Camping World of New Hampshire

On the entire planet Earth, there is no bigger collection of worthless idiots than at Camping World of Chichester, NH. I was looking for a simple trailer part and was shuttled amongst three people who knew absolutely nothing… Horrible service, horrible parts, just overall horrible. Stupid people like this just don’t deserve to be in business at all.

SERVICE DEPARTMENT SUCKS! A promise of a two week turnaround on our brand new camper has now turned into six weeks. Things started out ok, but have done down hill quickly. They are non-​responsive and unprofessional. Our sales rep has been great to work with and has intervened many times. I am not sure where they hire these people from, but a little Customer Service 101 would go a long way.

This place barely deserves one star.
Long story short
My husband and I buy a brand new 2015
Navion Itasca
Our first trip was fine being it was only a one hundred mile round trip to the white mountains.
This spring we started our trip to Florida noticed the GPS was not working properly, it shut down, we rebooted it again it shut down.
Now our trip was to take a nice relaxing drive to Florida seeing the western parts of some of the states it was anything but relaxing .
First we stopped on our way down at the wonderful dealership where we bought the RV
We were not able to get anyone to service the RV because it was on a weekend.
Next we kept on RVing with our cell phones guiding the way.
What a mistake this was the reason why the RV has a navigation system is for safety purposes letting us know of low bridges, narrow roads etc
I don’t want to think back because this only brings anxiety well we traveled a road where we should have not been. Escaping a near horrific accident we managed to escape death …
The GPS wasn’t the only problem the heater which is electric and gas stopped working only the gas would work then as we were doing 60 on I 95 on our way home the TV cabinet opened and almost broke off because of the pins falling out of the hinges. I don’t recommend buying one of these and do yourself a favor if and when you think you need an RV don’t go to camping world
They could not care less about you or your RV
After the sale your just a number unfortunately.

Service is terrible they have had my camper 8 months always an excuse they blame there vendors for sending wrong parts whatever it takes I guess. They over charge and when you catch them they just add it some where else. If Unilocal would let me give them no stars I would. I will be going to pick up my camper this week finally and have told them I will hook up and be gone don’t even want to go over anything with them they will just lie anyway. Take my warning stay away I would not bring a car dolly there to have a flat fixed. Believe me when Jordan or Ryan the service manager reads this they will know exactly who this is as I have told Ryan personally I would bad mouth them the rest of my life. I hope this helps anyone out that is thinking of going there. I realize them loosing me as a customer is no lose as they will still be in business but I do hope this gets out to the good people out there. Take my warning stay away.

Told me oil change was 69.99 for my parents camper. I asked «That’s 69.99 total for sam memebers?» I was told yes total. they drive up 1.5 hour each way then are told that its 69.99 and about 60 more dollars for «Rags and Shop Supplies». They then left the camper so they could fix the jacks and mount a car hitch. They drove back up with car to have the hitch set up. Had to spend the whole day paid top dollar to see they used the old electrical set up even though new hitch was being installed and no discount do due using what was already on the camper (600 for labor to just mount the hitch is a rip off they were to go over the electrical). 5pm they paid and everyone left. Multiple people saw a 70 year old couple trying to hook up the car and NOT ONE PERSON STOPPED TO HELP. It was dark so they left unhooked. No showed them how to hook it up or even showed them it works. They get home and the electrical is all messed up. Left directional does right and flashers are flashing extremely fast. My parents are now on their way AGAIN camper and car back up to have it looked at. 1.5 hours each way fuel for both cars wasted the whole day 9am-​7pm and not one person thought after someone spends about 2500 on a hitch to make sure they know how to use it. They knew this was a new style and my parents were replacing one at mounts to the car to one that mounts to on that mounts on the camper. 69.99 for oil change with the 60 fee for rags and shop supplies. Expensive rags they must have up there.
I have never been in there and not had to literally stop people for help in the store and the girls (when I am there are useless behind the service counter) Stay away !!
I will update on how they intend to take care of their crappy service, prices and customer service.

Our service assistant Lindsey was very accommodating. She went above and beyond to help us. She even gave me a ride home when I dropped of the RV. She did everything
She could do get our service work done on a timely manner. She explained the work that was being done and kept us informed. I highly recommend Lindsey for your service assistant.

Had a good experience buying a class B here. The sales department did a great job and went out of their way to be helpful, even delivering our camper to us in Massachusetts when a document was late arriving from The manufacturer. The store is overall reasonable, some items we were looking for we’re out of stock. Have not used the service department yet.

I was very happy with the service. My electric power went out. They were able to get me in and fix it the same day. Jordan was very friendly and seemed knowledgeable. The repair man, sorry I don’t remember his name, was also very knowledgeable and kept me informed of the progress.

Save yourself the trouble of buying from here. We bought a new rv from here and expected it to go smoothly… And that would be the last adjective to describe our experience since we drove off the lot. The” service department” is a joke– from gauging prices (despite warranties) to inexperienced workers– to a lackluster product being pitched as the next best thing to sliced bread (only to find out something else needs to be repaired every 500 miles) we have been extremely unhappy with them. Save yourself the hassle and do not deal with them

Had «service» for the refrigerator for the second time. They said something was unplugged. Brought it home and again it worked for about an hour. Seriously my 5 year old can do better. Absolutely horrible.

I figured I’d leave a little follow-​up. Here is two weeks later and I still haven’t got a call back how sad is their customer service again two thumbs down.