Total Care Dental

I went to see Dr. Arab to get my wisdom teeth pulled. I had a hard time finding a dentist or as my past dentist said an oral surgeon who would take my insurance. Total care dental was 5 min from my house and they accepted my insurance, county care. The appointment was made promptly. The dental assistant was so kind to me as I never had any dental work done in my life besides regular cleaning when I arrived. Dr. Arab took all four wisdom teeth out in 3 min literally he timed it. The shots to numb the area was the only part of the procedure as they warned me would be a bit uncomfortable. I felt no pain only pressure during extraction. Afterwards he explained the next steps of the healing process, he even held my hand as I was was so scared during the procedure. Excellent service very compassionate! I even hugged both nurse and dr when I left.

I mainly decided to come to Dr. Azab becauase it was close to my house.
I haven’t been to the dentist in a while and I knew I needed work done. I was tired of feeling insecure about my smile and figured it was time to get things in order.
I definitely was not pleased with my experience. After the x-​rays and exam, Dr. Azab told me about a root canal I needed along with crownsk. He said I «needed» to start the work right away. I told him I don’t have the means to pay for all of this work because I’m a college student paying for my degree and my insurance wouldn’t cover all of the costs. He said that he gladly accepts cash and urged me to get that bs «Care Credit» so I can take out a loan and get all of my necessary dental work done. I left after that because he was clearly only interested in making money and not about the patient.
I do have insurance now that will pay for my root canal and crowns I need but I most certainly will be taking my business elsewhere. I do not recommend this dentist to anyone.

Dr Azab was so wonderful and patient. I am terrified of the dentist and he made me feel so comfortable. I had terrible pain and it turned out I needed a tooth pulled. He made it quick and painless. I will definitely use him for all future treatment.

Chose this dentist because it was close to where my husband and I live, and took our insurance. Those were about the only two good things about this dentist.
The visit it’s self was just painful, but that’s to be expected from most dentists.
Afterwards I was given antibiotics for a minor infection… no big deal.
Except the dentist decided it was a good idea to give me the only antibiotic that would KILL ME, penicillin. Obviously it was noted on my paperwork that DEATHLY allergic to penicillin. This apparently didn’t matter to him.
Once Walgreens caught this, they called the dentist to make them aware of this dangerous mistake and to get a new prescription. They were told that the dentist had already left for the day and «COULD NOT BE BOTHERED WITH THIS» (a direct quote from the office staff).
So, his negligence could have cost me my life, and he just couldn’t be bothered with it.
I wish that was where this story ended.
I found a new dentist the other day to pick up where Dr. Death left off with routine maintenance. During my check up and x-​rays, my new dentist commented on how it’s great that I only have one cavity in a back molar (I am aware of this).
The problem is that Dr. Azab had told me I had three additional cavities throughout my mouth! Three cavities I DO NOT HAVE. Three cavities he «offered to start working on right away!» to drill and fill and charge me for during my last appointment.
So he may seem like he is helpful, he is just ensuring you don’t get a second opinion before he pops those fillings into your mouth and charges you for it.
So if you want a recklessly negligent dentist who will destroy your healthy teeth for a profit… you have found your dentist! Good luck.

Dr. Azab has hearing issues, no doubt. I also really dislike the wife/​office manager. It always seem like she is a spokes person for the Doctor. I don’t want her to apologize to me. The doctor should be the one communicating with his patients not the wife. I also noticed that he does not treat his assistants the best.
You always have to sit and wait because he has 4 patients at once.
I had a crown put on few years back by him. It turned out that the tooth he put a crown on was cracked and I had to have it pulled soon after. Now I have an implant in that place (done by a fantastic dentist). Was it necessary to send all the extra money though?
I had a cleaning done by him and I think I could have done better myself. Shirt on my back was wet because his equipment sprays water all over the place. I wasn’t even offered a tissue.
I would never recommend him to anyone.

