Nail Spa Plus

My first review (I think) to Unilocal only because I feel compelled. Mostly just to say buyer beware. Staff was friendly enough (one star). Aesthetically, the place is below blah– but I’m okay with that. Here is my cautionary tale (though not a tale). I clearly asked (because it wasn’t clear by signage) how much a mani with gel and a pedicure was. Pedi was quoted as 15 and gel mani– 17. Fair enough. Upon checkout– my total was 42. I questioned it– she said I got a spa pedicure and that was 25. No way was this a «spa» pedi in the half broken seat. But beside all of the details I could rant about, I was told one price and charged another. That’s what bothers me. Not to mention – no TLC whatsoever, really minimal service– which I didn’t mind because I thought I was paying 15! I’m a reasonable person that expects to «get what I pay for». Just know the service does not justify the cost. Just make sure you are ok with very basic service and that you CLEARLY get a total before your service begins. I will not be returning, there are too many other shops in area with competitive pricing and far superior delivery of service.

Avoid them !!! Will tell you one price then charge you more in the end !!! Had a full set she did a horrible job and cut me !! It’s my Second time going to them and it’s the second time they do the same thing I thought maybe it was just that one time confusion but I guess it’s just a up charge tactic!

After a long and stressful weekend I decided to treat myself to a much needed pedicure. I brought along my 4 year old daughter who loves to watch.
Wait time: none
Pedicure: decided on the middle of the road pedicure to treat my unwanted calluses and for the extended massage
Ambiance: busy… smell was strong like any nail shop.
Manicurist: rude, didn’t seem welcoming at all, felt I was intruding her space, and she chatted the whole time to her working neighbor.
I am a mother of 5 and work full time so having a pedicure is quite the treat and my escape from reality even if it’s just an hour.
Unfortunately, her lack of attention to the task at hand has resulted in my review.
When the time came to scrub my callus she scrubbed so hard she burned the area. The pain startled me and prompted me to stop her from scrubbing. It felt as though tons of needles just stabbed my foot. Her response, «you are ok! Just a little scratch.» At first she acted as though she didn’t do it and I knew where she was going with that comment. I said, «no, I had no cuts there before!» Flash forward 12 days later and the sight is infected.
$ 30 pedicure
$ 25 co payment to see doc
$ 20 for antibiotics
Had to take time off work because I was in pain= one big headache
Spare yourself! There are plenty of other spots in the area that will pay attention to detail! Clearly her abilities to gossip and talk about other people did not go unspoken.
Sincerely,
Disappointed Customer

Paid $ 5 to get the gel color off, did not have fake nails. Anyways they couldn’t even file my nails or anything. Overly priced to take off gel color.

Amazing service and awesome staff, especially Judy who gave me an amazing mani pedi. With amazingly low prices, this is one of the best places in Chula Vista to get a mani pedi. This place was lit asf though.

DO NOT GO. Terrible experience. Unfriendliest staff ever. Went in for a gel mani and they BUFFERED off my old mani– the entire thing. My nails got so frail and thin and began to hurt during the process that when I asked the woman to stop she rolled her eyes and sat back, arms crossed. When it got to the mani part she left my hands in the UV rays for TWO minutes each time. Naturally my skin started getting a burning sensation so I would pull my hands out and the woman would bark at me telling to put my hands back in. I told her my hands hurt from the Rays and she could care less. This happened three times. To make matters worse the mani was the worse I’ve ever had and had to ask twice for her to file the excess off and to apply nail polish remover to take the excess from my skin. I couldn’t wait to get out of there!!! No tip, no shame, I will never ever return again. DO NOT GO.

Never again! Came in Saturday, nail broke on Tuesday. You tell me to let the lady that originally did them, fix them. I said I didn’t want her touching my nails again so she tells me I have to pay her to fix them. Why would I pay to get my nails fixed when you’re store messed them up?!

Bad attitude, like their doing you a favor, i asked to get my pedi and fill at the same time and they said yes and obviously ignored my request. Not happy

The epitome of doing the bare minimum.
The girl who helped me had an attitude after I told her I wasn’t interested in getting a gel manicure, since I only wanted regular polish.
During my manicure, she didn’t even use a hot towel she just barked at me to go and wash my hands at the sink.
During the application of my nail polish she kept tugging on my arm to get my hand closer to her instead of her switching to the other side of the spa chair.
Once she was done applying the top coat, I noticed some left over polish smudges on my finger from her cleaning up with her nail and I asked her if she could please use acetone to wipe it up and she sighed, as if I’m asking for something out of this world.
During the pedicure she HARDLY cut any cuticle and dry skin. Again, no hot towel and about a 15 second foot scrub on each foot. Oh yeah, and no foot massage.
Just the bare minimum and sloppy– no pride in their work.
At the end I got up to pay at the counter. Someone rushed over and literally just said «debit credit?» I replied «debit is fine» and she barked «pin now». Didn’t make eye contact. Didn’t say the total amount. Didn’t say thank you or to come again… Good thing I guess, since I would never.

