Vons

I went there because it was near by. I found their meat selections not good. I couldn’t find any organic or hormone free meat choices?
It’s only a OK place if your in a hurry.

So did you know you can take a round loaf of sourdough and have them slice it into slices for sandwiches? I didn’t either! You learn something new everyday!
I haven’t had too many problems with the lines but then I always go at random times maybe that’s why. I find the staff there helpful and around if I need something.
Since this place is close to the hood it’s extra convenient.

Gross and ghetto and severely under-​stocked. This is a fairly large grocery store, so why was their supply was so low and altogether uninspiring? Seriously, their bread area was one small corner stuck in the back of the store.
We stopped in to pick up some things before heading to my family’s house, and we weren’t able to find anything worthwhile. The snack section was miserable, the fresh food items were lame, and the meat/​seafood area was suspect.
And the service! The lady at the checkout stand barely acknowledged us, and in the middle of our transaction, she walked away from the checkout area to have a completely non-​work-​related conversation with another girl. She just left us standing there, with our transaction not completed. And when she came back, was there an apology, or any sort of acknowledgement of how she’d just farted in our general direction? Nope, not even a little bit.
Ridiculous that a chain grocery store can be so terrible, and charge so much. I wish I had known that before going in. I would have chosen another option, instead of going for the supposed ease and convenience of this store.
Never again!

Overall quality and customer service is good HOWEVER I have noticed that every time I use my EBT card I am treated in a very different manner than when I pay cash for my purchases. This is true at just about every Vons I have been to so I do not know if it is some sort of company policy but it has given me enough pause to bring it to the store’s attention.
Like I said, customer service is very good for the most part, the cashier is friendly and smiling UNTIL I PULL OUT THE CARD and then this SHADOW of contempt washes over their faces as though they have just seen the lowest form of scum and how dare I «trick» them into treating me as though I were worthy of respect just a few moments ago because apparently I was not!
It really is ridiculous the way they just «shut down» and thank me through gritted teeth — avoiding all eye-​contact with me as though I were the Medusa which would turn them into stone if they looked at me even for a second. This has happened to me so many times and at so many locations but this is the store closest to my home so I do hope something will be done about this behavior and soon.
Whenever I pay cash or use a credit card this never happens so it’s obviously to do with the fact I am using *gasp* FOOD STAMPS (the horror).
If you don’t like coming into contact with people using food stamps NEWSFLASH maybe a GROCERY STORE is not the best place for you to work ever think of that??? Maybe a sign outside the door warning people at least? Thank you!

My wife and I always shop at vons because of their pricing and great fresh produce. We moved and were overjoyed that a vons was so close to us. The joy didn’t last long. Every thing we bought from the fresh produce went bad with in 1 – 3 days. Carrots, celery, peppers etc. Not only that other items went bad as well. We were very disappointed and won’t be visiting that Von’s again. I hope my experience was an isolated case but after reading a few reviews I’m not alone. Please use caution when purchasing fresh produce from this location.

I’m a Von’s grocery shopper for many years. For the past few months this Von’s location has taken a major dip in the fresh produce dept. I’ve bought numerous veggies that were bad once I cut into them… My lemons go bad in a day or two. The avocados :(I buy a bag of 5, and only 1 might be good. There is also this really rude bag girl there. We have called management a few times about produce being horrible & horribly stalked. We get the ‘apology’ and promise that they are aware. We gave them another try & they simply are not up to Von’s statards. So we drive miles away from home to a different Von’s. As for the girl bagging and her bad attitude. Quit your job if you’re miserable. We pay hundreds upon hundreds for our groceries. Least u can do is smile!!.

I tend to go here early in the morning when there aren’t a lot of customers. The employees here aren’t particularly friendly or helpful. I’ve never once received a greeting or offer of assistance even when trying to make it look obvious that i’m looking for something that I can’t find. There are plenty of employees around but they seem more concerned with stocking inventory or talking crap about management to one another. Even when the cashier gave me a refund for an item I was mistakenly charged for she didnt say a word, didnt offer an apology for the mistake, just handed me some cash and continued chatting with the bagger. Only positive thing to say is the young bagger girl is friendly

I was in the Chula Vista area for a sports event and had to pick up a few things since I just got out of work.
I didn’t expect it to be this difficult.
Parking exit and entry is a bitch because of the traffic on Telegraph Canyon, long lines of cars exiting is typical. Also, there are only few options to exit if you want to go eastbound towards Eastlake.
The store itself is fine, it’s just that it’s woefully understaffed. It looks about 50% undermanned with long waits and lines at check-​out and at the deli. With all this happening late in the weekday afternoons.
The timing couldn’t be any worse with tons of folks coming here tired/​hungry after work then having to deal with all this BS.
Doesn’t management know that this place should be a full strength around this time of the day?
From what I see, they don’t have a clue.

I will echo comments below…
The lines are TOO long. They need to staff more appropriately when it’s busy on a weeknight.

This location has an unimpressive produce section where I notice there is often over-​ripened produce on the shelves. It is also important to note that the open lanes to waiting customer ratio is always OFF. This is by far not a location that you can run in and out of for a few items. I don’t like seeing a manager appearing to standing around (even if he/​she is observing the work of his employees) when the waiting customers is almost halfway into an aisle.

