Costco Wholesale

Meh… it’s a shit show at this location most of the time. The cashiers don’t even acknowledge you… this is a MAJOR turn off for me. Oh well, I just deal with it but try to use the East Lake location when possible to avoid this treatment

had the WORST!!! experience with the optometrist!!! i called to ask to schedule an eye exam and they asked if it was for contacts or glasses and they were trying to convince me to get the contact exam witch includes the the both perscri[pyions i made it clear i only need glasses that i had contacts already and they tried to deny me service then because i didnt want the contact exam for a higher price then i mentioned i saw an add for a glass exam for only $ 59 so they told me they wouldnt give me the service after making it clear to them how rediculous thaty sounded they put me on hold and then got back on saying they would do it. only to clerify that if i had any kind of eye damage or irritated eyes that they would charge more. it was REDICULOUS so i had no doubt on my mind if i did the examn through them i would most likely have some extra charges on my bill. TERRIBLE EXPERIENCE!!!

This location is usually crazy packed and long A** lines. They usually have what I’m looking for except for a few exceptions. I just wished they had an expedited exit process after you make the purchase. I absolutely HATE having to wait in line to show my receipt as proof I’m not stealing. Also there are a lot of vultures that hover around the free demo locations giving out food. They bounce from one booth to the other getting freebies. I can say there is a large selections of items and really good deals. I bought some round party tables that worked really well. Other than the ghetto A** people, it’s a decent location.

$ 2 pizza slice? How can you go wrong with that? Lol everyone should know what’s up with Costco by now. So if your hungry and on a budget, hit up Costco’s food court. Just hope the food court is on the outside lol

Costco!!! I love me some Costco!
Would’ve given it 5 stars BUT parking lot is always full and a pain in the ass to get in and out of. Other than that. I love it. The optical department is very friendly and helpful. Bakery is always willing to help me out with my weird requests for cakes. Staff is always friendly. Butcher is willing to grind meat for me from cuts I’ve chosen.
Overall. I’m a fan.

Who doesn’t love Costco? Lol! I love the organic quinoa salad and the organic brown rice quinoa with garlic! I mean absolutely loved everything !!! Don’t forget to eat the foodie outside they’re all yummy! Except the hotdogs I don’t eat hotdogs but I heard pretty good! Shop and eat ! Lol

I usually have pleasant experiences here, this is my go to Costco. I know where everything is at and it’s closest to home. During my last visit I used my American Express credit card as my Costco membership validation and the cashier told me that it would be okay that time, but that I needed to get my picture taken to add on there. As he was done ringing me up, he went on to tell me the total and I reached towards him to retrieve my credit card and to swipe, and he stops me, and tells me «oh I really need to see your ID now.» So I show him my Drivers License and he just goes on to scold me about my picture once again, it was embarrassing and he made me feel like a child, as if I was doing something wrong. I’ll keep coming here, but I’ll make sure not to wait to pay at his register line if he’s there.

With a few exceptions, employees here are extremely rude, hostile and incompetent. They don’t check membership cards at the snack bar so hordes of homeless camp out in the area and use the area as a soup kitchen. I chafe a little at subsidizing non-​members meals but more annoying is the extra long lines of non-​members causing me to wait longer for my hot dog and pepperoni. Don’t leave any food items alone on the table while you refill your drink as some homeless will adopt your lunch. Snack bar employees will allow people to cut in line and if you say something you will be punished — they won’t serve you promptly but the line cutter will be served. I think it’s a racial thing. And today, 90 some degrees outside there was no ice and no gas for the sodas, the sodas were warm and flat. Was like that all day according to employees. Really? If the soda machine and ice machine were broken they should have shut down the frickin snack bar. The tire shop is always hopelessly understaffed and lets employees go home even when there is a 3+ hour backlog of customers waiting for flat repairs, new tires and stuff. Despite being overwhelmed with customers, the tire shop folks have been courteous with me always and THEY USE A TORQUE WRENCH unlike some local Costcos. Not long ago I had one of the regular cash register operators get snippy with me. I was told by her supervisor I’d be the last one in line, but then when she found out I spoke English she tried to say she was already closed. When I pointed out her error she got really grumpy with me like I was infringing on her break or something? I can list other examples of shoddy customer service at this location but basically the ONLY reason I shop at this costco is because it’s walking distance to Wal-​Mart and I can consolidate car trips when shopping. Except that Wal-Mart’s shopping carts freeze when you get more than 8′ out the door and you have to drag them. But that’s not costco’s fault. Sure wish this Costo’s employees could get their customer service act together.

The Costco in Chula Vista on Broadway typically has some of the shortest lines out of all their stores in San Diego County. Their selection is not as great as the Morena Blvd store. Always friendly employees and plenty of parking. The line at the food court does get packed at lunch and dinner time. The prices are consistant with all the Costcos in San Diego.

