Robert J Semrad & Associates

Very horrible service, I filled a chapter 13 with this office and have to say I was more than disappointed. Once they began to receive payments from you thru no longer want to speak with you. My attorney left the firm I was never notified I was being represented by another lawyer, I would call just to get updates my attorney never was available to speak with and his paralegal was no help she didn’t know the answers to any off questions and would always tell me she would speak with the attorney and get back with me, she never did reach back out to me. HORRIBLE… Please don’t go there if u want good quality service

Apparently my father entered into a Chapter 13 BK contract with associate attorney, Jaime A. Torres in August 2014. When my father was hospitalized for heart failure in February 2015, I received Power of Attorney and contacted his creditors. I contacted the BK Trustee to make the monthly payment and I was told that the BK was dismissed. I then called Jaime to find out what was going on and he never returned any of my calls. A receptionist kept giving me to voice mail until today. I spoke with Pierre Porter, who informed me that he was in collections. He stated that my father had an outstanding balance in the amount of $ 3329 for Chapter 13 BK services. For BK services?! Finding this to be incredulous, I then requested copies of all documents as well as the signed contract/​agreement that supported his claim. Mr. Porter told me that he would not provide these alleged documents because it would be to much work for the attorney. I told him that my dad has some dementia and had not mentioned filing Chapter 13 to me at all. Not taking his word for it, I explained that if he refuses to provide the documentation and signed contract between the firm and my father than I have no choice but to move on to paying other debts for my father. He became belligerent, very unprofessional like an uneducated thug. When he began to talk over, I simply hung up on him. If that is how they treat someone attempting to get a copy of an executed contract supporting a debt owed so it can be paid, I don’t know why anyone would use them for any thing let alone something this personal and confidential. This firm still refuses to provide a documentation or a signed contract supporting their claim.