Three Amigo’s Pool Service

Earlier this year, I found myself looking for a new pool service because of poor customer service. I decided to check out Three-​Amigos for my regular pool via referral from Home Advisor and I am so glad that I did! Fernando is very prompt, knowledgeable, professional and HONEST.
On the initial consultation, he came to my home to do a walkthrough of the pool area. He carefully listened to what our concerns were with our previous pool service, what our expectations were, and was open to future projects such as re-​doing the deco sealing around the pool area, resurfacing, etc. His prices are very reasonable. Also, if he can’t do the work, he’s like the Priceline negotiator… he knows a guy because of the company’s affiliation with IPSSA.
Back to honesty, after we talked, I asked him about the Monica M review from 2014. He was very honest with me; he said that he reflected back and checked his records of current and past customers in Chula Vista named Monica… he came up empty handed. Also the $ 125.00 figure for monthly pool service is FALSE. Would like to see the video you have Monica M… just saying…
We fired our former pool guy and hired Fernando and I am very glad that we did. Our pool literally sparkles when he services it. He actually cleans vacuums the pool — something that was a foreign concept to the last guy we had as all he did was spend 5-​to-​10 minutes swishing the sides of the pool, testing the chemicals and calling it good. It was like pulling teeth to ask him questions and get anything other than that done. This is NOT the case with Fernando and Three Amigos.
Last he likes our dogs and they like him. Fernando brings dog treats with him on his weekly service calls just like he did on our initial consultation. The dogs don’t bark at him at all. Our dogs couldn’t stand the last pool guy we had; they barked incessantly until he left.
I couldn’t be happier with the service that we have received from Fernando and Three Amigos!

Horrible service. Only cleans surface leaves. When I called to complain he did not return the calls. Have him on video only pulling out the leaves. He didn’t test the water. Also would drink the beer out of the patio fridge. Then leave. I have witnesses seeing him at the property for 5 minutes than leave and charge $ 125… Just before memorial he claimed to come out but three days later the pool turned green. I had to clean it myself. Recently the pool turned green again before fathers day. We called and called him but he never responded. We ended up firing him and going with ambar pool service. They came out the next day and made all necessary servicing and the pool is crystal clear again. Note we had Amigos for several years and every year before a holiday the pool turns green but he always had excuses. No more excuses! We just want a clean pool! If I can do it myself it can’t be that hard to service. But Amigo’s chooses not to communicate or clean the pool when they come out. Beware! Watch them and you will see, they don’t service the pool only pretend to do it.