Pablo’s Tailor Shop

I left a trench coat to make it a Medium from an XL. When I picked it up the arms were about 4 inches past my wrist. The old man said I did not tell him to fix that?!? Really? Who wears sleeves like that? He obviously forgot and I saw the white mark he had left on the sleeve. I pointed it out and he said that was there. B. S! I left it for 2 more days and picked it up. He said he will not charge me extra LOL. Under new management now. I walked in and all is neatly organized from last time I had gone

Ok… let me start off by saying I have worked in retail & know the ups & downs of customer service & having to deal with customers… especially when you’re busy & customers are not so nice.
I left 4 new curtains around mid-​day Wednesday to be hemmed. Nothing too difficult, just a simple 4 inch hem to each curtain. The old guy says no problem, when do you need them? I say Friday evening if possible, I’m having company over on Saturday around 2pm. So he say ok… how about Saturday at noon. That works for me, no problem!!!
I decided to give the guy an extra hour, 1pm & I’m there to pick up my curtains before my company arrives!!! NOPE… not done, not even touched!!! He then tells me «oh, i went out last night & I swear I was gonna do them this morning but people kept coming in & I never got to them… see here are more customers» At this point Im furious! Really old man? I left them on Wednesday! You had all day Thrus, All day fri & could have had them ready in a few hours even if it was Saturday morning but you were too busy/​forgot?
I let him know… hey my curtains have been here for a few days, theres a reason why I dropped them off on wednesday, all he said was, I’m busy, come back in a couple of hours.
Thanks old guy, now I have naked windows for my family when they come over. Never taking anything here again. Save your time & patience.