Target

The custom service at this Loop Target ruined my day! As many who works or lives downtown, I was excited for the open of this Target. Today I went to grab few things during my lunch hour. At the cash registry, an employee, who might just started her shift. was at an open line. I was five steps away, and heard she was telling that I could come over. As soon as I reached there, I noticed another two customers passing behind me and continued to the very next register. Surprisingly the employee at my line raised her voice saying «sorry» to those two customers, ignoring me for at least five seconds. So I was puzzled and asked this cashier, «were you talking to me?» The answer was a simply «NO»! (please anyone interpreted it to me — was she apologizing to other customers because she thought I «cut the line»?) Worse thing just followed, in the next couple minutes when she’s checking me out, she did not greet, no «hi», no «did you find everything you needed?» as you would expect in any other stores’ registries.
I was so shocked and disappointed. On my way back to my office, it’s as sunny and pretty as it could be in fall, but my heart was sinking and the instinct was telling me that I just encountered a discrimination!
I wanted to file a claim or at least talk to a store manager about my experience, and maybe give this lady a chance to explain what just happened. But when I was trying to look who was the cashier, my receipt was not that helpful. Neither did I find any customer service call number…
Not recommend this Loop store to any of my coworkers and friends! A single experience can ruin my whole day!

Like many other Chicagoans I was very excited for this City Target to open! I read on
about a new electronics trade-​in program where you can trade in your old electronics (ipods, mp3s, iphones, etc.) for a Target Giftcard. According to the website, this City Target is the ONLY store in the area that offers this program in the store. I went after work yesterday to trade in my old iPod. After speaking with a total of 5 DIFFERENT EMPLOYEES all working in the electronics department, not one person had even the slightest clue what I was talking about. Finally a 6^th employee stepped in to say «No Target Store in the City offers that program». Today, my co-​worker called to speak to a store manager pretending to be my husband (we needed some entertainment) and the store manager CONFIRMED that they do the in-​store trade program for electronics and apologized for the lack of knowledge by the employees I spoke with.
City Target = waste of my time, waste of my $ 5 round trip bus fare! Try training your employees before you open, not after.

As much as I think CityTarget is a welcomed addition to the loop, I really expected it to be more iconic than it has turned out to be.
Many of the store’s aisles are rather dark. The second floor’s air conditioning is poor, especially on the State Street side.
Pret Manger is kind of a joke. It’s like an over-​priced 7-​eleven.
I also noticed they don’t carry any shoes. NO SHOES? I have in interview in an hour and my sole just fell apart! I thought that would be a business they could sell downtown. Oh well. Guess I’ll just have to go to Macy’s instead.
The first floor is very unusual to me. It lacks fluidity. I don’t feel the urge to buy like when I’m at other Target stores. I just get the feeling Target didn’t know what the hell to do with old space, since they are so used to building their stores from scratch. I guess I expected to be blown away upon first entering through the historic Carson Pririe Scott entrance.
Still, it’s nice to have the conveniences of Target downtown. They boast an excellent grocery department. The pharmacy area is nice to have too. Target always has competitive prices on those kinds of things.
If there is a Target convenient to you in the city limits or the suburbs, I’d say you’re better sticking to that.

I was excited to have a Target open up a block from my office, but when I went yesterday to pick up a few things I didn’t find anything I was looking for. Selection is extremely limited. I suppose it’s ok for when you need something general in an emergency, but looking for that certain type of deodorant or a variety of items to choose from, stick to your local neighborhood Target.

Store Review:
Target in the city! I have been waiting for this for a long time and I had a chance to visit on the «opening day» 7/​29, however I was sad to find out that they had already opened 4 days earlier. The store itself has the feel and look of Target and they utilize all of the space for merchandise. Upstairs in unbelievably larger than the ground floor. Each section is like a mini-​version of Target with smaller selection. Not a lot of sales and probably none to be expected with such high demand. This is a great addition for loop/​city dwellers as you can walk here and purchase items that are usually difficult to find in the city. On the ground floor is pret a manger offering fresh food and drinks. Overall okay with some negative as detailed below
Pros– multiple home goods that are difficult to find in the city, wide selection of food and clothing
Cons– no significant sales, the air conditioning is not enough (the WHOLE UPSTAIRS smelled like SWEAT), no parking
Hidden deals– if you live in the city there was a mailer for 5 dollar off 30×2 sent a week back. Otw check out the special city target brochure on the side of the Target map on the second floor

The CityTarget on State street is awesome! It isn’t big as the other Targets which is why they call it a CityTarget to distinguish the difference but it has everything you need. Every department is available just at a smaller scale. The second floor is huge and the windows let in wonderful lighting. On one side of the store you see the EL go by, it is very cool. It truly lives up to its name, «CityTarget». I work in the Loop and it is great I can get my Target therapy right after work without having to drive.
There were only two negatives for me — no parking, but that was expected and I am not a fan of Pret Manger.
I am sure residents that live in the area will appreciate having a Target around!