Terra Nova

I would not rate this place 1 star if I didn’t have to. I was shown a furnished apartment while my apartment was being flipped around. Went to go take a look at my future home and it smelled like shit all over the dam place. The leasing officer was very pushy for me to sign and leave a holding deposit and they scam you with that special move in offer. Make a long story short I had a death in the family and had to fly back to the East Coast and ask for my deposit back they told me sorry its policy we can’t refund it. I am disgusted please don’t move here I am warning you. They will scam you with a move in offer and don’t care about life or death in your life.

STAY AWAY!!! I have a month left on my lease and can’t wait to leave. One of the worst apartments I’ve ever lived in, the office manager is one of the rudest most unprofessional women I’ve ever spoken to which I’ve read on other reviews but chose to ignore because I wanted to give them the benefit of the doubt just so a heads up DONT! My A/​C was broken for about 3 months of the summer which I had to call every week about when they finally ce to fix it it was September so I hardly needed it anyway and it never got fixed btw but it’s January now so I just leave the windows open. My dishwasher won’t drain so it has standing water that now has begun to mold and makes the kitchen smell awful but noone cares. They don’t even come with the most basic appliances like a microwave, 1350 a month for a 1br with no microwave? There’s no parking what so ever for guests so good luck with having any because they’ll have to park a mile up the rode which sucks for people with small children. There’s dog poop everywhere I step in it every day at some point, there is stations with baggies for people to clean up after their pets but noone does nor there’s no one to police the problem. There’s many more issues but my thumb is tired I recommend not living here just off the fact that management is so rude alone, Michelles cool though I like here lol very nice and polite.

I want to share my experience which occurred this Saturday at 12:30pm. I was considering this place to possibly live in, and after this incident I am not sure this is a fit for me.
As I approached the complex, I noticed there was no available parking for future residents, or visitor parking which is located in front of the leasing office. I did not want to park
in any assigned parking because I was not sure if someone would come in. I did find one open assigned parking which was right in the corner in front of the leasing office and I was
going to get off for a minute to ask if there is somewhere I can park since I had an appointment with the leasing agent. As soon as I go off, this older man gets out of the back porch
and starts yelling at me, literally saying I could not park there. I said: sir I will only be a minute I need to ask where I can park, I do not live here and I am considering this community as
a possible option”, if you just let me run in quick to ask the leasing agent I will move my car momentarily”. The older man, kept yelling and I could not get any words in, he started approaching me
and I had no idea what his intentions may have been so I got in my car, then parked in a numbered parking, then headed into the leasing office.
As soon as I spoke to the leasing agent, I told her what occurred she was sincerely apologetic. I started crying because I was so upset that some complete stranger would start yelling at me. This man had no
interest of listening to me, or allowing me one minute to go in and ask where to park, he did not care who I could have been or was for that matter. All he did was yell at me and was so rude and started approaching me.
The leasing agent was lost for words, she kept apologizing saying she was sorry and he could be having a bad day. I said regardless that is no way to treat someone, if you have people living in this community
I do not want to live here. Extremely unfriendly, just gave me a bad vibe, that was my welcoming. No hard feelings against the agents working there, they have no control over how people there act or behave.
I thank her for being apologetic and sensitive to my situation, she stated she was going to talk to the man. I am considering another complex due to my unpleasant experience at this location.
Nothing against the leasing agents here, she was kind, understanding and apologetic.

FIRST!!! Don’t fall for the trap! Do not let them sucker you in by the «huge» comp they offer so you can immediately say yes. Its bait used to get you in and they have you hooked until you see the awful living conditions that you will be in. The apartment that they show you looks nothing like the actual dilapidated apartment you will be in. The bathroom apartments are rusty and smelly. Electrical appliances are so old they increase utilities. Water bill is insanely high. You pay over 100 for a 2 bedroom. Maintenance never comes to check anything until after 2pm because they’re first priority is to have empty apartments ready for new tenants (you will see a huge turn-​around in tenants) tenants are constantly moving in and moving out. The carpets are old and the apartments smell. No matter how many plug-​ins, I could never get rid of the damn old apartment smell and pee smell of previous tenants and their pets. Etc. etc.
Please take the reviews seriously, I didn’t and our family was stuck there for a year. Management needs to change, and more care for the tenant needs to happen. Take your money elsewhere.

