T & L Auto Rebuilder

I recently bought a car from a used dealer. I wanted to get the brakes looked at because I heard some odd noise coming from the front (no pulsation or anything of that sort), so the dealer had advised me to go to T&L Auto Rebuilder and they’ll take a quick look to make sure everything is ok. First upon arriving there it’s a bit of an odd location for a repair shop, it’s just in the middle of a neighborhood… wouldn’t have really expected that, but that’s not why it gets 1 star. I was told to get there around 8:00AM and ask for Ruben as that’s when my appointment had been set. I get there at 7:45AM, and go into their back lot and park my car. I try to look for anyone working and finally just decide to go into the «Employees Only» door. When I enter, I’m not really greeted at all and there’s 3 mechanics standing in a circle while one guy is working. The one guy stops working and tells me he’s Ruben. I tell him about my vehicle, and that it was purchased at the specific dealer – in which he has no idea in what I’m speaking of. He says it’ll take a few hours to fix the problem, and I tell him I don’t mind at all. Luckily my girlfriend had followed me and I got in her car shortly after.
Around 11:30AM, I decide to call and check on the status of the vehicle they have said they haven’t worked on it yet and it’ll be worked on soon. I started pondering, as the vehicle has nearly been there for 4 hours in which I give them the benefit of the doubt. I wait until almost 2:00PM, in which they said the vehicle is being worked on and should be ready within an hour. I get there at 3:00PM with my father in law, and it looks like my vehicle wasn’t moved at all from the lot! They said they were busy working on A VEHICLE (mind you there’s 3 additional mechanics) and they haven’t had time. Not to mention on their «break table» they had an open bottle of Tangeray (sp?) liquor. Needless to say I took my vehicle and I do not recommend anyone ever coming to this shop. Places like these need to close because if you’re going to be fixing on a vehicle while drinking on the job, it’s just a law suit waiting to happen.
Pros:
None
Cons:
Ruben
Mechanics don’t work
Open bottle of liquor (I wish this was a joke).