Antonieta’s Designs

I order and paid for rose’s to be delivered Monday. I wanted them delivered at 10:00am Monday morning. I later find out that my wife was given the day off. So I try to call because it says they open at 9.00 am. NO ONE picks up and NO ONE was there at 9:00am.I go over there at 9:30 am shop is closed. I sit there and wait til 10:00 lady comes and opens I ask her about the order that I paid and she says oh yeah! It’s NOT READY YET. I said well I paid u for it to be delivered at 10:00! She says she will give me my money back! I wait wait until 11:00am she comes out with two pink roses and some other flowers I could pick outside in someone’s backyard with a green vase and the pink beer I pick. I couldn’t believe my eyes! I said I’m sorry but I didn’t order that!!! She says oh! Well do u want to pick something behind the glass? At that point I’m already really upset. so I pick red roses and on top of all that I paid for delivery when I went and pick them up!!! Didn’t get my money back!!! Gave my wife her roses for her birthday! So HAPPY BIRTHDAY BABE!!! And anyone who wants to buy some nice roses to be delivered on time good luck! Please find another place.

This place is horrible with customer service to include their shitty products. I had called yesterday asking about prices regarding their plain balloons and the lady who barely spoke English seemed nice, until I had called back today. She asked «weren’t you the guy who called yesterday asking about the price and us not being open early enough for you». With a tone in her voice like so «oh nice you need is». Then she continues with her shitty tone. I was extremely upset I used a few explicit French words and almost cancelled but decided not to due to the fact that It’s my wife’s birthday today and was in a rush to obtain balloons. So the balloons came out pretty good so I though. They were delivered to my house at about 5pm today and it’s 10pm right now and the stupid balloons are already starting to deflate and are almost touching the floor. Anyways, ALL IN ALL I HIGHLY RECOMMEND THAT NO ONE BUYS FROM THIS PLACE. SUPER LOW QUALITY WITH SHIT PRICES AND POOR SERVICE.

We ordered a flower arrangement for a funeral the day before. Was very specific about what we wanted, color, size, etc. Susanna designed the arrangement. It was the most beautiful funeral spray/​arrangement I’ve ever seen! It was better than we imagined. We are not from the area but have family from there. We will use them anytime we need flowers in the SD area and will recommend them to our family and friends who do live down that way! Thank you Susana, Marika and all who helped with the order! The customer service was also the best! Something hard to come by these days!

I recived flowers after a surgery from family overseas. They didn’t know anything about the florist. The flower arrangement was gorgeous. I am a floral designer myself and it really looked like a professional did it. Loved it !

I typically don’t post bad reviews, but this place had such AWFUL customer service that I felt I should probably warn others, so they could make an informed decision. My mother (who lives on the east coast) recently used Antonieta’s Designs to send me flowers. Because she wanted it to be a surprise she didn’t tell me the flowers were coming. The flowers were supposed to arrive on Saturday, but when Monday rolled around and I still hadn’t mentioned anything my mother called me to make sure flowers had been delivered. I quickly informed her that no flowers had been delivered, there was no note on my door, and I did not have any record of any missed phone calls. Antonieta’s Designs was informed that I still had not received the flowers three days later. My mother was then told that flowers had been to delivered to my next door neighbors place because no one came to the door at my place. What?! First of all, my mother attached BOTH her telephone number and mine to the order in case this were to happen. Neither one of us received a telephone call. Secondly, I barely know me neighbor and yet she was given the flowers to give to me. What?! Finally, if this were the case and you find out that three days later that your customer still has not received the delivery wouldn’t you do everything you could to make this right and not just say «It’s at your neighbors place»??? My neighbor, to her credit, had been working odd hours for the past few days and said she’d tried to deliver the flowers sooner. The point is that by the time I received the flowers they were already 3 days old and had begun to wilt. Obviously I appreciated the sweet gesture by my mother, but I would seriously advise against using this place… at least for a flower delivery.

Terrible, lying, deceitful, greedy, misleading and unprofessional place. Do not shop here!!! They are crooks. My mother called to order a flower arrangement for my
Aunts funeral and they told her they were going to deliver one with roses and lilies. And that it would be tall and filled with flowers. The total for a piece of crap vase with 4 roses and 2 cala lilies came out to $ 77. Never again will we give them business and we will make sure to spread the word on this awful shop. What they did is just plain cruel,. Especially for a loved one… Disrespectful and just downright cold. Get it together!!!