I’ve lived here since the beginning of the year and I seriously can’t wait to get out! My opinion to all you out there is don’t rent here at all! Rent is extremely expensive for the living conditions you are paying for! In my apartment the AC does not work and that bill is also ridiculously expensive since it’s so hot outside. In one room the ac does not come out and in the other is freezing cold! If I wanted to live in Alaskan temperatures I would go live there!
Also management disregards all the complaints. All they say is that they can’t do anything about it cuz your on the lease. They seriously don’t care about the tenants! Anybody can come and live here and due to that there is a lot of inappropriate behavior! The police are here about every other weekend! I mean if u lived in a good area the police would not come around!
And also the most frustrating thing is that there is no parking what so ever !!
If you want to live in an unsafe, and frustrating area while paying an outrageous amount of rent this is the place for you!

This place has been holding my deposit forever. Not only did I leave my place spotless, I hired professional cleaners to ensure there was no doubt the place was spotless. In addition, you live in a building with others who have 2 bathrooms and a washer yet your water bill is the same as theirs… Sketchy business. Stay away from here if you can.

I’ve only lived here for a week and I’ve found 2 black widows inside. The apartment is way too small and outdated to be paying $ 1250/​month. The air conditioning and refrigerator is old as they both make loud noises. I will be moving once my lease is over.

I’ve been a tenant in these apartments for a little over 9months at first these were really nice my neighbors are great but the Leasing Manager is horrible! She is rude thinks she can talk to you as you please a total and complete nightmare. Quiet hours are doing 10pm-​8am so if your TV is too loud they will write a noise complaint and have security come knocking on your door Monday — Sunday! It’s a total nightmare. The leasing manager should be fired! She is so unprofessional! She tries to accuse you of having parities when your not. Please take your money else where!!! Not worth it! The garbage disposal is constantly having to be repaired. The parking is horrible you can only have 2 cars and the «guest parking» is only 3 spots for a building full of people. Guests must have a «parking pass» yet their office is not open 24hours (does not make sense) your guests car will be towed especially on the weekends. The water bill is around $ 100+ for a 2 bedroom! Deposit on pets is about $ 300 plus pet rent $ 50.00 like your pets have a job!!! If one neighbor is a light sleeper and you have your television on too loud after 10pm beware! Simply ridiculous. I recommend this place and got them a tenant. The apartments claim being in a referral and you’ll have $ 200 off your rent right?! What they fail to say is the person has to love their over 2 months & then finally you get a «check in the mail» they say their military friendly but their really not!!! I regret the day I moved here! Reviews don’t lie & this is not the first negative review please do not move here. Sadly this is my first negative review but I’m fed up and do not wish this on anyone else. One last thing even residents who live here and are on the lease have gotten their cars towed at their own expense. $ 250+

DON’T DO IT!!! After reading the reviews I said there is no way a water bill can be $ 80– UGH i just got my 1 st bill and what do you know $ 85! Keep in mind they will not tell you any of this until you sign the lease and get a copy of your keys.
I CANNOT wait to move out. The manager is SUPER rude!!! She will talk down to you and try to belittle you. I cannot believe she qualified for this job, no people skills, unprofessional, DOES NOTHING but talk down to people all day. Must be nice to get paid the big bucks and be an ass all day.
** I forgot to add that Nicole the assistant manager and the maintenance man are super friendly*** for that I will add one more star to my review

This place was not bad when we first moved here last year but now that the new management took over its been nothing but a hassle. People are moving out now because of the way things are ran. Literally surrounded by empty apartments because nobody wants to be here including us. The manager is not friendly at all. The first time I met her she approached me about my dog saying they dont allow those kind of dogs anymore. There was no hello or anything she was just concerned about the kind of dog we had luckily for us were on the old contract so were still allowed to have him. Next the new management decided to raise the utilities on us so if your planning on moving here keep in mind you will be paying over $ 80.00 for water whether you use it or not. The manager told me even if I was deployed id still have to pay 80 for water. My water bill use to be $ 40. Also we were not allowed to park in our assigned parking because they decided they want to re pave the floor which is fine but because of that our car got broken into for parking somewhere else. Also office is closed most of the time so if you try to pay rent you’d have to come back because there is no more drop box. Unless you wanna knock the way i did and have the manager open the door and rudely tell me that there closed when all i wanted to do was pay my rent. Once our lease is up we are outta here. Parking use to be so bad at night that we’d have to park outside of the complex but now that so many people are moving out theres plenty of parking now. They even offer a $ 200 referral because nobody wants to live here anymore. If I can rate this place out of 10 it would be a 0.

