Taco Bell

This location is routinely closed when it should be open. Also often does not have the appropriate condiments for a Taco Bell offering only fire sauce.

Never, once, in 4 years, have they gotten a single order right. Not. Once. The food is all right, but either check your bag before you go (and wait another 20 minutes for them to fix it) or enjoy your luck of the draw dinner. (Oh, and they’re the only Taco Bell in the area that does NOT do online ordering.)

Staff here was very nice. The orders were made quickly and tasted good. It’s a well run franchise that bid clean and quick.

I have eaten here many times and it was mostly good, but this last time I had ordered the new doubledilla. What a disappointment! There was a few pieces of steak and some cheese. The tortilla was huge but felt very empty! Also the salsa for the chips was like eating ketchup. Maybe somebody working there was mad at something or someone that day and didn’t care for the orders!!! Also I ordered 2 taco frescos and received just plain tacos. I should of taken pictures.

I must be the only one it seems. I’ve eaten here numerous times and have had no issues with the staff or the food quality. It’s kind of hard to mess up Taco Bell food but I have yet to have bad quality food from any Taco Bell. I always eat there and pay with my card, so maybe that has a little to do with me being lucky.

I really don’t like giving a bad review to places but feel I must say something. I usually avoid going to this Taco bell because I am consistently annoyed and or disappointed every time I come here. I am starting to wonder if they work at annoying and messing up. Even when they were just KFC they were the same. Either they are out of something or the service is just plain bad. The food is okay usually though and most of the time the help is polite. I don’t feel that I am hard to please. I went last week mostly cause I wanted one of those freezes but the freeze machine was not working, I left without ordering anything. Last night I went they had everything but forgot my napkins and the crunchy taco shells were soggy and split on the bottom but the people taking the order were very nice. I don’t know why there is always an issue with this place. It’s a shame cause I really love Taco Bell. I usually stop by the one on Skokie Boulavard off of Main in Skokie and they always get everything perfect. The one in Wrigglyville on Addison and Clark is good too. Also lately I have been stopping at the one on Devon off of Lincoln Ave. I love the Baha Blast freezes But this store on Irving really needs to shape up.

Has always been terrible but I thought with the rehab it may have gotten better. On the contrary, it somehow got worse! Besides the bad food, and wrong orders, they will knowingly short change you! And when you call them on it, they will give you the stink eye. So, a Taco Bell with illegal activity! What a horrible place.

I’m a big fan of Taco Bell. I’ve been going to Taco Bell for over 20 years. This is the worst Taco Bell I have ever been to. Seriously. The people there don’t know how to make tacos. Nor do they know anything about taking orders. They messed up my first order. Then, they proceeded to mess up my second
tacos, one more greasy then the worst little Caesars pizza you can imagine, you know the ones where you squeeze them and if you don’t have a drink you can probably drink the grease? yeah, that bad. do not come here! Hopefully I don’t have some stomach or bowel issues for the rest of the night.

They put saline in my friends food. He was violently ill with projectile diarrhea. I’d recommend avoiding this place by all means. They are not worth dining with.

This location is disappointing. The customer service is spotty at best. There are a few really nice folks but usually it is someone with a pissy attitude who make it very evident that they hate their jobs. Not my fault so don’t i don’t want to see that. The food tastes fine but for some reason it takes forever to get your order. And my biggest pet peeve is not giving me enough hot sauce. I will specifically ask for ten or fifteen bc otherwise they will give you four. And even when I specify they still give maybe half of that. I guess expecting them to count is too big of an ask. Very annoying.

Rude staff, awful service, and they never have what you want. There is one guy that was working the inside counter once that was amazing, but every other experience has been horrible. Worst Taco Bell/​KFC location ever!

This place blows my mind. Other than convenience, I have no idea why I continue to eat here.
Let’s start with the quality. meat is cold almost ALWAYS. Barely any meat on the tacos and nachos. Even asking for extra I get gypt. The taco shells are always STALE. They don’t crunch, they crack instead.
I only noticed how horrible this particular location was when I started going to the one in Wrigleyville. The employees at the Cubs taco bell are so polite! They’re on top of everything. Even the drive thru orders are taken without any problems…
So why can’t this taco bell get its shit together? They must need a new store manager because Shanique only hires her family members. I haven’t seen any other ethnicities working here other than black people in YEARSSS. Just saying.
I realize this sounds horribly racist out of context. But it’s true! Go to this taco bell and see for yourself. It’s the hiring manager at fault, not the employees. Right? Hire better people, have a better business?

This place SUCKS, the staff is completely incapable of multitasking! Never in and out of here in under 20 minutes. If you want to watch something akin to paint drying… then come on in for some crappy service and cold food! Happier hour my ass!

I will never order from here again. I don’t know what is wrong with the kitchen staff, but I suspect that some of them are illiterate. I said NO lettuce and no tomato on my food. Apparently, that means put all the lettuce and tomato the restaurant has on my food.
I don’t like blaming the wrong people, so I make sure that the receipt actually said what I told the order taker, that way, I know it is the kitchen staff at fault.
I don’t know what is wrong with their crunchy tacos, but they are always cracked down the middle. Always! You can never pick it up and eat it. I don’t understand why that is, it’s not like the shell is brimming with «meat.»
If you order the Chalupa, you never know what you will get. Sometimes it’s brown and crispy, sometimes it’s white-​ish and soggy.
I decided I may as well leave my KFC review here since they are connected. Pathetic. I ordered the double down combo meal, and a single double down for my mother. I asked for extra sauce on them. One had no sauce to be seen, and the other was so sloppy, the little bag it came in tore up. It was an absolute mess. The items were thrown into a big bag like garbage. I felt really insulted. I got home, and my wedges were missing. I was ticked. I paid for a combo. Give me my combo.
I called up there. They said why didn’t you say right away that they were missing. I said that’s what I’m doing. I just got the junk home and noticed. When I looked in the bag earlier I was only paying attention to the way the double downs were tossed into the bag like something for pigs on a farm.
They gave me so much trouble over the stupid wedges, that I just decided to hang up the phone.