This place is over priced. The asian lady that owns this place is a joke. I went into this place looking for my wife’s favorite flower (peonies flowers) for mothers day and she told me that it was going to be $ 15.00 a stem!!! I was like $ 15.00 for ONE PEONIE flower stem? She said yep.
So against my judgement and to make my wife happy I paid for 6 Peonie flower stems and the total with tax was $ 97.20. I was like for 6 flowers thats VERY EXPENSIVE.
My wife was going to a florist today on Coronado Island and she saw that they had peonie flowers available. She asked me how much did I end up paying for the peonie flowers from Antonieta’s Designs in chula vista. I told her $ 15.00 a stem. She said are you SERIOUS??? I said yep. She told me that the Florist in Coronado Island had them listed at $ 6.00 a stem and she asked the florist there what was the going price for Peonie Flowers and that florist said that most florist places DONT charge more then $ 6.00 a stem.
THIS PLACE IS A RIP OFF!!! DO NOT BUY YOUR FLOWERS OR ROSES FROM THIS PLACE!!! IT TOOK 20 MINS FOR SOMEONE TO HELP ME TOO!!!

Really great place, lovely flowers, and friendly employees. My boyfriends mom got my corsage and his boutonnière from here and I thought they were perfect. So I went here to order my boyfriend and I’s corsage and boutonnière for our prom. And I ordered it pretty last minute and there was no problem with that and it was nice, convenient and fast. Well fast to order. They also let me take a look at all the ribbons they have which was nice so I could pick the color that matched my dress. The corsage was $ 25 and boutonnière was $ 11. And like $ 3 tax. Since this place on on broadway and there’s only street parking. Once you see the community mortuary you should make a right right after and park on the street next to it for easy parking and just walk there.

I called on a Friday morning to have a delivery made the same day. The gentlemen I spoke with was very nice and accommodating. And the flowers my mom received we are beautiful arrangement.
The only reason I did not give more stars is because I was told they would arrive by early afternoon, and they didn’t get there until 6PM. That being said I would order from them again, as the arrangement was amazing and the customer service was great as well!

I ordered a pretty large order from 1800-​flowers for my Mother and Grandmother for Mother’s Day this year. I was hesitant to order flowers on-​line because I am so picky when it comes to flowers; but after seeing the pictures of my Mom and Grandmothers smiling faces along with their beautiful flowers I was SO SO SO happy. I placed my order early in the week and was impatiently waiting their arrival, I am happy that I went with the larger arrangement’s and they looked beautifully balanced in color and texture (yes, I am that picky!) Thank you, Antonieta’s Designs, for being meticulous and taking your time to make such a beautiful bouquet for the two most important women in my life.

Received flowers from Antonieta’s for Valentine’s. Just wanted to thank the delivery boy for being so patient and thoughtful. First of all, my gifts were sent to the wrong location. He had to re-​route and come to my office building. Then, right after I got a call to go up front, I had to take another call and made him wait an additional 5 minutes. My coworker felt bad for making him wait so long so she brought him over to my desk. Once they found me still on the phone, they waited for a little and started dropping off my gifts. The delivery boy ran off for a brief moment and then came back within a minute. I was later told by my coworker that he had asked her if I was a mother. Apparently the bear he had originally brought had a «Best Mom» stitched to the tummy. He ran back to his truck to get another bear that he felt was more suited for me. Thank you, name-​less delivery boy, for thinking I’m still young and child-​less! Good job on providing excellent customer service!

I was extremely disappointed in my experience with this company. It was a constant struggle to get someone on the phone and they consistently misunderstood me or took far too long to get back to me. However, I continued with this company due to family loyalty and the great pricing. When the flowers showed up (late, of course), I was pretty disappointed in how they turned out — my bridal bouquet did not match the picture they showed me and the bridesmaids bouquets consisted of 5 flowers each. I know that florists deal with weddings all the time, but I feel that they just didn’t care about my wedding whatsoever.