Lissé Xpress

Paid all this money to get my hair done and my daughters for it to fall out had to come home and re do it never again will I go back

Always amazing customer Service! They are all very friendly.
Love the way they do my hair and make up. Edna is the Best ! She makes sure I look absolutely fabulous when I leave. Happy Customer :)

LisséXpress I love this Salon they offer high quality service they use the best hair products, I just recently had a Brazilian Blow out and I am very pleased with the result. My all time best service is getting my make up done with Tania a professional make up artist. I highly recommend this place

Great service fast and very friendly! Alejandra got me in last min I’m very grateful for that

My usual place was booked, so i came here for a blowout. Big mistake. worst blowout i have ever had. My hair was flat and flyaway instead of smooth with volume. whatever «it’s a 10» product (more like it’s a 0!) that was used left my hair dry and sticky. It felt like straw. I had to wash it a few times just to get the residue out and deep condition to restore the softness.
Customer service is blah. They need to go to gila rut and pick up some tips on that. When i went in to make an appt, the girl was in the back and acted bothered that she had to come out and book me. Not my fault there is noone at the front desk!
Also, i do not agree with charging $ 5 for a shampoo, that should be included! And when you book, they require a $ 20 deposit,.for a blowout???
Lastly, i am pretty sure the shampoo area is the utility closet. They need to spruce it up… a lot. I felt like any minute, the janitor was gonna come in looking for a mop.
Bottom line, do not waste your time and money!!!
That is my first AND last time.

I’ve been waiting to write this review to be able to give this place a fair chance… I ordered the Halo Couture Layered Extensions almost 2 ½ months ago. The first order I recieved was recieved with in 1 week «Sweet, right?» Think Again! My hair is medium brown and the girl who placed the order, ordered dark ash blonde. Wtf? So I had to argue that I did not request this and after pleading my case like a guilty person on trial a nice employee named Denise stepped in and said let me see if I could contact the manufacturer and see if there’s anything they can do since it was a new employees mistake and not yours. «Great» otherwise I thought to myself I’m going to be out of $ 300 or my hubby is and he’s gonna be pretty pissed because he paid for a product and did not receive what he paid for. Ok moving on… Denise and I proceed to picking out the correct color #2 which is brown and order is being placed in the next few days «Yay» she tells me I’ll call you as soon as I have a delivery date for you. I reply, no problem. Anticipating that turn around will be as prompt as first delivery. Fast forward to 3 weeks later. No call, no communication. Hmmm let me call. Ring Ring… Hi Denise just following up, oh yes, sorry the manufacturer said that particular color is on back order & should be in Early to mid August. Ok, would’ve been nice to let me know. August 20^th rolls around, No Communication «AGAIN!» Call, sorry still not in, I’ll call u as soon as I know more. Ok I reply. Sunday Aug 29^th 11am I get a phone call. Hi it’s Denise calling to let you know there was a shipping mistake and I just wanted to let you know that’s the reason for delay. Okie dokie @ this point my patience is exhausted and I don’t even care anymore. Tuesday Sept 2^nd my hubby receives a call, hi your wife’s order is here ready for pick up. Great he’s excited and stops in to pick up asap… Gets there only to be told he needs to pay $ 16 for shipping & handling for having to return first product & he was livid!!! He already paid $ 300+ for original order waited almost 3 months for the correct order In addition to having to pay for s&h which wasn’t our mistake to begin with. When he expressed his displeasure regarding the matter he was told «We can just Refund you your money!» I wish I would’ve known he was trying to surprise me with picking up item, because I would’ve to hunger a Refund!!! We’ll go elsewhere. Here’s the icing on the cake… The extensions had already been opened! Apparently that shipping mishap must’ve been they had been used or tried on u someone else prior to me. Save yourself time & headache. Thanks Denise sorry for the rest of employees & bad biz practices.

