Baxter’s Frame Works

This place is great! I don’t know what the other reviews were talking about. I emailed them with a few pricing questions last week and they were quick to respond with accurate information.
I brought all my items for my shadow box and pictured a layout in my mind based on their website pictures. TJ spent time figuring out what belonged where in my career and how to keep it neat looking. Shelley came out to check and she was very nice and liked the layout too. He gave me a very reasonable quote. He told me what cost extra and what would look good. TJ was quick (not taking too much of my day) but thorough with it all. He said it would be about 2 weeks, I was in no rush, and he wanted me to email him the personal information for the center plaque so he has it right.
Like I said, very thorough-​detailed-​friendly-​reasonable. They called me before the expected deadline saying it was ready! I went in and picked it up. The best work I have ever seen, it is great to see such quality and perfection in a piece of history. Thank you!!! Wow!

I took my College degree to Baxter frames, and they quoted me $ 50 which seemed totally reasonable for a framed degree. When I picked it up, my degree was place in a 8X10 regular frame I could of purchased at Target. Totally disappointed I specially told them I wanted a matted background Shelly the owner was immediately rude to me and told me it would be an additional 100 bucks, reluctantly I paid it, and when I picked up the frame the matting wasn’t in the color I selected they told me it was on back order. So they basically charged me 100 dollars extra for matting that didn’t even match and not the color I initially selected. She didn’t offer a discount or call to tell me my color was backed ordered she just place a random color in the frame along with my degree and charged me full price. Shelley Baxter is rude, and doesn’t practice good business ethics, save your money and go somewhere else! l

Called to get price lady was very short and rude. I guess they are don’t care about my business

The owner Shelly Baxter is rude & keeps ur personal belongings then sells them at auction!!!
She treats her customers horrible & her business hours are crappy. She called me while I was out of town asking me to pickup my frame and when I told her I was not in town she hung up on me! When I went by her store to pick up the frame she told me I took too long so she sold my personal items at auction!!! I begged her to please tell me who has my items and she laughed in my face. NEVER TAKE UR PERSONAL ITEMS TO BAXTER FRAMING SHES A CROOK!!!

My employer uses this company for yearly awards and employee recognition «perpetual plaques». I recently used them to create a plaque and certificate for a youth volunteer award. Shelley and Bill were so kind and professional. I had a major time crunch and they worked with me like it wasn’t a big deal. I love the quality of work which I know will be appreciated by the young volunteer for years to come. I am very impressed!

This place does lots of work for my employer. Everything they do is outstanding. They’ve made a couple of shadow boxes for me too. Their quality speaks for itself. They are not cheap but if you want something of the highest possible quality that will last forever, use these guys. Can’t say enough about them. They have made my department look really classy with their products adorning our walls.