UIC Women’s Health Practice

Dr Baron Kuhn was my OB until 3^rd trimeser of my pregnancy. She was always at least an hour late to her appointments and bery unapologetic about it! Her being unpredictible like that made me really stressed out because i also have a life! I had to feed the meter, go back to work on time etc. i understand that she can be busy and have other patients other than me but that doesnt necessarily mean that she has the right to be late and very rude about it everytime i see her. Since she was that late all the time, she was always in a hurry to leave the exam room, i ve never get to ask my questions while seeing her hurrying that much. She also never informed me about the drugs she was prescribing, i had to go online search the side effects and then decide weather to take them or not. She is definitely not a caring doctor she was suppose to be. I changed to another doctor, Dr Kirsch and it was the best decision i have ever made. She is a professional, caring and wonderful doctor. She is so kind that i wouldnt care if she is late 5 hours, she always spend enough time with me during the exams. I highly recommend her!

I went to a doctor at the UIC Maxwell Clinic for one or two of my routine gynecological exams a few years ago. At the last exam, the doctor was stabbing my insides with the speculum and then repeatedly telling me «You have to relax, you have to relax, you HAVE TO relax». I should have stopped her right then and left. I have never had problems like this with any other practitioner.

Mehhhhhh… Not awful, but there are better practices in the city. My issue with this practice was that I was always seen by a midwife whose student apprentices did the entire exam (although maybe that’s because I was covered by the state-​funded Healthy Women program.) But now that I have private insurance, I’ve moved on up to MDs at Northwestern!

This review is for Dr. Benbasset-​Miller, who I saw today.
She was stellar. Personable, knowledgable and non-​judgmental. I’ve been on the pill since I was 14, but lately have had a lifestyle change that’s made it much harder for me to take the pill at the same time every day, and I wanted to know about my options. I was pretty sure I was going to get the implant, but Dr. Benbasset-​Miller explained to me all of my options based on my medical history, including the pros and cons of each option. She was prepared to set me up on the implant today, but they didn’t have one available, so set me up with an appointment for next week instead. I would definitely recommend her.

I had a 1pm appointment and 3.5 hours later, I’m still waiting for my appointment. If patients aren’t on time, it’s their fault and they’re penalized. Looks like the only kind of penalty doctors/​offices receive for not honoring their appointments is a bad Unilocal review. First they rescheduled an appointment that I had made 5 weeks in advance. Then, they make me wait over 3 hours for my rescheduled appointment. UIC admin, stop over-​crowding and over-​booking your doctors!!! Is it any wonder why they may sometimes be cantankerous during appointments?! I hope the UIC admin go for treatment at their own office and are treated the same way everyone else is. Then maybe they’ll learn how to effectively manage a medical office.

After two appointments with the midwives group, I will be seeking prenatal care elsewhere (I’m in my second trimester). Although I had high hopes for the midwives group at UIC, there are a number of things I’m unhappy with and so I wouldn’t set foot back there — persistent rudeness from the staff, too much reliance on students (some of whom communicate very poorly and create confusion regarding their role), lost records, general incompetence. At my second appointment it became very clear that all the info I provided at the first one (medical history, etc) had been lost or gotten wrong. And then the student (Grace) would ask the same questions, and then bring in the midwife (Katherine), who would ask me the exact same questions —- again, poor communication. It gets awkward! The appointments felt rushed, too, perhaps because it was the end of the day (not a great reason to shortchange me!). It’s hard to feel like you are getting top quality care when the staff are turning out the lights and locking the doors before you are even called in for your appointment!
I thought the whole point of seeing a midwife was to avoid these sorts of issues! The UIC midwives group feels very institutional and bureaucratic — not what I’m looking for.

This review is for Dr. Megan App, not the entire practice (with which I was pretty disappointed).
Dr. App is hands down the best physician by whom I have ever been served. She was a great listener, extremely accessible, and went out of her way to educate herself and me about my options. In terms of being accessible she would turn around phone calls as well as emails within hours, no matter what type of shift or duty she was serving at the time.
Dr. App was never judgmental about my decisions about my reproductive health, gender expression, or sexuality. She was a long term advocate for me and the health care services I wanted and needed.
In addition, when either she or I were dissatisfied with services provided (or lack there of) in conjunction with my care under her service, she was proactive and reactive.
Dr. App is trustworthy, timely, warm, appreciative, open minded, intelligent, and supportive. I could not have asked for more.

I am a patient of Dr. App and would go nowhere else!!! I recently had to change insurance, and the first thing I did was to make sure she was listed as a provider. I am RN and I know how clinic work, patient care providers are told that patients should not wait long. But if the patients want to be treated better they should speak up!
I am reading these reviews and I am quite shocked. I have been a patient at UIC for over 13 years. They helped me give birth to a healthy baby and they have seen me thru 3 surgical procedures. Dr. App is knowledgeable and listen to All my concerns. I can leave messages for her or email her bad she responds without a problem. She is a very serious person! She has to be your life is in her hands. But because she didn’t smile doesn’t mean she is cold or robotic.
I recommend any women who are having any problems or concerns about their health to go see Dr. App she will find out what the problem is and do her very best to fix it.