When I first saw that the Otay Ranch mall had this location I was actually very excited to try it! It was beautifully decorated, I read all of the reviews on Unilocal about how almost everyone who came here for the beauty services left so happy! The Unilocalers loved Paulina the make up artist, saying she was absolutely fabulous and made them look fabulous. I had never seen a place with such great reviews like this. So of course I made an appointment for just make up to be done with Paulina the day of a quince I attended on Aug 28^th. Eager for my appointment I arrived early of course.
As soon as I walked in, I felt so awkward and it all went downhill from there. Greeted in spanish, which is not a problem (I just responded in english because I am more comfortable speaking in english) but it was like a major stare down from the hostess at the counter. Everyone was speaking in spanish… not only speaking in spanish, speaking in spanish about me! I couldn’t believe it! I was seated at my makeup artists chair and I didn’t even feel comfortable talking to her because she was in the conversation with everyone else in spanish.
Half way into my make up being done, I hear in spanish the other girls asking my make up artist how long she was going to take and then another comment kind of making fun of the way my make up was turning out. On top of the comments being made about my make up, I wasn’t looking too hot either. I had asked Paulina to fix several parts of my make up several times. But every time I asked for something to be fixed, it kept getting worse and worse.
Finally the last 15 minutes of getting my make up done I just stopped asking for things to be fixed. I knew I was going to go home to wash everything right off, and I sure did. I’m not so make up savvy but I could definitely apply foundation and eyeshadow better than the way it was applied to me. To be honest, I feel awful writing this review because Paulina was actually very nice to me towards the end. I think she could see that I understood spanish because of the way I was reacting to all of the employees hanging out inside talking about me. So when they did speak in spanish she tried to talk over them to me for me not to hear them. Paulina was very nice, but just did not even get close to the achieving the make up goal I had asked for. I was going to ask to speak to a supervisor/​manager on my way out but I didn’t even see a management figure in the salon. I just left upset mainly that I had paid so much. I really did want to ask for at least the deposit back because of the awful experience I had. The only reason I tipped was because I felt bad for Paulina trying to cover up for her unprofessional coworkers. That being said I will not be returning.

Nice deco, friendly staff, great customer service. Love that it’s like a 1 stop shop (hair, make up and nails [mani/​pedi only]). I am African American and was a last minute walk in. They did not have an African American hair stylist at this location. I was told Brandy is available at the Bonita location. The place had great reviews so I figured I would go forth with giving them a try.
Paulina was amazing, gentle hands, relaxed me and almost put me to sleep. Loved my curls … I am defiantly making this salon my new spot.

I went there yesterday and seriously had a wonderful experience. I got my hair styled by Giovanni and he washed, blow dried, and styled beautiful waves… My hair is super long and he got me in and out. He also helped me attach my flower crown. He made sure that it was not gonna go anywhere! I also got my makeup done and I feel horrible because I forgot her name!!! But, let me tell you. She did an amazing job. I showed her a picture of what I wanted and she executed it perfectly. I got so many compliments on my hair and makeup at my baby shower. My curls and makeup lasted the whole day! I am definitely going there again! I feel so bad I I can’t give my makeup artist the recognition she deserves! Thank you Lisse for making me feel beautiful on my special day!

Did my hair today and was very disappointed ! Ok for blow outs and straight iron ! No Updos !! Had to come home and take it down! And paid $ 65

I’m giving this place 5 stars primarily because of Paulina who is the absolute best and also because there is no other place like this in the Chula Vista area which makes it convenient. Paulina has been doing my hair and makeup for over 1 year and she is by far the best. She always gives me ideas depending on the events I have going on and is very prompt and professional. She has taken me on my lunch hour for a blow out and for make up on different occasions and was able to get in and back to work in 1 hour. I totally recommend Paulina for your next event… you will not regret it! I do also need to add one negative which is you need to show on time because management will skip you and they don’t call to confirm your appointment even with a deposit.

Love this place! Been coming since they were in the little kiosk. Never had a bad experience. Paulina is my favorite, completely trust my locks in her very capable hands. Just had her do my highlights and they look great couldn’t be happier. She also did my nieces updo for her wedding and she looked beautiful she was thrilled, and now considers Paulina her go to stylist.

I needed to get my hair curled for a work event and I booked an appt, told me they were going to give me their best I had the lovely Paulina work on my hair, I showed her a picture of a look I was going for and she absolutely knew what I wanted and it showed in her work. She replicated the same exact waves and the way my hair fell looked amazing! She was fast and definitely knew what she was doing! And loved that she made me feel really comfortable. I got compliments all night and the best past was my curls lasted even until the day after super talented worth every penny!

First things first, the inside of this place is beautiful! I wish I knew about this place before. I made a makeup appointment a week early and was told there is a $ 20 deposit for make up appointments which is eventually applied to the total of $ 45. Cheaper than MAC and Sephora, and making an appt is easy! I came in today and Tania did my make up. She did better than the picture of make up I showed her. The appointment took about 45 minutes, which isn’t bad. I highly recommend Tania for make up, she applies makeup flawlessly and she takes into consideration to what you want. I will definitely be back here in the future!

