Got Junk was the answer to my basement prayers. Two friendly and strong fellows– Josh and Phil, carried an entire truckload of stuff out of my basement and into their truck in about an hour. The were courteous, efficient and very professional and gave me an estimate before getting started. They also have a St. Vincent DePaul truck on their site, and will donate usable items to charity for you. I highly recommend them.

I recently used this junk removal company to assist me in getting rid of items from an empty home.
Mattress and box spring sets are difficult to get rid of since the bedbug crisis. They took them and they are licensed to dispose of them. That is a huge help.
They also took other miscellaneous items as well.
They are efficient and on time. They are neat both in appearance and work. I was very impressed. They gave me time to look around and see if there was anything that I missed during our first walk through.
Upon their arrival, they walk through with you while you point out what they are to take. Then they give you an estimate based on «eyeballing» the junk. They charge by the amount of space you take up in their truck. They give you a high end of low end of an estimate. Happily, my junk could be compacted down to a space costing me less than the original low end of the estimate.
I would use this service again, I was very satisfied.