The single worst location in the entire united states. The drive-​thru screen has been broken for YEARS, sitting on a DOS startup error screen, so they finally just taped a sign over it that looks like it was made by a kindergartner telling people to order at the window. Once you get to that window… whooooo, boy, you’re probably eligible to be a member of The Interruptors by the time you’re done interacting with the terrifying person you’re giving your order to. I have never once in 10 years had an order from this place that wasn’t messed up in multiple ways. Amazing!

This Taco Bell is really going down hill. The staff are very friendly. Customer service and cleanliness are spot-​on. The food however… Not so much.
I almost always order a bean burrito with extra cheese. Lately, there is about 3 drops of sauce and the extra cheese is about an of a teaspoon. And the burritos are usually rolled so the sauce comes out of one end in the wrapper before you open it.
Lately I have been getting the Chicken Cantina Bowl. It’s reasonably healthy as far as fast food goes. But lately it’s almost all rice and lettuce. Barely any chicken, barely and tomatoes, black beans, or corn. And if you order the combo with guacamole, the portion has gotten so small that it’s maybe a tablespoon and that’s being generous. About 5 chips worth of dip.
It’s very sad, because sometimes I need a Taco Bell fix. Unfortunately, it’s the only one nearby. If there were a bus that goes down Clybourn, I would go to that location because it is much better.
Also, Taco Bell keeps talking about they are going to start having a breakfast menu. They’ve been talking about it for 2 or 3 years. Still no breakfast menu.

I’ve been to this place 3 times, and all 3 times my order was wrong. Twice, it was SO wrong that I couldn’t eat it.
I usually order bean tacos, fresca style because I cant eat meat or dairy.
Twice I’ve gotten beef tacos instead of beans, and once I got burritos instead of tacos.
I even go into the store to avoid mis-​communications– but apparently this doesn’t help.
I called the manager to complain because I was very hungry and now couldn’t eat the food I paid for. She said I could come back – who in the world would waste gas to go back for 3 tacos? This place sucks. Incompetent and/​or totally uncaring employees.

One can age about 12 years in the drive thru, and about 15 inside the actual establishment. They constantly run out of not just one, but multiple items on their menu. Why do I keep coming back? The god kids love ‘em and they are the closet to their and our house. Ok, I’m going to crawl back into my shame closet now for going here…

I’m not going to make excuses for myself, or try to justify why I’ve been here (more than once…*hangs head in shame*). Let’s agree that their offerings taste like crap, bring intestinal discomfort, etc., but we’ve all been programmed to crave bean burritos and pump cheese at random times.
You know those hidden camera shows, where they show fast food workers dropping things on the floor, using tortillas as kleenex, scratching their balls with the cooking utensils, and so on? This place definitely looks like it could be featured.
The dirty-​looking, bitchy lady that took my payment at the drive-​thru window seemed pissed that I interrupted her snack (she was too busy chewing on something to say thank you or ask if I wanted sauce). I think I saw Tyrone Biggums pacing in the background behind her. No bueno.
On my last visit, they were completely out of extra crispy chicken and original recipe wings. How does such a thing happen?!? Maybe the bitchy lady and Mr. Biggums ate it all.
Stay far, far away from this mess of an establishment… far, far away!

I am bummed that this is the only Taco Bell anywhere near our place, because sometimes in life all you want is a chalupa. Or you’re starving at 1 am and you need something that isn’t McD’s or a Golden Nugget. Or you feel bad about yourself and need some punishment. All good reasons to hit up a Taco Bell.
I have never had a good experience at this Taco Bell. Shit that has gone down:
* Tried the Cantina Bowl when it first came out. Received a Cantina Bowl with regular chicken instead of the new chicken, refried beans instead of the black beans, and no corn salsa, drowned in over-​salted cilantro sauce. I didn’t even realize how much was screwed up until I was halfway into this culinary abortion.
* They have over-​corrected. They now use the new «citrus» chicken for EVERYTHING at this location, and it is effing terrible. The flavor is bad on its own but worse in standard fare like chalupas.
* A Crunchwrap Supreme that was both burnt on the outside and chewy/​stale on the inside. How?! «Crunch“wrap my ass.
* Missing food. This has happened thrice now, no matter how well I think I have checked the bag before we pull away from the drive-​thru. This last time, I don’t even know if we got charged for the missing chalupa, because their order screen was down at the drive-​thru and we realized after we got home that we were never given a receipt. SHADY BITCHES.
* Once, BF brought home T-​Bell. He had to wait extra long for his KFC bites, so they had him pull off to the side. For 15 minutes. Apparently though, they made my veggie volcano nachos first and just let them sit while he waited, because by the time they got to me they were fucking chilaquiles. Nothing but lukewarm sauce and cheese and mush. Disgusting.
* If they tell you that it’s just going to be «a couple minutes» for whatever you order chicken-​wise, run. It is a damn lie and you will be waiting forever.
* Every single time I have ordered a Baja chalupa from this location, I have gotten the «Supreme». Every. Single. Time. If you don’t carry the Baja sauce anymore, just nut up and TELL ME. Don’t take my order for a Baja chalupa and then give me something else, as though I won’t notice. I know my Baja sauce, and you are a charlatan.
* Everyone who works the drive-​thru is kind of unpleasant. Everyone. Maybe it’s because they know how badly it sucks.
[EDIT: I started this review at 2-​stars but reading it over I have talked myself into a downgrade.]