Staples

It took a while to get them to make copies. Not impressed. At least they have a large parking lot in a city that is starved for spaces? One must look on the bright side I guess.

I stopped in to the stables to buy batteries so naturally I headed straight for the tablets. This is where I noticed that they had Kindle Fires on sale for $ 80 (with 32 gigabyte Micro SD card and some other bells and whistles included). So I grabbed one of the empty boxes and made my way to the register and now when I put the empty box on the counter to have the lady go and retrieve what is supposed to be inside. She looks at the box like she’s confused. Grumbling something about a tablet she walks off only to shout at me that they don’t got no more. To where is my reply was ‘you have that big display and huge advertisement and no stock of the product?’. I am correct. They could order it for me if I would pay them up front and didn’t mind waiting a week. So needless to say I did not enjoy my experience at this staples, and I will probably never go back. Besides their battery prices were through the roof and Walgreens had them buy one get one free, so suck on that Staples!

Store in general is great, but manager Ada is rude rude rude. I could have looked over her taking someone that was in line behind me– but reading my credit card number out loud in the store in front of other customers was a huge boundary violation. Excuse me while I call my bank and cancel my card– THANKS ADA!

Not terribly friendly service. Not helpful either. It was like pulling teeth to get answers to my questions on office phones. One word answers, wasn’t interested in helping me figure out what I needed.

I waited forever and a day to get a Sodastream tank exchanged. The cashier did not know how to exchange the tank. The person who eventually helped him did not seem certain either. The price was significantly higher than what I thought the price should have been. I swept my card in part because I didn’t want to anger the line behind me, but then I realized just how much the store was overcharging me. I had to argue with a manager in order to get the charge reversed, which I find completely unacceptable – I hadn’t even left the store and I was arguing that I had been overcharged. I do not in the slightest blame the cashier, who seemed embarrassed by it all. I will not shop here again. If you do, I recommend you check your receipt carefully.

I have never had any trouble when I have gone here, I am surprised there are so many bad reviews here on Unilocal.One time there was a mistake on my printing order, but they fixed it right away. The customer service is good, and the staff is nice. I go here often because if it’s convenient location for me, and usually they have what I’m looking for in their selection.

This is a really bad store. Their prices seem abnormally higher than other Staples for one. Additionally, their customer service is terrible. I have called this store multiples times and been kept on hold FOREVER. When the phone is finally answered I am greeted by indifferent, rude employees. Not a good store. The only reason I still go is because it’s close. Avoid if possible.

I have no idea why I give these clowns thousands of dollars of my business every year. But it might have to do with the 50 something blond lady who works at the cash register who really seems to care. The rest of the staff is very mediocre, but the shelves are stacked with what I came for to the extent that I have never left not having gotten what I came for. Feel the same way about this place as I felt about my second, third, and fourth grade teachers some fifty years ago – the best part of the experience was on the way out.

Yesterday I visited this store and made some copies that I had to fax. While I was faxing I forgot to take my drivers license out of the copy machine and I didn’t realize until this morning when I was about pay a bill. I called Staples immediately and they told me they picked it up and kept for me. So that just made my day because it would’ve taken me a while to replace it. So thank you guys for saving me from trip to the DMV.

34.99 for a coin lock box w sign holder. Kinda expensive. Line was long enough to make decide at register to look elsewhere for a cheaper one

The only thing that this store has going for it is the convenient location. The employees are obviously empty shells collecting paychecks for doing as little as humanly possible. The state of the aisles are disgraceful, unattended, disheveled. The office furniture is just piled up in a careless, shambolic mess. The management, at least the evening shift, is unqualified, period! Don’t waste your time OR your hard-​earned money on this store. Simply miserable!

This staples is a prime example of why this business has had to close so many stores. We waited in line for close to 20 minutes just to enlarge a picture. Apparently, they only have one person in the entire store who is trained to do this, and she is unable to properly handle a line of customers. An elderly woman in front of us was trying to make a decision on which of several cards she wanted. The cashier printed two disks worth of copies, and rather than handling the next person in line as this woman decided, she just stood there. After 20 minutes, we left.
It would be faster to hand draw whatever you need copied than to go to this place.

This place is a dump. Customer service is nonexistent. Wait. It’s worse that that. They actually would have wasted less of my time had they not even bothered to pretend that they were going to help me (before disappearing). The employees are useless like being useless is their job. And maybe it is. Obviously, the management is terrible.

I would give a negative score. Management is crap. I would never shop there again. Rethink customer service.