I didn’t think it was so bad living here. The neighbors around me were nice and friendly, very helpful if they see you fiddling with your car. Parking, forget about it. If you come after 5pm or come home late, you better park up on the hill across the street. recently it came upon new management and now they’re really enforcing a lot of the things that were just forgotten about. for a good couple weeks you would see tow trucks towing cars away like nothing. the management re-​did the parking spot lines and painted the complexes plus the carports. the rent has gone up quite a bit. during the first of month sometimes when i take the rent, the office is closed. i don’t live here anymore but i visit my family everyday or couple days.

worse place to live, just like prison!
with exception of high rent and keep increasing every 6 months.
do not get fool by move in specail!
stay away from this hell on hearth!

If your just starting out then move here, If not live somewhere else is too much money for 900 Square Feet 2 bedroom Apartment $ 1650.00.The rent went up since the new management took over the property, the utilities bill is over $ 88.00 per month :(.
Our first year living here was great! Then here’s come the new owner and wanted to fix something that is not broken. The new manager is not a people person, why would you want to worked in an apartment rental property if you can’t stand tenants such as Hispanic, African American, and Asian.
Our unit was broken in 2 times, Oh Yeah, good luck looking for a parking spot after 10 pm, you have to fight like hell to find one or parked a cross the street. And someone is parking in our assigned carport, it takes 2 hours for Western Towing to show up!

I go here like, every day because my girlfriend and her family are residents here.
Parking is a bitch at night time, as when all the tenants arrive home from their hard-​working jobs.
There is a small playground in front of my girlfriend’s apartment where I see children playing on the daily.
The only negative thing is living downstairs because her upstairs tenants are stomping like they have heavy feet during the night hours and the apartment gets hot during the summer (why am I complaining, it’s San Diego!).
All-​in-​all, comfy and relaxing place to live.

I have lived here for almost a year aug 2011 and I can’t wait for my contract to be over! I’m very disappointed on these apartments. they charge a lot of money to begging with, we are paying 1495 right now. and we also pay water and trash! which comes up to 30 – 35 dlls extra. plus electricity and all the extra bills. My dishwasher was broken so I called maintenance they came over twice and both of the times they said it was ok. the dishwasher stink sooooo bad! they said it had to be run at least once at week so I get rid of the issue :-/​I always had dishwashers before and never heard or had this issue before. it looks like the water kept on coming back and stayed there. The fridge was giving me a lot of issues too and had to waste a lot of food because of it and it never got fixed!.. There is also a LOT of rats around and my patio is always full of poop from them! always had to be disinfecting everything its just gross! also alot of spiders around,. :(. The neighbors are loud and it seems like no body cares if you are sleeping. they party any day of the week, I had to call the security patrol number that the office gave me a couple of times but they never showed up! All these not being enough. we just got a letter from the office were they say that they will increase rent if we decide to stay 70 dlls more per month! :-/​this is ridiculous! We are moving out the end of this month (thank God!). Go find a better place!

I lived here for a year and a half, starting in 2007. These apartments are billed as «luxury», which I guess would be true for the city of Chula Vista, but I feel terming them «luxury» is a far stretch overall. My apartment came with a stackable washer & dryer (for $ 50 extra a month!) and there was a pool/​spa/​fitness room. That’s about it for amenities. The bathrooms were desperately in need of a face-​lift.
Overall, it was a decent building, but some of the neighbors were horrible. There were a lot of partiers who lived here and a lot of very loud, very irresponsible families who left garbage everywhere and let their children run wild like banshees.
The office team was decent, especially Colleen. Any time I needed anything, she was more than happy to help. If you move here, you’ll be paying a luxury price ($ 1475 per month, as of ⁸⁄₂₀₀₈) for an average apartment.
Update: I forgot to write on here the other day that they totally screwed me out of a large portion of my security deposit. I spent HOURS cleaning my apartment and left it looking as good as I could. Of course, there were minor scratches and dings in some of the walls from furniture (normal wear and tear) but I was charged to «fix» the walls as if I’d taken a sledgehammer to the drywall. I was also charged $ 160 for cleaning! When I called to inquire why I was being charged for cleaning, the manager informed me that her «cleaning team» had found CRUMBS IN THE OVEN so they determined the rest of the apartment needed a full cleaning. The cleaning team they contract with charges a flat rate, so the charge is $ 160 whether the place is thrashed or you have a few crumbs in the freakin’ oven. DON’T BOTHER CLEANING YOUR APARTMENT UPON MOVING OUT UNLESS YOU LIKE TO DO A LOT OF WORK FOR NO REASON AT ALL.