I feel bad for the last user having a difficult experience with Dr. Azab, but I had the complete opposite experience.
It started with my alarm not going off, and when I called Dr. Azab’s office to tell them I would not be able to make my appointment, they told me to come in as they should be able to accommodate me. Even though I was late they got me in very quickly. The staff was very kind and easy to talk to making the whole experience more comfortable.
From there we proceeded with the cleaning, which was very thorough. He did find a couple issues and offered to start working on them right away. This wasn’t my first cavity, but it was the best filling I’ve ever had. It started with Dr. Azab explaining the issues then drawing up a treatment plan and walking me through the payment options. I found this step incredibly helpful, as opposed to other dentists who let you find out the cost once the service has been rendered. The entire area was numbed perfectly (I’ve had problems with other dentists in this area), the drilling was quick and efficient, and the filling is almost unnoticeable.
Going to the dentist has never been one of my favorite activities, but going to Dr. Azab is going to make this necessity much more bearable.

Dr. E Azab… oh where do I start… He has two hearing aids, so communication (especially from a dental chair!) can be a challenge.
That said, he’s a nice man… but a horrible dentist.
I found Dr. Azab from 1−800-Dentist. He takes my insurance, is close to my house & work… seemed perfect. He’s a little odd, but nothing too strange. He really loves to do deep cleanings. The first time I had my teeth cleaned here he did the deep cleaning. Insisted. Strange but ok…
I have fairly problem free teeth. I only needed to see Dr. Azab for my routine cleanings and exams and there wasn’t usually an issue.
I tried to make my appointment for a cleaning… but Dr. Azab has two offices. They don’t have the other office’s # on their answering machine. So I just left a message that I was trying to make an appointment and to call me back. It took 6 days and then the call I got was not to schedule an appointment, but rather a «you had an appointment today why did you miss it?» WHAT?! At least they didn’t charge me a missed appointment fee but I was livid, how can you do that? This incident put me off calling back for my cleaning for another month at least.
However, recently my Maryland bridge also fell out… so I needed it re-​glued in. The bridge fell out on a Tuesday night and they said they could get me in Wed afternoon. Then they called back and said they DIDN’T have an appointment available on Wed, the soonest they could get me in was Thursday, over my lunch at their other office (8441 W Lawrence). I said ok. Now the REAL clusterf*ck starts…
I show up for my appointment, the hygienist takes bite wing xrays but didn’t even tell me she was going to do that first (pet peeve). Then Dr. Azab comes in… he didn’t prep the bridge or the area… then glues it in with the light-​reactive glue they use for braces brackets, etc. I told him it didn’t feel right, and was too low, hitting my bottom teeth when I bite. His solution? To grind on the bridge with a drill… then to grind on my perfectly fine bottom teeth! That hurt, and really made my anxiety spike (I’m a redhead… curse this horrible dental anxiety!). I was shaking at this point and he just tells me to calm down. He continues to futz with it but it still doesn’t feel right at all. Then he proceeds to «clean» my teeth. He didn’t ask me if I’ve been having issues, he didn’t ask me if I’ve been flossing, he didn’t scrape my teeth at all. He didn’t floss for me, he didn’t do anything but run the «gritty toothpaste» over my teeth.
Oh and I didn’t mention that the ENTIRE time he’s lecturing me about how this Maryland bridge will just fall out again and I really should be getting an implant. I told him, I know I need an implant eventually but that involves a bone graft, about a years worth of time and appointments and about $ 3000 that I don’t have. And the worst part is that he’s mentioned this to me EVERY visit that I’ve ever seen him. (Super annoying). He even had the audacity to tell me that he thinks for me money isn’t an option and I should schedule a consultation right away.
So finally, I leave, try to pay with a check like I’ve always done and they say they don’t take checks. WTF (again!). Then they change course and take my check.
I go out to my car, start crying, call my husband and realize, this is BS I’m not paying for this service, and go back in to talk to Dr. Azab. I go back in and talk to Dr. Azab and his wife who is the office manager. I complain about the bridge not feeling right, the «shortest/​quickest cleaning I’ve ever had in my life» and the snafu trying to schedule. They tell me they are sorry, they apologize a few times, they give me back the check I paid with, they tell me they care about me and will «try harder». I was not really happy with this, but what else can I do… THEN — THAT SAME NIGHT my bridge falls out again.
I WILL NEVER BE BACK TO DR. AZAB.
Especially since I found a great dentist who told me that the oxidation of the wings of the bridge mean you have to send it out to the lab to get it to «stick» well and use a special glue that is ONLY used for Maryland bridges, not that light reactive crap Dr. Azab used. Obviously he has no idea what he’s doing. STAY AWAY!