Aside from the short walking distance, this store would get a better rating for their print center. Overall I’ve had a good experience with them when getting a variety of documents printed and bounded. They are all relatively friendly and very helpful.
As for the retail portion, the help tends to be sporadic. One day I’ll have 3 – 4 employees ask if I need help. The next month’s visit may result in no help being found.
Recently, I needed to purchase a new office chair and after about 30 minutes of trying out various chairs, I was ready to buy and asked a guy to bring the chair up to the checkout area for me. He was friendly and quickly got the chair upfront for me.
On my way to checkout, the guy stopped me and handed me a printout stating that he «marked down the price for me to $ 89.99 and said that he’d hook me up with 3 year warranty at $ 50.00»
Damn… a $ 60 discount but a $ 50 warranty for a chair???
Skeptical I quickly checked prices online and found that the chair had actually been marked down to $ 89.99 on
.
C’mon man!!! Don’t pretend to get me a discount and then try to tack on a $ 50 3-​year warranty.

Carry a full selection of HP 02 XL cartridges

It is very nice to have this Staples 1 block away from my apartment.
And. I will admit that I don’t shop at Staples very much but todays
morning visit was my own fault.
For you see most people go on FaceBook to do their Social Networking…
However. I mainly go on FaceBook to play games and there is one out
there called Songpop and I kick butt in that game!
But. I am too competitive and always trying to beat everyone else with
speed so I have been clicking on my mouse so hard that I broke it!
But. I went in after 8am this morning and I found a really great new mouse
nicer than my old broken one, this one is blue with a psychedelic design
and it has a battery life of 18 months.
God. I only hope I don’t click this one to death too!
And. Staples had a nice employee working there this morning
who helped me understand certain differences between certain mouses.
And. there are differences.
And. my new mouse was on sale today too. $ 10.00 off. I like this!
I think this particular Staples used to be a Butera Food Store years back and
it is not the most modern of stores but most of us who live in the area are
happy it is here.
Just in case you have an emergency.
Like you break your mouse!
Thanks Staples, on to my games!

I love having an office supply store within walking distance. Usually, I don’t have questions for the staff so getting what I need quickly has never been a problem. Also, knowing that they are a FexEx drop off location is quite convenient as well.

I must upgrade the star level for this store, based upon my recent experience there. Lured in by a $ 100 online coupon that could only be used in the store — I made the trek over there to see what I could find. Never mind that all of the laptop models I was interested in were not carried in the store. Really, Staples? I could understand why. Those models they have in the store are the ones they need to dump.
The only models they offered were HP and Toshiba — and you couldn’t pay me to buy either of those, based upon prior experience. The HP I got a few years back was top of the line — but it blacked out within a few weeks. Returned it to HP and waited over a month for it. They fixed it, but right after that, the network card went out. Because of this, I hardwired it to my modem and never left the house with it. Turns out, hundreds, if not thousands of people have had to deal with that defect. As for Toshiba, my boss had one that overheated so badly that it would just stop working with no warning at all. The one I had was crappy, too — but for other reasons.
Visibly disappointed by the selection, Stephane went over the list I’d made from their website and pointed out the various processors — and that the Lenovo with the i5 processor would be best. I hadn’t really been paying attention to the processor (the rest were all i3 processors).
I perked up when I was told that they could order it in store, deliver it to my place and would apply the in-​store coupon. But then the system wouldn’t take the coupon. They apologized for that. I still felt that the deal they had on the ones I was interested in was satisfactory enough to make the purchase.
It is not the employee’s fault that the store carries only HP and Toshiba. Apparently, that is all through Chicago. They were very pleasant and understanding at my frustration. But because Stephane took the time to go over my list and, based upon his expertise, point out the best processor — he probably saved me some moola, too — because the laptop I chose will more than likely last longer. And that’s really worth acknowledging.

I’ve started abusing my Rewards number more than I care to admit and become a Staples regular.
The copy and print center does a good job when you need something made. Order it up online and pick it up at the store. Easy peasy. It can be a bit pricier that way, but you can have your stuff in your hands within a short time, rather than wait for days. Coming from a print industry background, I was impressed with the quality of the finished product. Ahh, digital technology. If Tatyana is working at the counter, you’re in luck because you’ll get super friendly service. Almost everyone here, actually, is friendly and helpful.
There are a few Staples brand things I’ve purchased from here that I haven’t been satisfied with, but that’s not this store’s fault. Just use caution when considering something that requires a
template. Ack, never again.
The location is easy to get to by car (it has a decent, well-​lit parking lot) or CTA. Good thing, because multiple trips wouldn’t be pleasant unless I could get there and home fairly easily. Bonus for lack of headache production.
Watch for me on my return trip. I’ll be easy to spot: look for the small fire created by my overuse of my Rewards card.