This costco is in the creepy side of Chula Vista… Double check if you’ve locked your car door & put all ur belongings in the trunk so people won’t see. My friend’s car was robbed even though it was locked lol ghetto area
I personally don’t like their food court, it’s pretty small & dirty. Also, inside of this costco isn’t as great as other locations.

Personally love this costco between the shopping and food court. Service is amazing and the food court now accepts card which is a huge plus for me!

I cry when I drive up to Costco and I park up front! Too many Tijuaneros!!! Love the staff very nice people work here. If the TJ people where less it will be a 5 star review because of them it’s a 2… I wouldn’t mind them if they behaved and followed our traffic rules!!!

Costco always has great deals and discounts. I never come here spending less than 100 $. It never fails lol. Know that Costco always has top of the line products and it is worth having the executive Costco card because you do get money back at the end of the year. Having the American Express is awesome as well. I love the return policy as well, no questions asked.

From all the bad reviews I totally understand but what I do now is that I go super early. I find that there’s less people and easier to shop than going around a lot of people with a huge shopping cart. They open at 10 so that’s the time I get my shopping done lol. No line to pay and super nice lady at the register and we even had some small talk. But I mean that’s for every Costco gets crowded in the afternoon. Everything is organized put together. I usually go for the roasted chicken! Delish! But yes it is in the South Bay and many people from down south come to this one. Sometimes they don’t park right and if your driving a nice car park a little farther. It’s a hassle in the afternoon. What I do is park in the middle of Costco and Walmart since they are super close together. So That I get what ever I need from both stores lol. I went there couple weeks ago and bought a 24 pack of glass cokes for $ 3.99 that was a steal. But went today and they were higher priced $ 20 ugh wished I would of got some more when they had the sale. But hey it’s less if you get them at the grocery store they are $ 1.50 each.
Let you fellow Unilocalers know when they have the sale again. It’s great when you have company over and you give the a glass coke it’s a treat Jaja. Especially for this heat in San diego

I love Costco but this Costco is hit or miss with customer service. Photo department is awesome.
The people that shop at this location can be rude too. People here don’t seem to know how to park their unused carts. That’s where the cart rack is for, people!

Was not taken seriously as a potential customer. Signed up to be a Costco member after I was unable to pay with my moms card. During the short time I signed up my stuff that I had taken an hour to gather was returned. Manager was useless. Could not figure out what happened to the cart and was giving half ass excuses instead of offering help. Very unpleasant shopping experience. Lost a potential customer

WORST CUSTOMER SERVICE EVER! Always used to shop here, unfortunately their service has hit bottom the last year, we have stopped our business there and moved on to doing our shopping at «El Super» and «Smart & Final», just our last two experiences shopping here:
1) Cashier and bag organizer got into a huge cussing war in front of the rest of us, calling each other out in front of kids and families in line to pay, ready to jump into a fist fight.
2) Disgruntled cashier slamming items down mad broke our items, smashed our custom order cake, not sure if they are underpaid or overworked or there is just no supervision but some of these cashiers need to find another job.
Bottom line. Great products. But their service is ridiculously terrible.
Goodbye Costco!

I hate coming here because parking is always a hassle and most of the cars have a Mexico license plate!
The shoppers here are rude and have no courtesy whatsoever. The food court has the best prices, but CASH ONLY and don’t think you can come to the food court for a lunch break because the line is always super long.
The sample ladies always take their sweet time preparing samples except for one lady I see every time named Diane. This company is lucky to have her because she is a good example of what a sample lady should be. Shes always so nice and has a smile and samples ready.
The $ 2 ice and $ 5 already made chicken is also a good deal.

I’ve been to this Costco many times and have had no problems. Being located in South Bay, I’d say it may get the most traffic from those crossing the border, so expect it to be packed with long lines. When haven’t you been in a Costco with a long line though? They are however quick and efficient which is what I’m always looking for.
I’ve purchased a few cell phones from here at their multiple vendor kiosk and have really received great deals and service. They know they’re stuff. Definitely check out the promos and coupons!
The food court is pretty good and has a few new options aside from the infamous hot dogs/​polish sausage and pizza. Enjoy a wrap, frozen yogurt, or chicken Ceasar salad. Cash only.
For the most part, all Costco’s share the same great benefits, and this one is no different… great warranties and returns, jewelry/​electronics/​household item, sales, bulk bulk bulk, food court, and who are we kidding… samples! Regular membership is about $ 50 for 2 users, so you can go half with someone easily to plan for those big seasonal bashes! *wink*
Try not to spend too much!

I love Costco… because of the cheap eats and that they have just about every thing you might need. Decided to visit this location while I was in the area. The food was Costco good. Ordered a polish dog with all the fixins and it comes with a drink for under $ 2! Parking at this location can be a challenge… I had to park all the way in the back. Then there were crowds of people… probably because the eats are so cheap!