I’ve been coming here for 14 years and don’t have a specific lady that I ise as my schedule is very erratic.
Consistently the best «pink and white» nails ever. Thin and realistic looking and I get tons of compliments on them.
The only thing that stops it being a 5 star is that I have sensitive nails and have been «burned» by the drills they use even after I tell them repeatedly to be gentle. But that’s something I deal with everywhere and for the inexpensive price for great nails I consider it an okay trade off.

Went here for the first time today and it will be my last. décor is outdated… service is non existent. .I got a pedi that was «ok»…nothing special here guys. go somewhere else.

I had to keep reminding them to cut and file my toenails because they weren’t straight. When she finished she just cleaned it all with alcohol. They don’t sterilize their tools!

I like coming here and have been getting my nails done for years. Cindy and Lani are wonderful. However, it’s seems ridiculous that on a Sunday morning (and many other days) they put sports and car racing on the Television. I don’t want to even hear car racing much less see it!

My two friends and I walked in on a Monday afternoon. Everything was fine at first. Until my friend, who speaks Vietnamese, asked my other friend if she had a few dollars she could borrow so she could tip. As she reached in my friends purse, one of the nail techs called her a rude name in Vietnamese and made several mean comments about her. My friend also told me that they called another patron in the salon fat. Only a few days later, here I am with an acrylic cracked & another falling off plus my gel polish is bubbling. TERRIBLE. I had been coming here for years but will not return.

I had an appointment and it took them 45 minutes to assign someone to me (while my feet soaked in cold water). Secondly, when the lady was going to trim my nails she was going to use previously used, grimy, non sterilized clippers, a used nail-​filer and used/​dirty cuticle trimmers. I was disgusted by the overall uncleanliness and unsanitary nail tools. I will never go back! I do NOT recommend this salon.

The wait was 30min which isn’t bad considering they were closing in 15min. I feel for what you are getting it is way over priced. But Judy did an excellent job on my nails just wish they would last, it’s been a week and already falling apart…

Again, I ONLY come here bc it’s close to home… With that said, I just got back from getting my lip and brows waxed. They came out ok, but when I left, there was still so much wax on my face. When I touched it, it was stuck on my hand and got all over my phone as well, even after I tried washing it off. Right when I got home I washed my face, still felt some wax near my temple, but ok whatever. Then while I ran my hand through my hair, there was a clump of wax on the hairs near my sideburns!!! It still won’t come off… this will def be my last time going to this place. –_​_​_​–

It’s too bad because there are a couple of good manicurists at this salon (like Tina, her sister, and another older lady). But today was the worst. The woman probably spent no more than 15 minutes on my feet. The massage, which lasted 3 minutes, was simply composed of pinches to my legs. I asked her if she was in a rush and she just laughed. After a long day, I really wasn’t in the mood to bitch about her and have to deal with language barriers. Just won’t go back.

Wow, so disappointed yesterday with my «mani» … Which I wouldn’t even call it a mani! First they didn’t even assign me anyone and had me sit at an abandoned table for 15 minutes without anyone even saying hello. Then someone comes rushing over to start cutting my nails in between her other client… She rushed the manicure the whole time! Didn’t even remove the cuticle or let them soak enough, didn’t even shape my nails, and by the time I knew it, she was already applying the color… All this while attending to her other client! I really don’t need to be treated as seconds… I’m paying $ 25 for a «manicure» that was anything but! I felt like she was rushing the whole time… AND tried to give me pathetic oil hand massage after telling me I was done, I guess she had forgotten but felt bAd, I didn’t even want it anymore*!!!
aND may I say that I never rushed her or told her I needed it done quickly! I had told her TWICE I was In no rush and preferred she finish the other client before starting with me… Soooooo disappointed and now I have to go find somewhere else to go :(at least they have a lot of colors

The lady who greeted me at the door was kind, they were really busy that day but they took me in right away.
1. The lady who did my nails did not even say a single word, it looked like she was daydreaming when she was giving me my foot scrub.
2. I could do a better job at cleaning my cuticles.
3. Worst: do not be fooled when their container with manicure/​pedicure instruments says «CLEAN», they are not clean i repeat «NOT CLEAN», usually at other nail salon thet santize them properly and are packed seperately. But this one, oh no every nail salon customer worst nightmare. They were just rinsed off with cool water and then put back in the container were it said «CLEAN». Obviously it was not cleaned properly. Common now, we dont want to get any HEPATITIS, AIDS, or skin infection beacuse of this. Which this could happen, these kind of disease can be passed on through cuts. PLEASE clean your equipments properly.