Eyebrow Plus

Paid $ 15 for the worst eyebrow experience of my life and that’s coming from someone who’s been burned by wax before! Currently looking like a preteen again because I have to grow out my eyebrows now!

Love this place. They have the best prices in town and they are super quick and friendly. I’ve never had to wait more than few minutes to get in to the chair and they get all my services done in 5minutes or so, super easy and way less of a hassle. then waxing or plucking I will give them five star :-)

The first time I went in there, a lady was with a client and I was standing there for close to 10mins to make a booking. She completely ignored me, didn’t acknowledge me so I walked off.
Unfortunately I was desperate to get my eyebrows done so a week later I came back and they had no other clients.
I got my eyebrows threaded and it felt more painful than usual. I’ve gotten my eyebrows threaded plenty of times in the past. I hesitantly paid the $ 18! for the service and had to give a tip even though I wasn’t happy with the service.
I got home, looked in the mirror and noticed there were about 4 spots under each eyebrow where she must’ve pulled off pieces of my skin because there were little specks of blood.
I have been getting my eyebrows done for the past 10 years at different salons, and this experience scarred me enough to start doing my own eyebrows.

By far the worse service I have ever had. First, I sat there for 10 minutes, their doors were open but no one came. Came back 20 minutes later and finally someone was there. She was incredibly rude, spent less than 5 min on a facial threading and didn’t even get it all. After showing spots she missed 3 times I finally gave up. I will never be going back. I feel awful for paying for such rude service. Very unprofessional.

I will not go to this place again. I’m a very loyal customer. Dang, I’m a loyal person! I give people the benefit of the doubt. The customer service is lacking tremendously, but I was willing to forgo that. I was willing to forgo rudeness and actual lies, albeit small ones, over a period of a few months because the prices were so good and there was no wait time. Took me way too long to realize I am *so* worth more than that, all people are! I kept going back because I had the customer loyalty card and I guess I was being cheap. They do a decent to poor job, depending on the day. It seems to me that the first few times I went they did a bang up job, but then began to go downhill after I bought the 3 month «pass.» Hmmm. And if you’re not particularly happy with the service, instead of them trying to work with you or apologize, you will be argued with! You will be invalidated by being told that your opinion is «wrong.» So weird and not OK, especially with my daughter there, listening. I felt uncomfortable.

I will give them this, they are decent priced but that’s about it. I purchased the club card and about 2 out of every 3 times I went they were no where to be found. I waited up to 15 mins at both locations in the mall and no one came. (my friend at one location and I at the other). Also the lighting is horrible in the actual shop. Sometimes they did a great job with the eyebrows themselves other times it was quick and messy. Just wanted you out of there. After all, they already had $ 100 that I payed for the club card. I like threading but I would never ever get the club card from them again. I would get my lip, eyebrows and chin done and they kept trying to do my whole face saying I would look cleaner, better. I’m not sure what they ment by that but yeah… If you go don’t get the club card once you do they won’t put much effort.

I love threading. Threaders usually work with and enhance naturally big, bold brows. Not this place. I left here with one brow following my natural arch (great) and the other brow rounded out and much shorter than the other. I pointed out the difference when I finally saw them at the end of the service, and the woman said, «No, they look the same.» The damage had been done, so I got out of the chair before she could butcher my other brow. She then had the audacity to offer me the threading membership… No thanks.

Pulling hair out of your face by yanking it with a piece of thread is not going to feel good… but it hurt WAY more than it ever has before here. I have to admit it was fast– I was in and out within 5 minutes but I didn’t get the shape I wanted… I also felt that $ 15 for less than five minutes was a little steep.
The place I used to go to charged $ 8, they shaped my eyebrows just right and I didn’t have to deal with the «club card» sales pitch… I did have to wait a bit longer, but I don’t mind the wait if I get what I want!
Overall I guess they are OK, I have to get over the fact that I loved my old place and learn to deal with new things… but I’m thinking I’m going to try one of th eother salons in Chico before I go here again.

Love this place. They have the best prices in town (especially if you get the «Club Card») and they are super quick and friendly. I’ve never had to wait more than a few minutes to get into the chair and they get all my services done in 5 minutes or so. Super easy and way less of a hassle than waxing or plucking!