Subway

My boyfriend and I went to pick up subway for lunch today and it was delicous. A young woman named Vanna was working; she was polite, helpful and happy to be there. It was a pleasure and I will be back.

My boyfriend and I come into subway for lunch, I’m expecting and so I crave subway so much right now, SO when we walk in naturally I’m excited. The assistant manager Karina (it says asistant manager on her name tag) starts us out and as I keep adding veggies to my sandwich she seems to be getting irritated She is clearly in a hurry… So I already know she will be upset that I have 2 more sandwiches to order. She closed my sandwich early before I could ask for mayo and when I asked her she widens her eyes and slops some mayo on the end of my sandwich (which is seeping out of the bottom because that’s the only area she put it). By the end of the order my boyfriend and I felt awful! And the sanwiches were poorly made and extremely sloppy. I’m not usually the type to be angry about poor service but this was HORRIBLE! :(VERY disappointed..

Man this Subway really is the best in Chico! They are only open til 7 on Saturdays since summer, but the hours have still not been changed. Regardless, the employee happily let me in with a smile and said she would still make my sandwich at 6:55.
By far the nicest subway employee I have encountered here in Chico. She was so eager to accommodate any sandwich request, and always with a smile on her face. No skimping on the good either — it was all in full. I even asked her about another employee who got 5 sandwiches in a row with ridiculous requests like cutting the tomatoes into ¼ths… And she still happily did it and kept the conversation going! Very impressive.
Will definitely be coming here over the Nord one if I can catch them before they close.

I work down the street and come here for lunch quite often. The service is fast and friendly, if they have a big line they get through it pretty quickly.

I have been to many Subways, and this is the worst by far. The only reason I have ever even gone to this Subway is because the distance from where I use to work, Pep Boys.
The reason I am giving them a two is because it is the worst customer service I have ever seen or experienced. All my jobs I have had required customer service, so it is especially annoying when you know how they are suppose to treat customers.
By the time my sandwich is done I have had to repeat myself at least ten times. Why?
Because the workers are always talking to each other. I will tell them the cheese I want, then they will gossip, and then ask me what cheese again. Over and over again with every stage. Worst part, the shift manager is involved in this poor quality of service. Not sure if it is still current, my experiences are from two months ago.
I have even witnessed a man leave because of this. He had just started building his sandwich, and had to repeat himself multiple times. By about the fourth time he just left. The employees thought it was weird and kept up with their talking. The only reason I did not do that is because I was hungry and I did not have time to leave and go somewhere else.
Also they rarely give you a tray and napkins are hidden behind the counter.
Overall worst Subway ever. Managers are involved in the bad behavior. Employees are unaware that making a customer repeat themselves is rude. No trays if you plan to eat in. Eat here at your own risk.

Subway, it is what it is! The employees were great and they all had wonderful customer service skills.

Been here a couple times recently and its been delish every time. Friendly staff too that are attentive unlike th subway on west sac/​nord