Hello —
It has just come to my attention about my reviews on Unilocal.
To those that have written reviews — I thank you for your honesty.
I truly apologize to any patient if I have come off as cold, robotic or condescending.
That is never my intention.
It is and has always been my goal to provide great medical care.
I grew up with a father who is a doctor. I started working in his practice in a variety of ways since I was a young girl. I know patients hate to wait and I strive to see patients as quickly and as efficiently as I can. With that said, I always have my «thinking cap» on as well as trying to listen with great concentration so as to figure out the diagnosis and the best treatment for each individual patient.
Having read these reviews, it makes me realize that in my effort to stay on time, concentrate on listening, and seriously thinking that it would be perceived as being robotic and cold. For those that have written the reviews, I would appreciate any critique/​advice on what I did to make you feel that way and what you would recommend I should have done differently so that I can make more knowledgable changes.
With writing this email please know that I take these reviews seriously because I am passionate about being a physician who gives excellent care.
From this point onwards I will strive to be warmer and smile more — (I’m told I don’t do that enough when I’m stressed).
Thank you for reading.
Sincerely,
Dr. Megan App

I’ve been going to UIC women’s health for over the past 7 years, mainly out of convenience. I, too, experienced the horror that is Dr. App. She is, by far, the worst gyne I’ve ever experienced. Her demeanor is cold, to say the least, and it makes for a more uncomfortable experience than what it has to be. Luckily, I managed to talk to the staff about setting up another appointment with a doctor that had a personality that didn’t mimic chalk, and they recommended Dr. Vee. He is amazing. Very gentle in his approach and his exam, and has never once made me feel uncomfortable. I’ve recommended him to a close friend of mine who has also experienced the horror of cold gynecologists, and her one visit confirmed that she will be with him until she no longer has a need to visit a gyne. Please do not suffer with Dr. App. Dr. Vee definitely is the way to go.

I couldn’t believe that I seen reviews on my past doc. Dr. App she is pretty robotic and just eh– and the point about making appointment is practically impossible. Plus they do toss you around like a ping pong ball. I wouldn’t suggest family medicine too much either the young Doc. forgot his name but not a fan of him either, he is fresh out and seriously thinks he knows it all… Those are the parts about this office that suck bad!
So I agree with all these points but this was my way of by-​passing all those things I told them I wasn’t thrilled about the doctors there when I became pregnant and was about to switch doctors and then I was told well maybe a mid-​wife is a better option for me. YES! Magically I came into contact with the sweetest most caring nurse practitioner Mid-​Wife Charity Cooper, she is really fantastic! My experience with the midwives of UIC was really great, I couldn’t have been in better hands. My labor was not easy 32 hrs. and all in all I was not rushed they kept me relaxed, the midwife dimmed the lights it was my nurse the midwife my husband and me in the birthing room and I did not have spaceship lights hanging over head, baby came out I only needed one stitch. No cutting thankfully, nada and I thank the midwifes. They really know what they are doing!
BTW to get your appointments in more easily I suggest to make them while you are there, face to face with the secretary just do it all at once when you are there. I would usually always make another appointment on my way out or when I was checking in. so that way I didn’t have to call.
Overall the location and parking are made easy you can park and walk right into the office on the upper level they buzz you in. Nice in winter with a small baby! I don’t take my daughter to family medicine, not a option for her but for us I am able to walk in with strep last year and they did take care of me so not all bad.

Dr. Tracy Irwin is fantastic. .. if you can get in to see her.
Scheduling is an absolute nightmare. I cannot get my needed prescriptions because I have to have my annual exam, but I was transferred multiple times to different locations, desks, people, etc. to schedule the exam. Everyone here seems to pass the buck. Unfortunately, I may have to find a new doctor that will be easier to schedule appointments with.

If you’re looking for a long-​term Gynecologist I would not suggest Dr. Meghan App. The location is great, parking is affordable but the actual care ranks at the bottom of my list. From the moment I stepped in I was uncomfortable and almost considered leaving after meeting her. She was very robotic, appeared to be condescending at times and unprepared for my visit. She didn’t spend any quality time discussing future course of actions, was very matter of fact and just not personable. I also waited a good hour before she came to see me. I ended up being late for class. I wanted to find a good physician that I could continue seeing in the event I decide to have a baby. I don’t see her being that person. For some people she may be just what you’re looking but to me finding a good Gynecologist is like finding a great hair stylist. They have to get to know you, make you feel comfortable, satisfied and willing to come back. My search continues…

This is a review for Dr. Tracy Irwin.
I continue to come back to this facility because I finally found a doctor that I trust and can rely on. I feel very comfortable at the facility on Maxwell St. and Dr. Irwin is the best gynecologist I have ever had.
The facility itself is nice, new and has all the state-​of-​the-​art equipment possible. The Women’s Health Practice on Maxwell is kind of small (the waiting room has about 5 chairs) but it’s totally worth the wait to get an appointment. There are many exam rooms and there’s usually not a long wait to get an annual appointment (especially if you make it more than six months in advance).
I really feel comfortable with Dr. Irwin and the other doctors at the facility. The doctors and staff work with you to answer any questions you may have and they do not hesitate to take the time to explain anything to you, no matter how mundane you think it may be. It’s really refreshing to have a group of doctors who will take the time to make you feel comfortable.