Have been calling for 2 weeks now and so far have not gotten an answer or message
What kind is service is this

Express is right! I walked in with no appointment let them know I was in a time crunch… They had my hair styled with tons of volume and a great soft look. It included the wash and style for $ 30. And I got a military discount!!! I forgot the women’s name but her personality was awesome too. I recommend making an appointment on busy days like weekends but thats a give in. Thank you for making my night!

Haven’t had service here (and probably won’t) just because of the customer service alone. The girls in this place don’t seem welcoming or helpful when I asked for pricing. They just stood behind the counter and pointed at a stack of flyers for info. I was asking if they took walk-​ins & they said yes.
The following day I came back at 10am (their opening hours) as a walk in. I was told that they had two 10am appointments and that only 2 stylists were working. They asked me for me to return at 10:25 and I just left and didn’t come back. I think if this establishment has appointments and take walk-​in clients, shouldn’t there be more people on the floor to at least accommodate both types of clients?
I’ve been to the DryBar in Del Mar and sorry to compare, but the friendliness of that establishment tops this place. I’m all about customer service and if that isn’t present in a business, I’d rather take my hard earned money elsewhere.

This place is absolutely AWESOME! The prices are very reasonable and anything you need they’ve got!!! I got my hair done in less than 20 min while getting my nails done! I was very satisfied with their friendliness and their attentiveness. On new years i got my hair done makeup and nails done for a very reasonable price! Best of all your kid can get the same treatment as your getting yours done! Definitely a recommended place whether your in a hurry or just need some time for yourself! Check it out you’ll LOOOVE it!!!

Not even 2 stars…0 stars… Worst place ever!!! They charge me for a deposit to set an appointment. I arrived to my appointment and the girl at the front desk told me the lady was not working. I asked her: Why did they set an appointment if she doesn’t work today? Her answer was: I don’t know. If you don’t know and work here, what else I can do… Worst customer service ever!!! Stay away from this place!!!
Pésimo servicio! No se lo recomiendo a nadie!!!

From time to time I get lazy about flat ironing my hair. One of my friends suggested this place to me and said it was inexpensive, so I figured I would give it a try. When I got in I was able to be seen right away. The woman who did my hair asked if my hair is bothered by humidity, and I said yes. She then said that she had a product that is $ 10 that can help and asked if I wanted to try. I did NOT think that she meant that I would be charged an extra $ 10 to have product put in my hair. I had assumed that she would try to upsell it to me after my hair was done. WRONG. I got charged $ 10 to have product placed in my hair. To make matters worse, she talked and joked with her co-​workers the whole time and at one point even walked away from me and had someone else take over. When I went through my hair when I got home, I found that she did not even flat iron my hair to the root, which caused my hair to look more poofy than usual. I do not recommend this place to anyone. Pay an extra $ 5 and make an appt at Super Cuts down the street to have someone who actually knows what they are doing flat iron your hair.

I had a wedding to go to and had little time to spare. It was 1:00 and the ceremony started at 2. I had put down a $ 20 deposit earlier to get an appointment. I ended up with Giovanni. I don’t know how I got so lucky. He hooked me up with some loose, soft curls in just 15 minutes! I was out of there by 1:30 and made it to the church with plenty of time to spare!!! For $ 25 total that’s with the deposit plus tip, it was a great deal. Usually when I get my hair done it takes hours, I get told I have a lot of hair and it’s too fine to hold curls, and then I get hairsprayed til kingdom come. It’s rock hard until I shower it out. But Giovanni used a light spray and my curls held alllllllll day, allllll night and then I even woke up, they were still presentable. I will come here agin and again. What a great idea, great people, and great service!

I Use to go here 3 times a week =) Love it! But I miss my old stylist– He does not work on weekdays anymore… I still go a couple times a month. Giovanni is the Best!

no fancy do’s. Quick blow out or flat iron. The staff is very nice. No appts unless you book make up appt. Heard this place might be having a new bigger location in the same mall.

This place is AWESOME! a friend recomended the place, i was very impressed with the service. Blow-​outs + flat iron starting at 25 dlls. Great deal, since salons in Eastlake/​Otay ranch charge 40 – 50 dlls. for same service! they are located next door to Banana Republic.
Giovani does an amazing job. :)

Lissé Xpress provides blowouts, styling and up do for an excellent price! The stylist use high end products and are really good at what they do. For $ 12 the stylist curled my thick long hair and it stayed curly. I really recommend this place. They take walk ins, but I recommend making an appointment.