Servi Clean

I can paint a house but I call a painter because he does the same work better and faster. We were hard pressed for time and loaded with work so thought will call someone to clean the house.
I called Reyna ( Unilocal) on thursday and asked her to come for move in cleaning. We bought a new house and I mentioned its not the cleanest house. I asked for an estimate and she said she will come on around 3 pm on friday. She called at 6:00 pm that she can’t come and will come directly on Saturday at 3:00 pm
Reason I give her 2 star
1. She doesnt inform/​call to let us know she will be late on saturday. At 3:20 when I call to check she say she will be a little late, comes at 4:10 pm. This is not my major concern.
2. I specifically show her the work — 2.1 bath (all cabinet everything), kitchen (including cabinet) and 3 windows and 1 big glass door. she says its going to be 200 $. (no around or approx), she doesnt mention about hourly rate.
3. There are 3 ladies 1 go to one bathroom other 2 in other bathroom. The 2 in one bathroom are continously chitchatting. The one lady alone in the master bathroom finishes first. I go and check the cabinets and they are not done so i go and show it to Reyna. She apologies and ask the lady to complete. I dont mind this, its human to miss and make error.
4. After she finishes she go in the small bath and start cleaning, the other 2 ladies are still talking (cleaning) the first bath.
5. I check the bathroom and i am not satisifed with the work done. there are still dust in the corners, under the tap, on the sink. so i ask Reyna to step out and stop after bathroom and leave rest. I also show her the dust remaining which she says is difficult to clean (i did clean it myslef later on)
Anyways she says she can leave but i need to give her 180 $ for 30 $ per maid per hour (of chitchatting) which I refuse –I was never told about the hourly rate plus she had told 200 $ for window+bath+kitchen
I gave her way above (140 $) what she deserves for the sub par work just to leave us in peace.
I found her very unproffesional and dishonest.

My boyfriend and I recently moved into a new apartment within a 28-​story condo complex. When first walked into the unit, it was filthy. The floors and windows were covered in dirt and dust, and the oven was covered in burnt pizza crust; we didn’t want to unpack any of our boxes. It was 12:00PM at this time.
We were searching and searching for cleaning companies that could make it to our place to clean the unit, and were unsuccessful the first 10 – 12 companies we reached out to. We called Servi Clean and not only were they so polite on the phone, but they promised us an arrival time between 2:30PM — 3:00PM THAT DAY. Three women showed up at 2:30 ready to work. They were done by 4PM and the place looked brand new. They cleaned everything — windows, kitchen, oven, floor boards, you name it. The ladies also let us look around before they left to ensure they didn’t miss anything.
I would highly recommend this company. They were so friendly, very professional, and they got the job done with a very short notice. We are so appreciative and will absolutely use Servi Clean again!

Reyna and her team were recommended to me by a friend to take care of post construction clean up in my condo. Her team exceeded my expectation. I couldn’t even tell any construction had taken place. If you’re looking for a cleaning team that pays attention to the details and care about the work they do, Reyan and her team fit the bill. I will definitely call on them again.

We’re still using Reyna (now for 5 years) a few time a month and just love her and her team. All the staff is so sweet and accommodating to work with. The quality of work is the best I’ve ever seen. Prior to using her (5 years ago), we went through a few companies and no one cleans as great a they do with the true care of taking care of your belongings.

I have also used this company for a number of years, first to clean our apartment and now to clean our new home. Reyna and her team are fabulous and I highly recommend them. They are on time, thorough, efficient and friendly. We have never been displeased and have recommended Reyna and her crew to others.

Reyna and her team have cleaned for me for over 6 years. She does an amazing job, has a reall attention to detail and I have always been satisfied with her work. She is also one of the nicest people to deal with, she is beyond trustworthy and I would not use anyone else. I have reocmmended her many times and don’t hesitate to recommend her here.