This is the WORST Vons ever!!! The cashiers are incredibly rude. Don’t even risk purchasing milk or juice here. both times I’ve tried the container was broken. When I brought it to their attention, one clerk blamed it on me!, while on the other occasion all I got was a nonchalant shrug. Really? Whatever happened to customer service? I love Vons but this one is terrible. TIP: DRIVE AN EXTRA MILE OR SO & GO TO THE VONS OFF H STREET TERRA NOVA PLAZA… every single cashier is friendly and attentive. They actually ask you if you found everything you needed and if by chance you didnt they make every effort to help satisfy you. It is very clean and organized. Never had a bad experience here.

dont laugh at me.
ok fine, you can.
[i guess, :’(]
:)
fyi:
if you’re gonna shop at vons,
You might as well sign up for their club card program
&the «Just For U» program
i dont know why they gotta specialize the coupons. but hey, it’s specialized.
Just For Dat Azz ;)
hahahhaha!
but anyway.
i look younger than my age.
Cool, thanks. I get that.
But just coz i’m young, don’t mean i’m down to go to jail.
at least not for somethin’ dumb like shop lift.
maybe like bein’ wild & crazy in public. (whatevs, homie. you dont know mee!!)
ahahah
pshh.
Sometimes i enter stores& i get followed by those fake shoppers.
Yenno.
The undercover sah-​currity workers that are on the prowl for shoplifters.
That or one of the clerks will pretend to fix/​face products right next to me.
i wasn’t born yesterday, bro.
i can see your eyes gazing over.
if you jus ‘mirin, SAY SUMFIN DEN!
;)
lol im juss playin.
ima silly goose.
*angel face*
O:)
Who knows tho’?
maybe i look like a criminal.
i really need to stop wearin’ an orange jumpsuit when i go shoppin.
(but they’re juss so dang comfortable, yo.
:/​)
lol
i go hurr for kombucha time.
& ready made salads.
and to give food presents to my friends.
(they are picky boocakesies,
but i love them to pieces)
and gift card/​gas card shopping.
and because the workers just get me sometimes.
and because the parking distance to the store is close enough just in case there’s sketch mcgees out there and i need to run to my car.
(i know, i should stop shoppin at night time. but whatever, «Thug Liife!»)
thug life= what comes out of my mouth instead of
«f**k it»
:)

I choose this Von’s over the one down the street because I thought being newer it would be nicer, I was wrong!
The employee was super nice and helpful, but the store was a disaster! The greeting cards are disgusting and they should really re-​think having them at all, it was that much of a mess!
Since that is what I went for, this is what my review is based on.
Sorry Vons, you disappointed me!

I like Vons because it’s basically like the Dominick’s we have back home in IL. However, this location on Telegraph is the WORST. Every time I’ve gone no matter what day or time, there are not enough cashiers and there are long lines.
Today’s experience was by far the worst! We had just a basket full of items and waited in a long line. Again only 2 cashiers. When my hubby finished checking out I realized I needed stamps. I went to the customer service desk since it does have a big sign over it that lists «postage stamps» as one of the services offered. The manager (short blonde hair and glasses) was at a nearby register giving the cashier change, and when she saw me at the customer service desk she asked me what I needed. I said, could I buy some stamps. She proceeds to tell me that it’s only done in the grocery lane and that they sell books of stamps (like I’m stupid and didn’t know they come in books). Well I know that’s a lie because I’ve bought them at the customer service desk before, though I know you can buy them at checkout as well. And I was furious because obviously the two cashiers were very busy with their long lines and I’ll be darned of I had to wait in that long line again for a book of stamps. I didn’t bother arguing with her because she was already being a jerk right off the bat. I just won’t come back. horrible customer service especially for a manager, she was unnecessarily rude.
Also why is it below zero in that store?!? Maybe they could afford more cashiers if they weren’t trying to recreate the Arctic indoors. Geez.
Again. NOT GOING BACK. I’ll take my money to a better Vons or somewhere else altogether. Where the employees are much nicer, at least.

The only problem I can point out are the long Lines on a weekend night. people need their liquor, don’t hold us up! lol. Staff is friendly and very helpful. I find better deals here on Captain Morgan then anywhere else at the moment!

Wow… the upgrade did a lot for this place… everything looks a thousand times better after the remodel…
Lets Start with the bad…
Cons: No Butcher… Deli Kinda Sucks… Parking Lot Traffic can be crazy!
Pros: Good Booze selection (if that’s what your into)…Clean…re-modeled…

This was my neighborhood Vons back in the day. At first, they were awesome. They had the best service around. Then all of a sudden they went downhill. At first I thought it was just the hiring of young kids. Then I realized some of the rudest ones were the older cashiers. The one thing that bugged me was during the union strike, some of these people that I knew for 20 years would yell mean stuff at me for buying a bag of flour or something. I mean, yeah, I understand what you’re going thru and if you’re going to argue with me, do it with some class. Don’t be calling me by my first name one week, and then a f’n SOB the next. For the most part, I drove all the way to La Jolla to go to Whole Foods. For a few months I went there, but the 1 time I go to Vons to buy a $ 2.30 item, you call me names. Unacceptable.